Appliance Rescue Service
39 yrs in businessAddison, TX
4.9914 reviewsRated 4.9 out of 5 from 914 reviews
Refrigerator Repair · Freezer Repair · Washer Repair +9 more
LicensedInsured
Brand · Luxury tier
U-Line appliance repair
U-Line builds undercounter refrigeration — refrigerator and beverage drawers, wine cabinets, ice machines and outdoor-rated units. It does not build full-size or laundry appliances. 2 directory businesses in 2 states name U-Line among the brands serviced. Because U-Line sits in the luxury tier, brand-authorised service is the practical route rather than a formality — the parts run through the factory network, and a technician without an account can diagnose the fault and still be unable to buy the component.
- U-Line pros
- 2
- States
- 2
- Appliance lines
- 4
- Licensed
- 2
- Average rating
- 4.8
- Price tier
- Luxury
Top-rated U-Line repair pros
All 2 listed businesses servicing U-Line, sorted by rating then review count.
Glen Allen, VA
4.785 reviewsRated 4.7 out of 5 from 85 reviews
Refrigerator Repair · Dishwasher Repair · Washer Repair +2 more
LicensedInsured
What servicing a U-Line involves
Price tier and parts channel decide who can realistically do the work — read this before you compare quotes.
The most useful thing to establish about an undercounter unit before you call anyone is whether it was ever meant to be enclosed. Built-in models vent through the front and can sit inside cabinetry; freestanding models need air around them, and one installed under a counter will run hot and struggle to reach its set point without a single component being faulty. After that, the routine questions are drainage and airflow. Condensate has to go somewhere, ice machines have a drain as well as a supply, and a blocked path shows up as water, ice build-up or a temperature complaint. Components come through the brand's distributor, so confirm availability alongside the price.
- Price tier
- Luxury · 2.2× typical new price
- Parts usually come from
- Brand distributors
- Brand-authorised technician
- The practical route
- Appliance lines built
- 4
Who can do the work
Factory-authorised service is the practical route, not a formality. Authorised technicians get the service documentation, the diagnostic tooling and — decisively — the parts account. A generalist can often diagnose the fault and then be unable to buy the component.
Before you call about your U-Line
- Check whether your model is built-in or freestanding. A freestanding unit installed inside cabinetry cannot reject heat and will behave like a failing one.
- Ice machines have a drain as well as a water supply. A blocked or airlocked drain produces symptoms that look like a production fault.
- Condensate management matters on undercounter refrigeration. Water in or under the cabinet is usually a drain-path issue before it is a seal issue.
- Say whether the appliance is an ice machine when you book. The harvest cycle and water circuit are a separate discipline from refrigeration.
- Follow the manufacturer's cleaning schedule on an ice machine — slow or cloudy production is often scale rather than a fault.
- Parts route through the brand's distributor network; confirm the component can be obtained before labour is approved.
U-Line appliance lines, and who services them here
What the nameplate covers, against how many listed businesses actually repair that category.
| Appliance | U-Line line | Listed pros | Parts |
|---|---|---|---|
| Refrigerator repair | Yes | 2 | Parts & prices |
| Freezer repair | Yes | 1 | Parts & prices |
| Ice Maker repair | Yes | 1 | Parts & prices |
| Wine Cooler repair | Yes | 1 | Parts & prices |
| Dishwasher repair | Not this brand | 2 | Parts & prices |
| Dryer repair | Not this brand | 2 | Parts & prices |
| Oven & Range repair | Not this brand | 2 | Parts & prices |
| Washer repair | Not this brand | 2 | Parts & prices |
| Garbage Disposal repair | Not this brand | 1 | Parts & prices |
| Microwave repair | Not this brand | 1 | Parts & prices |
| Range Hood repair | Not this brand | 1 | Parts & prices |
Common faults on U-Line categories
33 step-by-step guides cover the categories U-Line builds, spread across 4 of them below. Work through one before you pay a diagnostic fee.
