Appliance Repair Stars
6 yrs in businessChicago, IL
Refrigerator Repair · Freezer Repair · Ice Maker Repair +7 more
Kenmore · Illinois · Mid-rangetier · 6th of 49 states
9 of the 18 businesses listed in Illinois — 50% — name Kenmore among the brands serviced, across 4 cities with an index page. That is 6th of the 49 states with any, out of 275 nationwide. Ranked by rating, then review count.
Kenmore sits in the mid-range tier, so any qualified Illinois technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.
Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.
Chicago, IL
Refrigerator Repair · Freezer Repair · Ice Maker Repair +7 more
Chicago, IL
Refrigerator Repair · Washer Repair · Dryer Repair +4 more
Chicago, IL
Refrigerator Repair · Freezer Repair · Stove/Oven/Range Repair +3 more
Chicago, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
East Peoria, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Rantoul, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Chicago, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Springfield, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Springfield, IL
Washer Repair · Dryer Repair · Refrigerator Repair +4 more
Counted from the 9 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Illinois holds 9 listed Kenmore businesses, out of 275 nationwide. That ranks 6th of the 49 states with any, level with Georgia and behind Texas on 16. They are 9 of the 18 businesses listed in Illinois — 50% of the state directory.
Their ratings average 4.5, against 4.6 across all 275 listed nationwide, and 7 of the 9 sit at 4.5 or better. None holds a straight 5.0, and 1 sits below 4.0. Between them they carry 2,059 reviews, the largest single tally being 969 on Fix It Guy Appliance Repair Chicago in Chicago. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Fix It Guy Appliance Repair Chicago in Chicago (969 reviews, 4.7), Chicago Appliance Repair Doctor in Chicago (757 reviews, 4.8) and Appliance Repair Stars in Chicago (90 reviews, 4.9). By rating it is Appliance Repair Stars at 4.9 on 90 reviews, Chicago Appliance Repair Doctor at 4.8 on 757 reviews and Chicago Appliance Service Company at 4.8 on 65 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
8 of the 9 state that they are licensed, and 8 state that they carry insurance. On top of that, 6 show a Better Business Bureau accreditation in the profiles. 1 of the 9 advertises 24/7 emergency callout, and 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
5 of the 9 publish a founding year: the longest-established has been trading since 1939, and the median across those that say is 42 years. Chicago holds the most at 5 — 56% of the group — followed by Springfield on 2, across 4 Illinois cities with an index page. Between them they name 33 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Illinois |
|---|---|
| Listed prosof 275 nationwide for Kenmore | 9 |
| Rank among statesTexas leads on 16 | 6th of 49 |
| Share of the Illinois directory9 of 18 listed businesses | 50% |
| Average rating4.6 nationwide · 7 rated 4.5+ | 4.5 |
| Reviews on filemost on one profile: 969 | 2,059 |
| State licensing claimed8 also state insurance | 8 of 9 |
| Accreditation statedself-stated in the listing, verify before booking | 6 BBB |
| 24/7 emergency2 advertise same-day | 1 of 9 |
| Longest trading sincemedian 42 years across 5 that publish one | 1939 |
| Cities with an index pageChicago leads on 5 | 4 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 33 |
The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.
The badge on a Kenmore tells a technician nothing useful; the model number tells them everything. Kenmore models carry a three-digit prefix before the decimal point, and that prefix identifies which manufacturer actually built the machine — which in turn identifies the service documentation, the fault codes and the parts list. A shop that asks for the full model number before it will quote is not stalling, it is doing the only thing that works. It also means the usual homeowner shortcuts fail here. Your neighbour's Kenmore quote is not a benchmark for yours, because the two machines may share nothing but the name on the door.
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. Compare parts suppliers before you agree to an OEM-only quote.
Category prices lifted to the mid-range tier at 1×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Illinois quotes.
| Category | Pros here | New at this tier | Repair-or-replace line |
|---|---|---|---|
| Refrigeratortypical repair $200–$400 · lasts 14 yrs | 9 | $1,200 | $600 |
| Washertypical repair $150–$350 · lasts 11 yrs | 9 | $800 | $400 |
| Dryertypical repair $100–$350 · lasts 12 yrs | 9 | $750 | $375 |
| Dishwashertypical repair $150–$300 · lasts 10 yrs | 8 | $700 | $350 |
| Oven & Rangetypical repair $100–$500 · lasts 14 yrs | 9 | $1,000 | $500 |
| Microwavetypical repair $50–$200 · lasts 9 yrs | 2 | $250 | $125 |
| Ice Makertypical repair $150–$400 · lasts 8 yrs | 2 | $400 | $200 |
| Freezertypical repair $150–$400 · lasts 15 yrs | 5 | $600 | $300 |
The same 9 businesses also cover wine cooler (1), which Kenmore does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out. 2 of them also list appliance installation.
Price my Kenmore applianceCounts are listed businesses servicing Kenmore in that city. Chicago holds 56% of the state's total.
The 26 named most often across the 33 towns and neighborhoods these 9 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Chicago · Aurora · Naperville · Sangamon County · Springfield · 60+ Chicagoland suburbs · Bronzeville · Champaign · Downers Grove · East Peoria · Gold Coast · Humboldt Park · Hyde Park · Lakeview · Lincoln Park · Logan Square · Mahomet · Monticello · Morton · North Shore suburbs · Pekin · Peoria · Rantoul · River North · select DuPage County · select Kane County
6 of the 103 guides covering categories Kenmore builds. Faults that often resolve without a call-out — and a call-out to a mid-range-tier machine is the expensive kind.
Counts are Illinois businesses naming that brand, out of the 18 listed statewide. Brands the corpus spells differently from ours appear without a link.
Every state with a listed Kenmore pro, most first. Illinois sits 6th of 49 on 9.
Compare 9 listed businesses on rating, licensing and years in business — 8 state a license and 7 sit at 4.5 or better — then call directly.