DeMassa Appliance Service
46 yrs in businessStamford, CT
Refrigerator Repair · Washer Repair · Dryer Repair +4 more
Electrolux · Connecticut · Premiumtier · 5th of 29 states
2 of the 16 businesses listed in Connecticut — 13% — name Electrolux among the brands serviced, across 2 cities with an index page. That is 5th of the 29 states with any, out of 45 nationwide. Ranked by rating, then review count.
Electrolux sits in the premium tier, so any qualified Connecticut technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.
Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.
Stamford, CT
Refrigerator Repair · Washer Repair · Dryer Repair +4 more
Hartford, CT
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Connecticut ranks 5th of the 29 states carrying Electrolux, against 5 in Florida. Thin coverage here is a limit of this directory rather than a statement about the market: 14 other businesses are listed in Connecticut, and at this tier most of them can take a Electrolux job — ask when you call.
Counted from the 2 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Connecticut holds 2 listed Electrolux businesses, out of 45 nationwide. That ranks 5th of the 29 states with any, level with Alaska and behind Florida on 5. They are 2 of the 16 businesses listed in Connecticut — 13% of the state directory.
Their ratings average 4.5, against 4.7 across all 45 listed nationwide, and 2 of the 2 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 125 reviews, the largest single tally being 75 on A Action Appliance Repair in Hartford. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
All 2 state that they are licensed, and all state that they carry insurance. On top of that, 2 show a Better Business Bureau accreditation and 1 states a factory-authorised or factory-trained credential in the profiles. None advertises round-the-clock emergency cover, but 1 advertises same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
2 of them publish a founding year: the longest-established has been trading since 1961, and the median across those that say is 56 years. Hartford holds the most at 1 — 50% of the group — level with Stamford, across 2 Connecticut cities with an index page. Between them they name 12 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Connecticut |
|---|---|
| Listed prosof 45 nationwide for Electrolux | 2 |
| Rank among statesFlorida leads on 5 | 5th of 29 |
| Share of the Connecticut directory2 of 16 listed businesses | 13% |
| Average rating4.7 nationwide · 2 rated 4.5+ | 4.5 |
| Reviews on filemost on one profile: 75 | 125 |
| State licensing claimed2 also state insurance | 2 of 2 |
| Accreditation statedself-stated in the listing, verify before booking | 2 BBB · 1 factory |
| 24/7 emergency1 advertise same-day | 0 of 2 |
| Longest trading sincemedian 56 years across 2 that publish one | 1961 |
| Cities with an index pageHartford leads on 1 | 2 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 12 |
The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.
Electrolux sits in the premium tier, and the practical meaning of that is narrow but real: components are obtainable through normal channels, but they are OEM-priced and the aftermarket behind them is thinner than for a volume brand. Nothing restricts who may do the work and no brand account is involved, so you are choosing a technician on competence rather than on credentials. Where premium genuinely changes the answer is on expensive parts. A component that would total a budget machine is often still worth fitting here, because the machine underneath it is worth more — but that only holds if you know the part price, which means asking for it as its own figure before you approve anything.
OEM parts cost noticeably more and the aftermarket is thinner, so expect an order-and-return visit on anything past the common failures. Because the machine is worth more, a part that would total a budget unit is often still the right call here. Compare parts suppliers before you agree to an OEM-only quote.
Category prices lifted to the premium tier at 1.5×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Connecticut quotes.
| Category | Pros here | New at this tier | Repair-or-replace line |
|---|---|---|---|
| Refrigeratortypical repair $200–$400 · lasts 14 yrs | 2 | $1,800 | $900 |
| Washertypical repair $150–$350 · lasts 11 yrs | 2 | $1,200 | $600 |
| Dryertypical repair $100–$350 · lasts 12 yrs | 2 | $1,125 | $563 |
| Dishwashertypical repair $150–$300 · lasts 10 yrs | 2 | $1,050 | $525 |
| Oven & Rangetypical repair $100–$500 · lasts 14 yrs | 2 | $1,500 | $750 |
| Microwavetypical repair $50–$200 · lasts 9 yrs | 2 | $375 | $188 |
| Freezertypical repair $150–$400 · lasts 15 yrs | 2 | $900 | $450 |
The same 2 businesses also cover ice maker (1), which Electrolux does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out.
Price my Electrolux applianceCounts are listed businesses servicing Electrolux in that city. Hartford holds 50% of the state's total.
Every place the 2 listed businesses name in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Darien · East Hartford · Glastonbury · Greenwich · Hartford · New Canaan · Newington · Norwalk · Stamford · West Hartford · Westport · Wethersfield
6 of the 84 guides covering categories Electrolux builds. Faults that often resolve without a call-out — and a call-out to a premium-tier machine is the expensive kind.
Counts are Connecticut businesses naming that brand, out of the 16 listed statewide. Brands the corpus spells differently from ours appear without a link.
Every state with a listed Electrolux pro, most first. Connecticut sits 5th of 29 on 2.
Compare 2 listed businesses on rating, licensing and years in business — 2 state a license and 2 sit at 4.5 or better — then call directly.