Refrigerator Not Cooling
RefrigeratorModerate45–90 minutesDIY $0–$150Pro $150–$900
If the coils are clean, both fans run, the defrost circuit tests good and the compressor runs continuously without the evaporator ever getting cold, you are looking at the sealed system — a low refrigerant charge, a restriction in the capillary tube, or a compressor that has lost compression. Telltale signs are a suction line that never gets cold to the touch, frost on only the first few inches of the evaporator, or an oily residue around a weld joint. Opening that system legally requires EPA Section 608 certification and recovery equipment, so it is not a DIY repair. Expect $400–$900, and get that quote before committing on a unit over ten years old.
Freezer Frost Buildup
FreezerModerate45–90 minutes plus a 24-hour defrostDIY $15–$150Pro $150–$450
If the heater, thermostat and drain all check out and the coil still ices over, the control board is not commanding a defrost cycle, and that is a board diagnosis worth paying for rather than guessing at. Call a professional immediately, and do not run the unit, if you find an oily residue anywhere on the evaporator or the tubing — that indicates a refrigerant leak, and sealed-system repair legally requires EPA Section 608 certification. On a chest or upright freezer over ten years old, get the sealed-system quote before assuming repair is the right call.
Ice Maker Not Making Ice
Ice MakerModerate30–90 minutes plus a 24-hour waitDIY $25–$220Pro $150–$400
If the module fails its test cycle, replacing an ice maker assembly is a $90 to $220 part and is a moderate DIY job on most models — two screws and a wiring harness. Call a technician if the freezer cannot hold 5°F, since that is a refrigeration fault and possibly a sealed-system one requiring EPA Section 608 certification, or if the fault turns out to be in the main control board rather than the ice maker itself. Low household water pressure is a plumber's problem, not an appliance one.
Wine Cooler Not Cooling
Wine CoolerModerate30–75 minutesDIY $0–$120Pro $150–$600
On a compressor wine cooler, if the coils are clean, the fans run, the seal is good and the compressor runs continuously without cooling, the fault is in the sealed system — and that work requires EPA Section 608 certification. Get the quote before authorising it: sealed-system repair often runs $300 to $600 against a replacement cooler at $200 to $800 for typical undercounter sizes, so the maths frequently favours replacement. Control board faults on either type should be confirmed by measurement rather than bought on a guess.
Refrigerator Leaking Water
RefrigeratorModerate30–90 minutesDIY $0–$80Pro $150–$400
If the leak is coming from the sealed system — an oily residue around a weld joint, or frost forming on the suction line — stop. That is refrigerant, and repairing it requires EPA Section 608 certification and recovery equipment. Likewise, if you have cleared the drain twice and it keeps freezing solid, the defrost heater or defrost thermostat is failing and the whole defrost circuit needs testing.
Freezer Not Freezing
FreezerModerate45–90 minutesDIY $0–$150Pro $150–$900
If the coils are clean, both fans run, the seal is good, the relay is fine and the compressor runs continuously without the cabinet getting cold, the fault is in the sealed system — low refrigerant, a restriction, or a failing compressor. That work legally requires EPA Section 608 certification and typically costs $400 to $900. Weigh that carefully: a new chest freezer starts around $250 and a new upright around $500, so on a unit over eight years old, replacement is very often the better call. Get a written quote before authorising sealed-system work.
Ice Maker Slow or Making Small Cubes
Ice MakerEasy20–45 minutes plus a 24-hour waitDIY $25–$90Pro $150–$350
If flow at the dispenser is strong, the filter is fresh, the fill tube is clear and the freezer holds 0°F but the cubes are still undersized, the inlet valve is not opening fully or the ice maker's fill timing has drifted, and both are worth a technician's measurement before you buy parts. If the freezer cannot reach 0°F, that is a refrigeration fault first — and any sealed-system work requires EPA Section 608 certification. Low household water pressure is a plumbing issue rather than an appliance one.
Wine Cooler Temperature Swinging
Wine CoolerModerate30–75 minutes plus a 48-hour logDIY $0–$70Pro $150–$400
If the sensor checks out against the chart, the load and seal are right and the cabinet still swings widely, the control board is misreading or its relay is chattering, and that is a board-level diagnosis worth paying for rather than guessing at — boards for smaller wine cooler brands are frequently unavailable, which is itself worth knowing before you spend anything. On a compressor model that runs continuously without holding setpoint, the fault is in the sealed system and that work legally requires EPA Section 608 certification.
