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Brand · Mid-range tier

Kenmore appliance repair

Kenmore is a house nameplate rather than a factory. Machines carrying it span refrigeration, freezers, laundry, dishwashers, cooking, ventilation, ice makers, compactors and disposals, and they were built by several different manufacturers. 275 directory businesses in 49 states name Kenmore among the brands serviced. Have the model and serial number ready — on a mid-range machine that is what decides which part the technician brings, and whether it is already on the van.

Kenmore pros
275
States
49
Appliance lines
11
Licensed
272
Average rating
4.6
Price tier
Mid-range

Top-rated Kenmore repair pros

The 20 highest-rated of 275 businesses servicing Kenmore. Sorted by rating, then review count.

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Austin, TX

4.9209 reviewsRated 4.9 out of 5 from 209 reviews

Refrigerator Repair · Washer Repair · Dryer Repair +7 more

LicensedInsured

255 more listed businesses service Kenmore. Open a state below to see every one of them with ratings and phone numbers.

What servicing a Kenmore involves

Price tier and parts channel decide who can realistically do the work — read this before you compare quotes.

The badge on a Kenmore tells a technician nothing useful; the model number tells them everything. Kenmore models carry a three-digit prefix before the decimal point, and that prefix identifies which manufacturer actually built the machine — which in turn identifies the service documentation, the fault codes and the parts list. A shop that asks for the full model number before it will quote is not stalling, it is doing the only thing that works. It also means the usual homeowner shortcuts fail here. Your neighbour's Kenmore quote is not a benchmark for yours, because the two machines may share nothing but the name on the door.

Price tier
Mid-range · 1× typical new price
Parts usually come from
General parts retailers
Brand-authorised technician
Not usually required
Appliance lines built
11

Who can do the work

Any qualified technician can take the job. Factory-authorised service mainly matters while the machine is still in its warranty period — outside it, an experienced independent is usually faster and cheaper.

Before you call about your Kenmore

  • Read the whole model number off the plate, including the three digits before the decimal point. That prefix identifies the manufacturer behind the machine and therefore the parts list.
  • Without the model number, a Kenmore quote given over the phone is guesswork. Photograph the plate before you call.
  • Two Kenmore machines of the same age and category can need entirely different components, so do not compare your quote with somebody else's Kenmore quote.
  • Any licensed appliance technician can work on these. No authorisation or brand parts account is involved.
  • Once the prefix is known, availability is generally good, because the underlying platforms are mainstream ones.
  • The plate is inside the fresh-food compartment on refrigeration, under the lid or on the rear panel on laundry, and on the door frame on dishwashers.

Kenmore appliance lines, and who services them here

What the nameplate covers, against how many listed businesses actually repair that category.

Common faults on Kenmore categories

103 step-by-step guides cover the categories Kenmore builds, spread across 8 of them below. Work through one before you pay a diagnostic fee.

All guides →

Refrigerator Not Cooling

RefrigeratorModerate45–90 minutesDIY $0–$150Pro $150–$900

If the coils are clean, both fans run, the defrost circuit tests good and the compressor runs continuously without the evaporator ever getting cold, you are looking at the sealed system — a low refrigerant charge, a restriction in the capillary tube, or a compressor that has lost compression. Telltale signs are a suction line that never gets cold to the touch, frost on only the first few inches of the evaporator, or an oily residue around a weld joint. Opening that system legally requires EPA Section 608 certification and recovery equipment, so it is not a DIY repair. Expect $400–$900, and get that quote before committing on a unit over ten years old.

Freezer Frost Buildup

FreezerModerate45–90 minutes plus a 24-hour defrostDIY $15–$150Pro $150–$450

If the heater, thermostat and drain all check out and the coil still ices over, the control board is not commanding a defrost cycle, and that is a board diagnosis worth paying for rather than guessing at. Call a professional immediately, and do not run the unit, if you find an oily residue anywhere on the evaporator or the tubing — that indicates a refrigerant leak, and sealed-system repair legally requires EPA Section 608 certification. On a chest or upright freezer over ten years old, get the sealed-system quote before assuming repair is the right call.

