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Brand · Mid-range tier

Samsung appliance repair

Samsung sells refrigeration, freezers, laundry, dishwashers, cooking and microwaves in the US. 651 directory businesses in 50 states name Samsung among the brands serviced. Have the model and serial number ready — on a mid-range machine that is what decides which part the technician brings, and whether it is already on the van.

Samsung pros
651
States
50
Appliance lines
7
Licensed
647
Average rating
4.6
Price tier
Mid-range

Top-rated Samsung repair pros

The 20 highest-rated of 651 businesses servicing Samsung. Sorted by rating, then review count.

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631 more listed businesses service Samsung. Open a state below to see every one of them with ratings and phone numbers.

What servicing a Samsung involves

Price tier and parts channel decide who can realistically do the work — read this before you compare quotes.

These are heavily electronic machines and they are built to tell you what is wrong. A code on the display narrows the fault to an assembly before anybody arrives, which makes it the most valuable thing you can have ready when you call — more valuable than any description of the noise. The second useful distinction is between module work and sealed-system work. An ice-maker assembly on a French-door refrigerator is replaced as a unit and does not involve refrigerant at all, so it should not be quoted as though it does. Anything touching the compressor, the condenser or the charge is a different job requiring EPA 608 certification, and it is entirely fair to ask which one you are being quoted.

Price tier
Mid-range · 1× typical new price
Parts usually come from
General parts retailers
Brand-authorised technician
Not usually required
Appliance lines built
7

Who can do the work

Any qualified technician can take the job. Factory-authorised service mainly matters while the machine is still in its warranty period — outside it, an experienced independent is usually faster and cheaper.

Before you call about your Samsung

  • Note the error code before you power the machine off. Cycling it clears the code and you lose the most useful clue you had.
  • An ice-maker complaint on a French-door refrigerator is a module and seal question rather than a cooling-system one. Say ice maker only, cooling is fine if that is the case.
  • Sealed-system refrigeration work requires an EPA 608 certified technician; module swaps do not. Ask which the quote covers.
  • On a front-load washer, a machine that will not start its spin is often a drain restriction or a door-lock fault rather than a motor.
  • Give the model number alongside the code — the same characters can mean different things on different platforms.
  • There is no brand authorisation requirement here, so you are choosing on licensing, rating and clarity.

Samsung appliance lines, and who services them here

What the nameplate covers, against how many listed businesses actually repair that category.

Samsung appliance categories with listed repair business counts and links to parts.
ApplianceSamsung lineListed prosParts
Refrigerator repairYes647Parts & prices
Dryer repairYes646Parts & prices
Washer repairYes645Parts & prices
Oven & Range repairYes642Parts & prices
Dishwasher repairYes637Parts & prices
Freezer repairYes387Parts & prices
Microwave repairYes202Parts & prices
Ice Maker repairNot this brand134Parts & prices
Garbage Disposal repairNot this brand103Parts & prices
Wine Cooler repairNot this brand49Parts & prices
Range Hood repairNot this brand20Parts & prices
Trash Compactor repairNot this brand13Parts & prices

Common faults on Samsung categories

77 step-by-step guides cover the categories Samsung builds, spread across 7 of them below. Work through one before you pay a diagnostic fee.

All guides →

Refrigerator Not Cooling

RefrigeratorModerate45–90 minutesDIY $0–$150Pro $150–$900

If the coils are clean, both fans run, the defrost circuit tests good and the compressor runs continuously without the evaporator ever getting cold, you are looking at the sealed system — a low refrigerant charge, a restriction in the capillary tube, or a compressor that has lost compression. Telltale signs are a suction line that never gets cold to the touch, frost on only the first few inches of the evaporator, or an oily residue around a weld joint. Opening that system legally requires EPA Section 608 certification and recovery equipment, so it is not a DIY repair. Expect $400–$900, and get that quote before committing on a unit over ten years old.

Freezer Frost Buildup

FreezerModerate45–90 minutes plus a 24-hour defrostDIY $15–$150Pro $150–$450

If the heater, thermostat and drain all check out and the coil still ices over, the control board is not commanding a defrost cycle, and that is a board diagnosis worth paying for rather than guessing at. Call a professional immediately, and do not run the unit, if you find an oily residue anywhere on the evaporator or the tubing — that indicates a refrigerant leak, and sealed-system repair legally requires EPA Section 608 certification. On a chest or upright freezer over ten years old, get the sealed-system quote before assuming repair is the right call.

