Appliance Repair Stars
6 yrs in businessChicago, IL
Refrigerator Repair · Freezer Repair · Ice Maker Repair +7 more
Illinois · 28th of 50 states
7 listed freezer repair businesses across 3 cities in Illinois, ranked by customer rating — 39% of everything this directory holds for the state, and 28th of the 50 states with any. Compare licensing and review counts, then call directly. Free, and no commission.
Response time is the whole story on a freezer call, because the clock is running on the contents. Filter to your own city first and ask about same-day availability.
Sorted by rating, then review count. Every phone number is a direct line to the business.
Chicago, IL
Refrigerator Repair · Freezer Repair · Ice Maker Repair +7 more
Chicago, IL
Refrigerator Repair · Freezer Repair · Stove/Oven/Range Repair +3 more
Chicago, IL
Washer Repair · Dryer Repair · Refrigerator Repair +7 more
Chicago, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
East Peoria, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Chicago, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Springfield, IL
Washer Repair · Dryer Repair · Refrigerator Repair +4 more
Counted from the 7 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Illinois holds 7 listed freezer repair businesses, out of 402 nationwide. That ranks 28th of the 50 states with any, behind Utah on 8 and Florida on 14. They are 7 of the 18 businesses listed in Illinois — 39% of the state directory.
Their ratings average 4.5, against 4.6 across all 402 listed nationwide, and 6 of the 7 sit at 4.5 or better. None holds a straight 5.0, and 1 sits below 4.0. Between them they carry 280 reviews, the largest single tally being 90 on Appliance Repair Stars in Chicago. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Appliance Repair Stars in Chicago (90 reviews, 4.9), Chicago Appliance Service Company in Chicago (65 reviews, 4.8) and Henry's Appliance Repair in Springfield (50 reviews, 3.8). By rating it is Appliance Repair Stars at 4.9 on 90 reviews, Chicago Appliance Service Company at 4.8 on 65 reviews and A+ Appliance Repair and Maintenance at 4.6 on 25 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
5 of the 7 state that they are licensed, and 5 state that they carry insurance. On top of that, 7 show a Better Business Bureau accreditation in the profiles. 1 of the 7 advertises 24/7 emergency callout, and 1 advertises same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
4 of the 7 publish a founding year: the longest-established has been trading since 1939, and the median across those that say is 40 years. Chicago holds the most at 5 — 71% of the group — followed by East Peoria on 1, across 3 Illinois cities with an index page. Between them they name 26 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Illinois |
|---|---|
| Listed prosof 402 nationwide for freezer repair | 7 |
| Rank among statesFlorida leads on 14 | 28th of 50 |
| Share of the Illinois directory7 of 18 listed businesses | 39% |
| Average rating4.6 nationwide · 6 rated 4.5+ | 4.5 |
| Reviews on filemost on one profile: 90 | 280 |
| State licensing claimed5 also state insurance | 5 of 7 |
| Accreditation statedself-stated in the listing, verify before booking | 7 BBB |
| 24/7 emergency1 advertise same-day | 1 of 7 |
| Longest trading sincemedian 40 years across 4 that publish one | 1939 |
| Cities with an index pageChicago leads on 5 | 3 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 26 |
Beyond freezer repair, these 7 businesses also list cooktop repair (1), stove/oven/range repair (1). Worth knowing before the visit — a second job on the same call-out is far cheaper than a second call-out.
Not counted above
These are real Illinois companies whose records carry contact details but no list of what they repair. None of them states freezer repair, so none is counted in the 7 above, and none is listed here as servicing one. Asking takes one phone call, which beats starting the search again.
Details for these businesses come from OpenStreetMap under the Open Database License © OpenStreetMap contributors. We hold no rating, licence or insurance details for themeither — confirm before hiring.
Counts are freezer repair businesses based in that city. Chicago holds 71% of the state's total.
Every place the 7 listed businesses name in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Chicago · Lakeview · Lincoln Park · Wicker Park · 60+ Chicagoland suburbs · Aurora · Downers Grove · East Peoria · Gold Coast · Humboldt Park · Illinois suburbs · Lisle · Logan Square · Morton · Naperville · North Shore suburbs · Pekin · Peoria · River North · Sangamon County · select DuPage County · select Kane County · Springfield · Washington · West Loop · Wheaton
The 5 most common freezer faults, and whether each is homeowner work or a job for a licensed technician.
Not holding temperature but still running
Homeowner fixCondenser coils packed with dust, a failed door gasket, or a thermostat that has drifted out of calibration.
Step-by-step: Freezer Not Freezing→Heavy frost build-up on the walls
TechnicianOn a frost-free model, a failed defrost heater or thermostat. On a manual-defrost chest freezer, a door seal letting humid air in.
Step-by-step: Freezer Frost Buildup→Runs constantly and never cycles off
TechnicianA low refrigerant charge, a dirty condenser, or a compressor losing efficiency. Long run times are the first warning of all three.
Warm spots in an upright freezer while other shelves are fine
TechnicianThe evaporator fan has stopped circulating air, or the vents are blocked by packed contents.
Step-by-step: Freezer Not Freezing→Lid or door will not seal and frost forms around the opening
Homeowner fixA compressed or hardened gasket, or a lid that has warped. Gaskets are inexpensive and homeowner-replaceable on most chest freezers.
8 published freezer guides. A diagnostic fee is $50–$120 before any work starts, so half an hour with a flashlight is worth spending.
Ask the technician to walk you through these while they are on site — every one of them prevents a fault in the list above.
Vacuum the condenser coils
Every 6 monthsPrevents: Long run times, high energy use, and premature compressor wear.
Manually defrost when frost passes 1/4 in.
Annually, or as neededPrevents: Lost capacity and a compressor working against an insulating ice layer.
Check the lid or door gasket seals along its whole length
Twice a yearPrevents: The humid-air ingress behind most frost build-up.
Counts are Illinois businesses servicing that appliance, out of the 18 listed statewide. A dash opens the nationwide page instead.
Every state with a listed freezer specialist, most first. Illinois sits 28th of 50 on 7.
National ranges for parts and labor together, before the $50–$120 diagnostic. Labor tracks local wages and drive time, so metro Illinois sits toward the top of each range and rural calls toward the bottom, while the part costs about the same anywhere. Nothing here is a quote.
| Repair | Parts + labor |
|---|---|
| Condenser clean and thermostat calibrationResolves a large share of not-cold-enough calls. | $80–$150 |
| Door or lid gasketChest freezer gaskets are often a homeowner job. | $120–$280 |
| Thermostat or cold controlCommon on older manual-defrost units. | $150–$300 |
| Evaporator fan motor (upright)The cause of warm shelves with a working compressor. | $180–$350 |
| Defrost heater or defrost thermostatFrost-free models only. | $200–$400 |
| Compressor start relayCheap part; confirm the compressor itself is sound. | $150–$300 |
12–16 years, and chest freezers regularly exceed that. They have the fewest moving parts of any appliance in the house — no fan, no defrost system, no icemaker. When replacing beats repairing covers the 4 cases where the maths turns, in full.
Blue Book
A quote above $300 on a freezer past 10 years old is usually better spent on a replacement.
Estimate my freezer’s valuePrice the part firstCompare 7 listed businesses on rating, licensing and brands serviced — 5 state a license and 6 sit at 4.5 or better — then call the number on the listing. No forms, no lead fees.