Washer Won't Drain

WasherModerate45–90 minutesDIY $0–$130Pro $150–$400

If the drain path is completely clear, the pump impeller turns freely, and the pump is still silent when the machine calls for drain, the fault is in the wiring harness, the motor control or the main board — and boards run $150–$400, are rarely returnable once fitted, and are not worth buying on a guess. A burnt-plastic smell from the pump area means the motor has failed and, more importantly, that something ran it stalled for a long time, so find the obstruction before fitting the new part. Water backing up out of the standpipe is a plumbing job, not an appliance repair.

Dryer Not Heating

DryerModerate45–120 minutesDIY $5–$70Pro $150–$400

On a gas dryer, anything past swapping the igniter, flame sensor or valve coils — adjusting the burner, opening the gas valve body, or touching the supply line — is licensed trade work in most jurisdictions and should not be attempted at home. On an electric dryer, get an electrician rather than an appliance technician if the outlet, cord or terminal block shows scorching, if a leg of the 240-volt supply is genuinely missing, or if the breaker trips the moment the element energises. And if every heating component tests good but the element still never gets power, the fault is in the timer or the control board — a diagnosis worth paying for rather than guessing at.

Dishwasher Not Cleaning

DishwasherEasy30–60 minutesDIY $0–$70Pro $120–$400

If the filter, arms and inlet are all clear, the fill level and water temperature are correct, and the machine still leaves food on the dishes, the wash pump or its diverter valve is the likely fault — and on machines that route water between the upper and lower arms with a motorised diverter, a failed diverter starves one rack while the other cleans normally. Diagnosing that properly means running the service test cycle, which is worth paying for rather than replacing pumps on a guess. Grinding from the pump, or a burnt smell during the wash phase, means stop using the machine and get it looked at.

Oven Not Heating Evenly

Oven & RangeModerate45–90 minutes plus preheat timeDIY $0–$80Pro $150–$400

If the elements test good, the sensor matches its chart, the door seals and the oven still cannot hold a steady temperature, the relays on the control board that switch the elements are the usual remaining suspect — and a board is worth having confirmed by measurement before you buy one, since they run $150–$400 and are rarely returnable once fitted. On a gas oven, uneven baking that comes from a partially blocked burner tube, an incorrect orifice, or a burner that lights unevenly along its length is licensed trade work; a yellow, lifting or lazy flame in particular should be looked at by a qualified technician rather than adjusted at home.

Microwave Runs But Doesn't Heat

MicrowaveAdvanced15–30 minutes for safe checksDIY $0Pro $150–$400

Call a technician for anything past the door latch. Magnetrons, high-voltage capacitors, diodes and transformers are all professional work, not because the parts are complicated but because the stored charge in that capacitor is genuinely dangerous. A technician will also verify the door seals and check for microwave leakage after any repair, which matters and which you cannot do without a survey meter. If your microwave is over-the-range or built in, get a quote — those are worth repairing. If it is a countertop unit, price a replacement first.

Range Hood Fan Weak or Not Venting

Range HoodEasy45–120 minutesDIY $0–$70Pro $150–$500

If the filters, damper, cap, blower wheel and duct are all clear and the fan still moves little air, the blower motor is failing — often audible as a motor running noticeably slower or hotter than it should. Motor replacement runs $60 to $180 for the part and is a moderate job on most hoods. Call a professional for ductwork that runs inside a wall or ceiling and cannot be inspected, for any hood that needs to be rerouted or newly ducted to the exterior, and to size and install makeup air. If the hood is hardwired and you are not confident working in the junction box with the circuit confirmed dead, that is an electrician's job.

95 more guides cover the categories Kenmore builds. Browse the full library.

Kenmore parts: cost and where to buy

The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it.

All parts suppliers →

For Kenmore, parts are usually sourced through general parts retailers. Aftermarket equivalents exist for many components; ask whether a quote is OEM or aftermarket and what warranty comes with the part.