25 more guides cover the categories U-Line builds. Browse the full library.
U-Line parts: cost and where to buy
Parts move through brand distributors rather than general retailers, carry the highest prices in the trade, and usually need the full model and serial number to order, because running changes within a model are common. Budget for a parts wait.
For U-Line, parts are usually sourced through brand distributors. Ask an independent technician whether they hold a parts account for this brand before you pay for a diagnostic — at this tier that single question decides whether the repair can be completed at all.
| Part | Appliance | Typical price | DIY difficulty |
|---|---|---|---|
| Water Filter | Refrigerator | $25–$60 | Easy |
| Door Gasket | Refrigerator | $30–$80 | Easy |
| Condenser Fan Motor | Refrigerator | $50–$150 | Moderate |
| Evaporator Fan Motor | Refrigerator | $40–$120 | Moderate |
| Start Relay and Overload | Refrigerator | $12–$45 | Easy |
| Water Inlet Valve | Refrigerator | $30–$95 | Moderate |
| Defrost Thermostat | Refrigerator | $15–$50 | Moderate |
| Defrost Heater | Refrigerator | $30–$95 | Advanced |
| Thermistor | Refrigerator | $10–$35 | Moderate |
| Ice Maker Assembly | Refrigerator | $80–$260 | Moderate |
| Main Control Board | Refrigerator | $90–$340 | Moderate |
| Water Filter | Ice Maker | $25–$70 | Easy |
| Water Inlet Valve | Ice Maker | $30–$100 | Moderate |
| Ice Maker Module | Ice Maker | $90–$280 | Moderate |
| Condenser Fan Motor | Ice Maker | $50–$160 | Moderate |
| Mould Thermostat | Ice Maker | $20–$70 | Moderate |
| Water Pump | Ice Maker | $40–$150 | Moderate |
| Cutter Grid | Ice Maker | $70–$240 | Advanced |
| Drain Pump | Ice Maker | $60–$210 | Moderate |
| Start Relay and Overload | Freezer | $12–$45 | Easy |
| Door Gasket | Freezer | $40–$140 | Easy |
| Temperature Control Thermostat | Freezer | $25–$90 | Moderate |
| Defrost Thermostat | Freezer | $15–$50 | Moderate |
| Defrost Timer | Freezer | $25–$80 | Moderate |
| Evaporator Fan Motor | Freezer | $40–$130 | Moderate |
| Defrost Heater | Freezer | $30–$100 | Advanced |
| Lid Hinge and Lock | Freezer | $12–$60 | Easy |
| Cooling Fan | Wine Cooler | $20–$70 | Easy |
| Thermoelectric Module | Wine Cooler | $30–$100 | Moderate |
| Door Gasket | Wine Cooler | $30–$110 | Easy |
| Temperature Control Board | Wine Cooler | $50–$200 | Moderate |
| Compressor Start Relay | Wine Cooler | $15–$55 | Easy |
| Door Hinge Set | Wine Cooler | $20–$80 | Moderate |
| Interior LED Strip | Wine Cooler | $15–$50 | Easy |
| Shelf or Rack | Wine Cooler | $25–$90 | Easy |
Prices are typical ranges for the category, not U-Line quotes. Expect OEM components on this tier to sit at or above the top of each range.
U-Line repair by state
Every state with a listed U-Line business. Each opens the full list for that state with ratings, licensing and phone numbers.
More ways to find a U-Line technician
Only 2 listed businesses name U-Line directly. These indexes cover the whole directory — most general technicians will take the job. Ask when you call.
By appliance
Refrigerator repair676Dryer repair674Washer repair673Oven & Range repair672Dishwasher repair664Freezer repair402Microwave repair209Ice Maker repair147Garbage Disposal repair110Wine Cooler repair56Range Hood repair24Trash Compactor repair14
By state
Alabama AL18Alaska AK9Arizona AZ21Arkansas AR11California CA53Colorado CO24Connecticut CT16Delaware DE9Florida FL44Georgia GA19Hawaii HI13Idaho ID18Illinois IL18Indiana IN20Iowa IA9Kansas KS15Kentucky KY14Louisiana LA17Maine ME8Maryland MD16Massachusetts MA15Michigan MI24Minnesota MN21Mississippi MS11Missouri MO16Montana MT10Nebraska NE15Nevada NV13New Hampshire NH9New Jersey NJ18New Mexico NM9New York NY20North Carolina NC25North Dakota ND8Ohio OH29Oklahoma OK14Oregon OR17Pennsylvania PA21Rhode Island RI8South Carolina SC15South Dakota SD9Tennessee TN22Texas TX58Utah UT12Vermont VT8Virginia VA22Washington WA19West Virginia WV10Wisconsin WI15Wyoming WY8
U-Line repair — common questions
Do I need a technician authorised by U-Line, or will any repair company do?
