Appliance Repair Stars
6 yrs in businessChicago, IL
Refrigerator Repair · Freezer Repair · Ice Maker Repair +7 more
Sub-Zero · Illinois · Luxurytier · 5th of 43 states
5 of the 18 businesses listed in Illinois — 28% — name Sub-Zero among the brands serviced, across 2 cities with an index page. That is 5th of the 43 states with any, out of 118 nationwide. Ranked by rating, then review count.
Sub-Zero is luxury-tier equipment, so the question that decides this call is not who is nearest — it is who can obtain the parts. None of the 5 listed here states a factory-authorised credential, so ask each one whether they hold a Sub-Zero parts account before you pay a diagnostic fee.
Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.
Chicago, IL
Refrigerator Repair · Freezer Repair · Ice Maker Repair +7 more
Chicago, IL
Refrigerator Repair · Freezer Repair · Stove/Oven/Range Repair +3 more
Chicago, IL
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Chicago, IL
Washer Repair · Dryer Repair · Refrigerator Repair +7 more
Springfield, IL
Washer Repair · Dryer Repair · Refrigerator Repair +4 more
Counted from the 5 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Illinois holds 5 listed Sub-Zero businesses, out of 118 nationwide. That ranks 5th of the 43 states with any, level with Georgia and behind Texas on 10. They are 5 of the 18 businesses listed in Illinois — 28% of the state directory.
Their ratings average 4.6, against 4.7 across all 118 listed nationwide, and 4 of the 5 sit at 4.5 or better. None holds a straight 5.0, and 1 sits below 4.0. Between them they carry 1,199 reviews, the largest single tally being 969 on Fix It Guy Appliance Repair Chicago in Chicago. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Fix It Guy Appliance Repair Chicago in Chicago (969 reviews, 4.7), Appliance Repair Stars in Chicago (90 reviews, 4.9) and Chicago Appliance Service Company in Chicago (65 reviews, 4.8). By rating it is Appliance Repair Stars at 4.9 on 90 reviews, Chicago Appliance Service Company at 4.8 on 65 reviews and Fix It Guy Appliance Repair Chicago at 4.7 on 969 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
3 of the 5 state that they are licensed, and 3 state that they carry insurance. On top of that, 4 show a Better Business Bureau accreditation in the profiles. 1 of the 5 advertises 24/7 emergency callout, and 1 advertises same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
5 of them publish a founding year: the longest-established has been trading since 1939, and the median across those that say is 19 years. Chicago holds the most at 4 — 80% of the group — followed by Springfield on 1, across 2 Illinois cities with an index page. Between them they name 20 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Illinois |
|---|---|
| Listed prosof 118 nationwide for Sub-Zero | 5 |
| Rank among statesTexas leads on 10 | 5th of 43 |
| Share of the Illinois directory5 of 18 listed businesses | 28% |
| Average rating4.7 nationwide · 4 rated 4.5+ | 4.6 |
| Reviews on filemost on one profile: 969 | 1,199 |
| State licensing claimed3 also state insurance | 3 of 5 |
| Accreditation statedself-stated in the listing, verify before booking | 4 BBB |
| 24/7 emergency1 advertise same-day | 1 of 5 |
| Longest trading sincemedian 19 years across 5 that publish one | 1939 |
| Cities with an index pageChicago leads on 4 | 2 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 20 |
The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.
Three things stack up here and they point the same way. This is built-in equipment, so removal and refit are real labour before diagnosis even starts. Many units run two independent sealed systems rather than one, which changes what a symptom means. And components run through the factory network, which makes the first question for any independent not what they charge but whether they can buy the part at all. A technician can reach a correct diagnosis on this equipment and still be unable to complete it. Establish the parts route first, the qualifications second, and the price third — in that order, because reversing it is how people end up paying twice.
Parts move through brand distributors rather than general retailers, carry the highest prices in the trade, and usually need the full model and serial number to order, because running changes within a model are common. Budget for a parts wait. Compare parts suppliers before you agree to an OEM-only quote.
Category prices lifted to the luxury tier at 2.2×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Illinois quotes.
| Category | Pros here | New at this tier | Repair-or-replace line |
|---|---|---|---|
| Refrigeratortypical repair $200–$400 · lasts 14 yrs | 5 | $2,640 | $1,320 |
| Ice Makertypical repair $150–$400 · lasts 8 yrs | 1 | $880 | $440 |
| Freezertypical repair $150–$400 · lasts 15 yrs | 4 | $1,320 | $660 |
| Wine Coolertypical repair $200–$600 · lasts 10 yrs | 2 | $1,100 | $550 |
The same 5 businesses also cover washer (5), dryer (5), dishwasher (5), oven & range (5), microwave (1), which Sub-Zero does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out. 1 of them also list appliance installation.
Price my Sub-Zero applianceCounts are listed businesses servicing Sub-Zero in that city. Chicago holds 80% of the state's total.
Every place the 5 listed businesses name in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Chicago · 60+ Chicagoland suburbs · Bronzeville · Gold Coast · Humboldt Park · Hyde Park · Illinois suburbs · Lakeview · Lincoln Park · Lisle · Logan Square · North Shore suburbs · River North · Sangamon County · select DuPage County · select Kane County · South Side · Springfield · West Loop · Wicker Park
4 of the 33 guides covering categories Sub-Zero builds. Faults that often resolve without a call-out — and a call-out to a luxury-tier machine is the expensive kind.
Counts are Illinois businesses naming that brand, out of the 18 listed statewide. Brands the corpus spells differently from ours appear without a link.
Every state with a listed Sub-Zero pro, most first. Illinois sits 5th of 43 on 5.
Compare 5 listed businesses on rating, licensing and years in business — 3 state a license and 4 sit at 4.5 or better — then call directly.