Commonly replaced parts for the Kenmore categories the parts library covers, with typical prices and DIY difficulty.
PartApplianceTypical priceDIY difficulty
Water FilterRefrigerator$25–$60Easy
Door GasketRefrigerator$30–$80Easy
Condenser Fan MotorRefrigerator$50–$150Moderate
Thermal FuseDryer$5–$20Easy
Heating ElementDryer$20–$60Moderate
Drain PumpWasher$30–$80Moderate
Lid SwitchWasher$15–$40Easy
Spray ArmDishwasher$15–$40Easy
Inlet ValveDishwasher$15–$40Moderate
Bake ElementOven & Range$15–$40Easy
Oven Temperature SensorOven & Range$15–$30Easy
Turntable MotorMicrowave$15–$30Easy
Evaporator Fan MotorRefrigerator$40–$120Moderate
Start Relay and OverloadRefrigerator$12–$45Easy
Water Inlet ValveRefrigerator$30–$95Moderate
Defrost ThermostatRefrigerator$15–$50Moderate
Defrost HeaterRefrigerator$30–$95Advanced
ThermistorRefrigerator$10–$35Moderate
Ice Maker AssemblyRefrigerator$80–$260Moderate
Main Control BoardRefrigerator$90–$340Moderate
Door Lock AssemblyWasher$40–$140Moderate
Drive BeltWasher$15–$50Moderate
Water Inlet ValveWasher$25–$85Moderate
Shock Absorbers and Suspension RodsWasher$30–$100Moderate
Motor CouplerWasher$15–$45Moderate
Door Boot SealWasher$60–$190Advanced
Tub Bearing KitWasher$35–$160Advanced
Cycling and High-Limit ThermostatsDryer$10–$40Easy
Drive BeltDryer$12–$45Moderate
Drum Rollers and Idler PulleyDryer$20–$70Moderate
Gas IgniterDryer$20–$65Moderate
Gas Valve Coil KitDryer$20–$65Moderate
Door SwitchDryer$10–$40Easy
Blower WheelDryer$20–$70Moderate
Moisture Sensor BarsDryer$15–$50Easy
Drain PumpDishwasher$35–$120Moderate
Door Latch and Switch AssemblyDishwasher$20–$80Easy
Heating ElementDishwasher$25–$85Moderate
Float SwitchDishwasher$10–$35Easy
Door GasketDishwasher$20–$75Easy
Rack Roller and Adjuster KitDishwasher$12–$50Easy
Detergent DispenserDishwasher$30–$100Moderate
Circulation Pump and MotorDishwasher$90–$330Advanced
Broil ElementOven & Range$20–$75Easy
Oven IgniterOven & Range$25–$90Moderate
Surface Burner IgniterOven & Range$20–$95Moderate
Radiant Surface ElementOven & Range$25–$100Moderate
Infinite SwitchOven & Range$20–$70Moderate
Oven Door GasketOven & Range$20–$80Easy
Oven Door HingesOven & Range$30–$120Moderate
Electronic Control BoardOven & Range$90–$380Moderate
Door Interlock Switch SetMicrowave$10–$40Moderate
Turntable Coupler and Roller RingMicrowave$8–$30Easy
Grease and Charcoal FiltersMicrowave$12–$45Easy
Cavity Lamp and SocketMicrowave$5–$25Easy
Vent Fan MotorMicrowave$40–$140Moderate
Control Board or TouchpadMicrowave$50–$220Moderate
MagnetronMicrowave$55–$190Advanced
High-Voltage Diode and CapacitorMicrowave$10–$60Advanced
Splash GuardGarbage Disposal$8–$28Easy
Discharge Tube and GasketGarbage Disposal$8–$30Easy
Sink Mounting AssemblyGarbage Disposal$15–$50Moderate
Jam WrenchGarbage Disposal$5–$15Easy
Batch-Feed StopperGarbage Disposal$15–$55Easy
Replacement UnitGarbage Disposal$90–$380Moderate
Water FilterIce Maker$25–$70Easy
Water Inlet ValveIce Maker$30–$100Moderate
Ice Maker ModuleIce Maker$90–$280Moderate
Condenser Fan MotorIce Maker$50–$160Moderate
Mould ThermostatIce Maker$20–$70Moderate
Water PumpIce Maker$40–$150Moderate
Cutter GridIce Maker$70–$240Advanced
Drain PumpIce Maker$60–$210Moderate
Start Relay and OverloadFreezer$12–$45Easy
Door GasketFreezer$40–$140Easy
Temperature Control ThermostatFreezer$25–$90Moderate
Defrost ThermostatFreezer$15–$50Moderate
Defrost TimerFreezer$25–$80Moderate
Evaporator Fan MotorFreezer$40–$130Moderate
Defrost HeaterFreezer$30–$100Advanced
Lid Hinge and LockFreezer$12–$60Easy
Drive BeltTrash Compactor$15–$60Moderate
Directional SwitchTrash Compactor$20–$70Moderate
Drawer Latch and Safety SwitchTrash Compactor$20–$75Moderate
Key SwitchTrash Compactor$15–$55Easy
Charcoal Odour FilterTrash Compactor$10–$35Easy
Compactor BagsTrash Compactor$15–$45Easy
Ram Power Nuts and ScrewsTrash Compactor$60–$220Advanced
Drive MotorTrash Compactor$110–$340Advanced
Grease FilterRange Hood$15–$65Easy
Charcoal FilterRange Hood$15–$55Easy
Blower WheelRange Hood$20–$80Moderate
Blower MotorRange Hood$60–$260Moderate
Speed SwitchRange Hood$12–$90Easy
Light Socket and LampRange Hood$8–$40Easy
Damper FlapRange Hood$10–$40Easy

