Premier Appliance
26 yrs in businessSanta Fe, NM
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
New Mexico · 49th of 50 states
3 listed freezer repair businesses across 3 cities in New Mexico, ranked by customer rating — 33% of everything this directory holds for the state, and 49th of the 50 states with any. Compare licensing and review counts, then call directly. Free, and no commission.
Response time is the whole story on a freezer call, because the clock is running on the contents. Filter to your own city first and ask about same-day availability.
Sorted by rating, then review count. Every phone number is a direct line to the business.
Santa Fe, NM
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Alamogordo, NM
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Silver City, NM
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
That is 49th of the 50 states with any, against 14 in Florida. Freezer work is a narrower speciality than the everyday kitchen and laundry calls, so coverage is thin in most states. 6 other appliance businesses are listed in New Mexico, and general technicians will often take this work once they know the model. Have the model number ready when you call.
Counted from the 3 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
New Mexico holds 3 listed freezer repair businesses, out of 402 nationwide. That ranks 49th of the 50 states with any, level with Iowa and behind Florida on 14. They are 3 of the 9 businesses listed in New Mexico — 33% of the state directory.
Their ratings average 4.5, against 4.6 across all 402 listed nationwide, and 3 of the 3 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 65 reviews, the largest single tally being 40 on Premier Appliance in Santa Fe. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Premier Appliance in Santa Fe (40 reviews, 4.5), Chuck's Appliance Repair in Alamogordo (15 reviews, 4.5) and Armstrong Certified Appliance Repair LLC in Silver City (10 reviews, 4.5). By rating it is Premier Appliance at 4.5 on 40 reviews, Chuck's Appliance Repair at 4.5 on 15 reviews and Armstrong Certified Appliance Repair LLC at 4.5 on 10 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
All 3 state that they are licensed, and all state that they carry insurance. On top of that, 3 show a Better Business Bureau accreditation in the profiles. None advertises round-the-clock emergency cover, so call early in the day and ask directly. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
1 of the 3 publish a founding year: the longest-established has been trading since 2000, and the median across those that say is 26 years. Alamogordo holds the most at 1 — 33% of the group — level with Santa Fe, across 3 New Mexico cities with an index page. Between them they name 13 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | New Mexico |
|---|---|
| Listed prosof 402 nationwide for freezer repair | 3 |
| Rank among statesFlorida leads on 14 | 49th of 50 |
| Share of the New Mexico directory3 of 9 listed businesses | 33% |
| Average rating4.6 nationwide · 3 rated 4.5+ | 4.5 |
| Reviews on filemost on one profile: 40 | 65 |
| State licensing claimed3 also state insurance | 3 of 3 |
| Accreditation statedself-stated in the listing, verify before booking | 3 BBB |
| 24/7 emergencyask when you call | 0 of 3 |
| Longest trading sincemedian 26 years across 1 that publishes one | 2000 |
| Cities with an index pageAlamogordo leads on 1 | 3 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 13 |
Not counted above
These are real New Mexico companies whose records carry contact details but no list of what they repair. None of them states freezer repair, so none is counted in the 3 above, and none is listed here as servicing one. Asking takes one phone call, which beats starting the search again.
Details for these businesses come from OpenStreetMap under the Open Database License © OpenStreetMap contributors. We hold no rating, licence or insurance details for themeither — confirm before hiring.
Counts are freezer repair businesses based in that city. Alamogordo holds 33% of the state's total.
Every place the 3 listed businesses name in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Alamogordo · Bayard · Cloudcroft · Deming · Eldorado · Espanola · Holloman AFB · Los Alamos · Santa Fe · Silver City · Tesuque · Truth or Consequences · Tularosa
The 5 most common freezer faults, and whether each is homeowner work or a job for a licensed technician.
Not holding temperature but still running
Homeowner fixCondenser coils packed with dust, a failed door gasket, or a thermostat that has drifted out of calibration.
Step-by-step: Freezer Not Freezing→Heavy frost build-up on the walls
TechnicianOn a frost-free model, a failed defrost heater or thermostat. On a manual-defrost chest freezer, a door seal letting humid air in.
Step-by-step: Freezer Frost Buildup→Runs constantly and never cycles off
TechnicianA low refrigerant charge, a dirty condenser, or a compressor losing efficiency. Long run times are the first warning of all three.
Warm spots in an upright freezer while other shelves are fine
TechnicianThe evaporator fan has stopped circulating air, or the vents are blocked by packed contents.
Step-by-step: Freezer Not Freezing→Lid or door will not seal and frost forms around the opening
Homeowner fixA compressed or hardened gasket, or a lid that has warped. Gaskets are inexpensive and homeowner-replaceable on most chest freezers.
8 published freezer guides. A diagnostic fee is $50–$120 before any work starts, so half an hour with a flashlight is worth spending.
Ask the technician to walk you through these while they are on site — every one of them prevents a fault in the list above.
Vacuum the condenser coils
Every 6 monthsPrevents: Long run times, high energy use, and premature compressor wear.
Manually defrost when frost passes 1/4 in.
Annually, or as neededPrevents: Lost capacity and a compressor working against an insulating ice layer.
Check the lid or door gasket seals along its whole length
Twice a yearPrevents: The humid-air ingress behind most frost build-up.
Counts are New Mexico businesses servicing that appliance, out of the 9 listed statewide. A dash opens the nationwide page instead.
Every state with a listed freezer specialist, most first. New Mexico sits 49th of 50 on 3.
National ranges for parts and labor together, before the $50–$120 diagnostic. Labor tracks local wages and drive time, so metro New Mexico sits toward the top of each range and rural calls toward the bottom, while the part costs about the same anywhere. Nothing here is a quote.
| Repair | Parts + labor |
|---|---|
| Condenser clean and thermostat calibrationResolves a large share of not-cold-enough calls. | $80–$150 |
| Door or lid gasketChest freezer gaskets are often a homeowner job. | $120–$280 |
| Thermostat or cold controlCommon on older manual-defrost units. | $150–$300 |
| Evaporator fan motor (upright)The cause of warm shelves with a working compressor. | $180–$350 |
| Defrost heater or defrost thermostatFrost-free models only. | $200–$400 |
| Compressor start relayCheap part; confirm the compressor itself is sound. | $150–$300 |
12–16 years, and chest freezers regularly exceed that. They have the fewest moving parts of any appliance in the house — no fan, no defrost system, no icemaker. When replacing beats repairing covers the 4 cases where the maths turns, in full.
Blue Book
A quote above $300 on a freezer past 10 years old is usually better spent on a replacement.
Estimate my freezer’s valuePrice the part firstCompare 3 listed businesses on rating, licensing and brands serviced — 3 state a license and 3 sit at 4.5 or better — then call the number on the listing. No forms, no lead fees.