Washer Won't Drain

WasherModerate45–90 minutesDIY $0–$130Pro $150–$400

If the drain path is completely clear, the pump impeller turns freely, and the pump is still silent when the machine calls for drain, the fault is in the wiring harness, the motor control or the main board — and boards run $150–$400, are rarely returnable once fitted, and are not worth buying on a guess. A burnt-plastic smell from the pump area means the motor has failed and, more importantly, that something ran it stalled for a long time, so find the obstruction before fitting the new part. Water backing up out of the standpipe is a plumbing job, not an appliance repair.

Dryer Not Heating

DryerModerate45–120 minutesDIY $5–$70Pro $150–$400

On a gas dryer, anything past swapping the igniter, flame sensor or valve coils — adjusting the burner, opening the gas valve body, or touching the supply line — is licensed trade work in most jurisdictions and should not be attempted at home. On an electric dryer, get an electrician rather than an appliance technician if the outlet, cord or terminal block shows scorching, if a leg of the 240-volt supply is genuinely missing, or if the breaker trips the moment the element energises. And if every heating component tests good but the element still never gets power, the fault is in the timer or the control board — a diagnosis worth paying for rather than guessing at.

Dishwasher Not Cleaning

DishwasherEasy30–60 minutesDIY $0–$70Pro $120–$400

If the filter, arms and inlet are all clear, the fill level and water temperature are correct, and the machine still leaves food on the dishes, the wash pump or its diverter valve is the likely fault — and on machines that route water between the upper and lower arms with a motorised diverter, a failed diverter starves one rack while the other cleans normally. Diagnosing that properly means running the service test cycle, which is worth paying for rather than replacing pumps on a guess. Grinding from the pump, or a burnt smell during the wash phase, means stop using the machine and get it looked at.

Oven Not Heating Evenly

Oven & RangeModerate45–90 minutes plus preheat timeDIY $0–$80Pro $150–$400

If the elements test good, the sensor matches its chart, the door seals and the oven still cannot hold a steady temperature, the relays on the control board that switch the elements are the usual remaining suspect — and a board is worth having confirmed by measurement before you buy one, since they run $150–$400 and are rarely returnable once fitted. On a gas oven, uneven baking that comes from a partially blocked burner tube, an incorrect orifice, or a burner that lights unevenly along its length is licensed trade work; a yellow, lifting or lazy flame in particular should be looked at by a qualified technician rather than adjusted at home.

Microwave Runs But Doesn't Heat

MicrowaveAdvanced15–30 minutes for safe checksDIY $0Pro $150–$400

Call a technician for anything past the door latch. Magnetrons, high-voltage capacitors, diodes and transformers are all professional work, not because the parts are complicated but because the stored charge in that capacitor is genuinely dangerous. A technician will also verify the door seals and check for microwave leakage after any repair, which matters and which you cannot do without a survey meter. If your microwave is over-the-range or built in, get a quote — those are worth repairing. If it is a countertop unit, price a replacement first.

Refrigerator Leaking Water

RefrigeratorModerate30–90 minutesDIY $0–$80Pro $150–$400

If the leak is coming from the sealed system — an oily residue around a weld joint, or frost forming on the suction line — stop. That is refrigerant, and repairing it requires EPA Section 608 certification and recovery equipment. Likewise, if you have cleared the drain twice and it keeps freezing solid, the defrost heater or defrost thermostat is failing and the whole defrost circuit needs testing.

69 more guides cover the categories Samsung builds. Browse the full library.

Samsung parts: cost and where to buy

The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it.

All parts suppliers →

For Samsung, parts are usually sourced through general parts retailers. Aftermarket equivalents exist for many components; ask whether a quote is OEM or aftermarket and what warranty comes with the part.