Prices are typical ranges for the category, not Kenmore quotes. OEM parts sit toward the top of each range; aftermarket toward the bottom.

Kenmore repair by state

Every state with a listed Kenmore business. Each opens the full list for that state with ratings, licensing and phone numbers.

Kenmore repair — common questions

Do I need a technician authorised by Kenmore, or will any repair company do?
Kenmore sits in the mid-range tier. Any qualified technician can take the job. Factory-authorised service mainly matters while the machine is still in its warranty period — outside it, an experienced independent is usually faster and cheaper. While the appliance is still inside its warranty period, check the manufacturer's terms before you book anyone — using an unauthorised technician can affect a warranty claim.
Are Kenmore parts expensive, and where do they come from?
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. For Kenmore specifically, parts are usually sourced through: General parts retailers. Whoever you use will need the full model and serial number from the data plate to order the right component.
What do the first three digits of my Kenmore model number mean?
They identify the manufacturer that actually built the machine. Kenmore is a retail nameplate applied to units produced by several different makers, so the prefix before the decimal point is what a technician uses to pull the correct service documentation, fault-code list and parts catalogue. It is the single most useful thing you can read out when you call. Everything after the prefix identifies the specific model within that manufacturer's range.
A shop refused to quote until I gave them the model number. Is that normal?
It is the correct answer rather than an evasion. For most brands the badge narrows the platform enough to make a rough quote possible. For Kenmore it does not — the same badge covers machines with different mechanisms, different fault codes and different parts. A shop quoting a Kenmore from a description alone is guessing, and the guess shows up as a wrong part and a second visit. Photograph the plate and read the number out.
Are Kenmore parts hard to find?
Not once the platform is identified. The underlying machines are mainstream ones, so the components are the same widely stocked parts as the manufacturer's own branded equivalents — they are simply catalogued under the Kenmore model number. The difficulty is never availability; it is establishing which machine you actually have. That is a two-minute job with the plate in front of you and impossible without it.
How do I find Kenmore repair near me?
This page lists 275 listed businesses across 49 states whose profile names Kenmore among the brands they service, ranked by rating and then review count. Every listing carries a direct phone number — there is no lead form and no referral fee. Compare two or three on rating, licensing and years in business, then call the one that explains the fault most clearly.
Which Kenmore appliances can be repaired?
Kenmore is a house nameplate rather than a factory. Machines carrying it span refrigeration, freezers, laundry, dishwashers, cooking, ventilation, ice makers, compactors and disposals, and they were built by several different manufacturers. Listed Kenmore pros currently cover dryer, refrigerator, washer, oven & range, dishwasher, freezer and more. As a rule of thumb, repair is the better value when the quote comes in under half the replacement price and the machine still has a meaningful share of its expected life left.
What should I have ready before I call about my Kenmore appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. Read the whole model number off the plate, including the three digits before the decimal point. That prefix identifies the manufacturer behind the machine and therefore the parts list. That is usually enough for a technician to quote accurately over the phone instead of quoting a range.
Is it worth repairing my Kenmore appliance, or should I replace it?
The volume tier. These are the machines most technicians see most days, which is the single biggest advantage they have. The site's value estimator prices mid-range machines at 1× a category's typical new price, then depreciates from there, which is the honest way to frame the decision: compare the quoted repair against what the machine is worth today, not against what it cost new. Ask for parts and labour as separate figures so you can see which one is driving the total.

Need Kenmore repair?

Every business on ApplianceRepairListing is listed free and answers its own phone. Compare two or three, confirm licensing, ask whether the part is OEM or aftermarket, and book the one that explains the fault clearly.