Appliance Repair Stars
6 yrs in businessChicago, IL
Refrigerator Repair · Freezer Repair · Ice Maker Repair +7 more
Viking · Illinois · Luxurytier · 5th of 41 states
4 of the 18 businesses listed in Illinois — 22% — name Viking among the brands serviced, across 1 city with an index page. That is 5th of the 41 states with any, out of 89 nationwide. Ranked by rating, then review count.
Viking is luxury-tier equipment, so the question that decides this call is not who is nearest — it is who can obtain the parts. None of the 4 listed here states a factory-authorised credential, so ask each one whether they hold a Viking parts account before you pay a diagnostic fee.
Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.
Chicago, IL
Refrigerator Repair · Freezer Repair · Ice Maker Repair +7 more
Chicago, IL
Refrigerator Repair · Freezer Repair · Stove/Oven/Range Repair +3 more
Chicago, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Chicago, IL
Washer Repair · Dryer Repair · Refrigerator Repair +7 more
Counted from the 4 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Illinois holds 4 listed Viking businesses, out of 89 nationwide. That ranks 5th of the 41 states with any, behind Virginia on 5 and Texas on 8. They are 4 of the 18 businesses listed in Illinois — 22% of the state directory.
Their ratings average 4.8, against 4.7 across all 89 listed nationwide, and 4 of the 4 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 1,149 reviews, the largest single tally being 969 on Fix It Guy Appliance Repair Chicago in Chicago. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Fix It Guy Appliance Repair Chicago in Chicago (969 reviews, 4.7), Appliance Repair Stars in Chicago (90 reviews, 4.9) and Chicago Appliance Service Company in Chicago (65 reviews, 4.8). By rating it is Appliance Repair Stars at 4.9 on 90 reviews, Chicago Appliance Service Company at 4.8 on 65 reviews and Fix It Guy Appliance Repair Chicago at 4.7 on 969 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
3 of the 4 state that they are licensed, and 3 state that they carry insurance. On top of that, 3 show a Better Business Bureau accreditation in the profiles. 1 of the 4 advertises 24/7 emergency callout, and 1 advertises same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
4 of them publish a founding year: the longest-established has been trading since 1957, and the median across those that say is 15 years. 4 of them work out of Chicago, the only Illinois city with an index page that holds any. Between them they name 18 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Illinois |
|---|---|
| Listed prosof 89 nationwide for Viking | 4 |
| Rank among statesTexas leads on 8 | 5th of 41 |
| Share of the Illinois directory4 of 18 listed businesses | 22% |
| Average rating4.7 nationwide · 4 rated 4.5+ | 4.8 |
| Reviews on filemost on one profile: 969 | 1,149 |
| State licensing claimed3 also state insurance | 3 of 4 |
| Accreditation statedself-stated in the listing, verify before booking | 3 BBB |
| 24/7 emergency1 advertise same-day | 1 of 4 |
| Longest trading sincemedian 15 years across 4 that publish one | 1957 |
| Cities with an index pageChicago leads on 4 | 1 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 18 |
The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.
A professional-style range is a heavier machine than a domestic one in every literal sense — cast grates, sealed burners, thick doors, substantial hinges — and that shows up in the labour rather than in the parts. Some jobs on this equipment are genuinely two-person work, and a shop that says so is being accurate rather than padding the quote. Add gas: any work on the gas train is a separate qualification from appliance repair, and it is not a detail to take on trust. The badge also covers built-in refrigeration, which is a different trade again. Say which appliance you have when you book, and settle the parts-account question before a diagnostic fee is agreed.
Parts move through brand distributors rather than general retailers, carry the highest prices in the trade, and usually need the full model and serial number to order, because running changes within a model are common. Budget for a parts wait. Compare parts suppliers before you agree to an OEM-only quote.
Category prices lifted to the luxury tier at 2.2×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Illinois quotes.
| Category | Pros here | New at this tier | Repair-or-replace line |
|---|---|---|---|
| Refrigeratortypical repair $200–$400 · lasts 14 yrs | 4 | $2,640 | $1,320 |
| Dishwashertypical repair $150–$300 · lasts 10 yrs | 4 | $1,540 | $770 |
| Oven & Rangetypical repair $100–$500 · lasts 14 yrs | 4 | $2,200 | $1,100 |
| Freezertypical repair $150–$400 · lasts 15 yrs | 3 | $1,320 | $660 |
| Wine Coolertypical repair $200–$600 · lasts 10 yrs | 2 | $1,100 | $550 |
| Range Hoodtypical repair $100–$400 · lasts 14 yrs | 1 | $770 | $385 |
The same 4 businesses also cover washer (4), dryer (4), ice maker (1), which Viking does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out. 1 of them also list appliance installation.
Price my Viking applianceCounts are listed businesses servicing Viking in that city.
Every place the 4 listed businesses name in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Chicago · 60+ Chicagoland suburbs · Bronzeville · Gold Coast · Humboldt Park · Hyde Park · Illinois suburbs · Lakeview · Lincoln Park · Lisle · Logan Square · North Shore suburbs · River North · select DuPage County · select Kane County · South Side · West Loop · Wicker Park
6 of the 64 guides covering categories Viking builds. Faults that often resolve without a call-out — and a call-out to a luxury-tier machine is the expensive kind.
Counts are Illinois businesses naming that brand, out of the 18 listed statewide. Brands the corpus spells differently from ours appear without a link.
Every state with a listed Viking pro, most first. Illinois sits 5th of 41 on 4.
Compare 4 listed businesses on rating, licensing and years in business — 3 state a license and 4 sit at 4.5 or better — then call directly.