Commonly replaced parts for the Samsung categories the parts library covers, with typical prices and DIY difficulty.
PartApplianceTypical priceDIY difficulty
Water FilterRefrigerator$25–$60Easy
Door GasketRefrigerator$30–$80Easy
Condenser Fan MotorRefrigerator$50–$150Moderate
Thermal FuseDryer$5–$20Easy
Heating ElementDryer$20–$60Moderate
Drain PumpWasher$30–$80Moderate
Lid SwitchWasher$15–$40Easy
Spray ArmDishwasher$15–$40Easy
Inlet ValveDishwasher$15–$40Moderate
Bake ElementOven & Range$15–$40Easy
Oven Temperature SensorOven & Range$15–$30Easy
Turntable MotorMicrowave$15–$30Easy
Evaporator Fan MotorRefrigerator$40–$120Moderate
Start Relay and OverloadRefrigerator$12–$45Easy
Water Inlet ValveRefrigerator$30–$95Moderate
Defrost ThermostatRefrigerator$15–$50Moderate
Defrost HeaterRefrigerator$30–$95Advanced
ThermistorRefrigerator$10–$35Moderate
Ice Maker AssemblyRefrigerator$80–$260Moderate
Main Control BoardRefrigerator$90–$340Moderate
Door Lock AssemblyWasher$40–$140Moderate
Drive BeltWasher$15–$50Moderate
Water Inlet ValveWasher$25–$85Moderate
Shock Absorbers and Suspension RodsWasher$30–$100Moderate
Motor CouplerWasher$15–$45Moderate
Door Boot SealWasher$60–$190Advanced
Tub Bearing KitWasher$35–$160Advanced
Cycling and High-Limit ThermostatsDryer$10–$40Easy
Drive BeltDryer$12–$45Moderate
Drum Rollers and Idler PulleyDryer$20–$70Moderate
Gas IgniterDryer$20–$65Moderate
Gas Valve Coil KitDryer$20–$65Moderate
Door SwitchDryer$10–$40Easy
Blower WheelDryer$20–$70Moderate
Moisture Sensor BarsDryer$15–$50Easy
Drain PumpDishwasher$35–$120Moderate
Door Latch and Switch AssemblyDishwasher$20–$80Easy
Heating ElementDishwasher$25–$85Moderate
Float SwitchDishwasher$10–$35Easy
Door GasketDishwasher$20–$75Easy
Rack Roller and Adjuster KitDishwasher$12–$50Easy
Detergent DispenserDishwasher$30–$100Moderate
Circulation Pump and MotorDishwasher$90–$330Advanced
Broil ElementOven & Range$20–$75Easy
Oven IgniterOven & Range$25–$90Moderate
Surface Burner IgniterOven & Range$20–$95Moderate
Radiant Surface ElementOven & Range$25–$100Moderate
Infinite SwitchOven & Range$20–$70Moderate
Oven Door GasketOven & Range$20–$80Easy
Oven Door HingesOven & Range$30–$120Moderate
Electronic Control BoardOven & Range$90–$380Moderate
Door Interlock Switch SetMicrowave$10–$40Moderate
Turntable Coupler and Roller RingMicrowave$8–$30Easy
Grease and Charcoal FiltersMicrowave$12–$45Easy
Cavity Lamp and SocketMicrowave$5–$25Easy
Vent Fan MotorMicrowave$40–$140Moderate
Control Board or TouchpadMicrowave$50–$220Moderate
MagnetronMicrowave$55–$190Advanced
High-Voltage Diode and CapacitorMicrowave$10–$60Advanced
Start Relay and OverloadFreezer$12–$45Easy
Door GasketFreezer$40–$140Easy
Temperature Control ThermostatFreezer$25–$90Moderate
Defrost ThermostatFreezer$15–$50Moderate
Defrost TimerFreezer$25–$80Moderate
Evaporator Fan MotorFreezer$40–$130Moderate
Defrost HeaterFreezer$30–$100Advanced
Lid Hinge and LockFreezer$12–$60Easy

Prices are typical ranges for the category, not Samsung quotes. OEM parts sit toward the top of each range; aftermarket toward the bottom.

Refrigerator partsFreezer partsWasher partsDryer partsDishwasher partsOven & Range partsMicrowave parts

Samsung repair by state

Every state with a listed Samsung business. Each opens the full list for that state with ratings, licensing and phone numbers.