U-Line sits in the luxury tier, where authorised service is the practical route rather than a formality. Factory-authorised service is the practical route, not a formality. Authorised technicians get the service documentation, the diagnostic tooling and — decisively — the parts account. A generalist can often diagnose the fault and then be unable to buy the component. If you would rather use an independent, ask one question before you pay a diagnostic fee: can you obtain U-Line parts? A technician who cannot buy the component cannot finish the job however good the diagnosis is.
Are U-Line parts expensive, and where do they come from?
Parts move through brand distributors rather than general retailers, carry the highest prices in the trade, and usually need the full model and serial number to order, because running changes within a model are common. Budget for a parts wait. For U-Line specifically, parts are usually sourced through: Brand distributors. Whoever you use will need the full model and serial number from the data plate to order the right component.
Can I put a freestanding undercounter unit into a cabinet?
Not without consequences, and it is worth checking the model before you assume a fault. A built-in unit is designed to take air in and exhaust it at the front, so it can be enclosed. A freestanding unit relies on clearance around and behind it, and fitted tight into cabinetry it will run continuously, sit above its set point and shorten its own life — all while testing as mechanically sound. The manual and the model designation will tell you which yours is.
There is water under the cabinet. Where does that usually come from?
Start with the drainage path rather than the door seal. Undercounter refrigeration produces condensate and has to route it somewhere — a drain tube to an evaporation tray, or on ice machines a drain line out of the unit. Blockages, kinks, an airlock or a cracked tray all put water where it should not be. Look at where the water is actually appearing and tell the technician; front, back and under-cabinet each point at a different part of that path.
The ice machine is producing less than it did. Fault or maintenance?
Check maintenance first, because it is free and it is frequently the answer. Ice machines scale up, filters expire, and drains partially block — any of which reduces output without a component failing. Run the manufacturer's cleaning cycle, change the filter, and check the drain runs freely. If production is still down after all three, the visit is a real one, and mention what you have already done so the technician does not repeat it.
How do I find U-Line repair near me?
This page lists 2 listed businesses across 2 states whose profile names U-Line among the brands they service, ranked by rating and then review count. Every listing carries a direct phone number — there is no lead form and no referral fee. Compare two or three on rating, licensing and years in business, then call the one that explains the fault most clearly.
Which U-Line appliances can be repaired?
U-Line builds undercounter refrigeration — refrigerator and beverage drawers, wine cabinets, ice machines and outdoor-rated units. It does not build full-size or laundry appliances. Listed U-Line pros currently cover refrigerator, washer, dryer, dishwasher, oven & range, microwave and more. As a rule of thumb, repair is the better value when the quote comes in under half the replacement price and the machine still has a meaningful share of its expected life left.
What should I have ready before I call about my U-Line appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. Check whether your model is built-in or freestanding. A freestanding unit installed inside cabinetry cannot reject heat and will behave like a failing one. That is usually enough for a technician to quote accurately over the phone instead of quoting a range.
Is it worth repairing my U-Line appliance, or should I replace it?
Built-in and professional-grade equipment. Finding the right technician matters more here than anywhere else in the directory. The site's value estimator prices luxury machines at 2.2× a category's typical new price, then depreciates from there, which is the honest way to frame the decision: compare the quoted repair against what the machine is worth today, not against what it cost new. Ask for parts and labour as separate figures so you can see which one is driving the total.
Related listings and searches
Need U-Line repair?
Every business on ApplianceRepairListing is listed free and answers its own phone. Compare two or three, confirm licensing, check they can obtain U-Line parts, and book the one that explains the fault clearly.