Alabama AL14Alaska AK9Arizona AZ14Arkansas AR9California CA15Colorado CO17Connecticut CT14Delaware DE8Florida FL26Georgia GA15Hawaii HI10Idaho ID14Illinois IL13Indiana IN16Iowa IA9Kansas KS14Kentucky KY14Louisiana LA15Maine ME7Maryland MD13Massachusetts MA13Michigan MI18Minnesota MN16Mississippi MS11Missouri MO13Montana MT10Nebraska NE14Nevada NV11New Hampshire NH8New Jersey NJ17New Mexico NM6New York NY14North Carolina NC19North Dakota ND8Ohio OH18Oklahoma OK13Oregon OR12Pennsylvania PA15Rhode Island RI7South Carolina SC13South Dakota SD9Tennessee TN20Texas TX27Utah UT11Vermont VT6Virginia VA15Washington WA14West Virginia WV9Wisconsin WI10Wyoming WY8

Samsung repair — common questions

Do I need a technician authorised by Samsung, or will any repair company do?
Samsung sits in the mid-range tier. Any qualified technician can take the job. Factory-authorised service mainly matters while the machine is still in its warranty period — outside it, an experienced independent is usually faster and cheaper. While the appliance is still inside its warranty period, check the manufacturer's terms before you book anyone — using an unauthorised technician can affect a warranty claim.
Are Samsung parts expensive, and where do they come from?
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. For Samsung specifically, parts are usually sourced through: General parts retailers. Whoever you use will need the full model and serial number from the data plate to order the right component.
The display shows a code. What do I do with it?
Write down the exact characters and give them to the shop with the model number when you book. Samsung codes map to a specific sensor, circuit or assembly, so a technician who has both can often bring the likely part rather than order it after a diagnostic visit — the difference between one visit and two. Note also what the machine was doing when the code appeared, because the same code at fill and at spin can mean different things.
Ice production has stopped but the fridge is cold. Is that a big repair?
It is usually contained. The ice maker on a French-door refrigerator is a module with its own motor, heater and seal, and it is serviced or replaced as a unit without opening the sealed system. Before you book, check the things outside it: the supply valve, a kinked or frozen fill line, the filter's age, and the arm or sensor that stops production when the bin is full. Then say clearly that cooling is unaffected — it changes what gets quoted.
How do I tell a module job from a sealed-system job on the quote?
Ask directly, and the words to use are: does this work involve the refrigerant circuit. Sealed-system work means recovering and recharging refrigerant, requires EPA 608 certification by law, and is priced accordingly. Module work — an ice maker, a fan, a damper, a control board, a water valve — does not touch refrigerant at all. Both are legitimate repairs; they belong in different price brackets, and a clear answer tells you which you are looking at.
How do I find Samsung repair near me?
This page lists 651 listed businesses across 50 states whose profile names Samsung among the brands they service, ranked by rating and then review count. Every listing carries a direct phone number — there is no lead form and no referral fee. Compare two or three on rating, licensing and years in business, then call the one that explains the fault most clearly.
Which Samsung appliances can be repaired?
Samsung sells refrigeration, freezers, laundry, dishwashers, cooking and microwaves in the US. Listed Samsung pros currently cover refrigerator, dryer, washer, oven & range, dishwasher, freezer and more. As a rule of thumb, repair is the better value when the quote comes in under half the replacement price and the machine still has a meaningful share of its expected life left.
What should I have ready before I call about my Samsung appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. Note the error code before you power the machine off. Cycling it clears the code and you lose the most useful clue you had. That is usually enough for a technician to quote accurately over the phone instead of quoting a range.
Is it worth repairing my Samsung appliance, or should I replace it?
The volume tier. These are the machines most technicians see most days, which is the single biggest advantage they have. The site's value estimator prices mid-range machines at 1× a category's typical new price, then depreciates from there, which is the honest way to frame the decision: compare the quoted repair against what the machine is worth today, not against what it cost new. Ask for parts and labour as separate figures so you can see which one is driving the total.

Need Samsung repair?

Every business on ApplianceRepairListing is listed free and answers its own phone. Compare two or three, confirm licensing, ask whether the part is OEM or aftermarket, and book the one that explains the fault clearly.

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