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Samsung · New Mexico · Mid-rangetier · 49th of 50 states

Samsung repair in New Mexico

6 of the 9 businesses listed in New Mexico — 67% — name Samsung among the brands serviced, across 4 cities with an index page. That is 49th of the 50 states with any, out of 651 nationwide. Ranked by rating, then review count.

Samsung sits in the mid-range tier, so any qualified New Mexico technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.

Samsung pros
6
State rank
49th
Cities
4
Average rating
4.5
Licensed
6
24/7 emergency
0
Reviews
282

Samsung repair pros in New Mexico

Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.

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What the listings say about Samsung repair in New Mexico

Counted from the 6 profiles above, not from a survey. Everything a business states about itself is reported as a claim.

New Mexico holds 6 listed Samsung businesses, out of 651 nationwide. That ranks 49th of the 50 states with any, behind Rhode Island on 7 and Texas on 27. They are 6 of the 9 businesses listed in New Mexico — 67% of the state directory.

Their ratings average 4.5, against 4.6 across all 651 listed nationwide, and 6 of the 6 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 282 reviews, the largest single tally being 167 on Ortega's Appliance Service in Albuquerque. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.

By review volume the group is led by Ortega's Appliance Service in Albuquerque (167 reviews, 4.6), Premier Appliance in Santa Fe (40 reviews, 4.5) and Alliance Appliance in Albuquerque (30 reviews, 4.5). By rating it is Ortega's Appliance Service at 4.6 on 167 reviews, Premier Appliance at 4.5 on 40 reviews and Alliance Appliance at 4.5 on 30 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.

All 6 state that they are licensed, and all state that they carry insurance. On top of that, 6 show a Better Business Bureau accreditation in the profiles. None advertises round-the-clock emergency cover, so call early in the day and ask directly. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.

2 of the 6 publish a founding year: the longest-established has been trading since 1993, and the median across those that say is 30 years. Albuquerque holds the most at 3 — 50% of the group — followed by Alamogordo on 1, across 4 New Mexico cities with an index page. Between them they name 20 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.

Samsung repair in New Mexico — figures counted from the listed businesses.
MeasureNew Mexico
Listed prosof 651 nationwide for Samsung6
Rank among statesTexas leads on 2749th of 50
Share of the New Mexico directory6 of 9 listed businesses67%
Average rating4.6 nationwide · 6 rated 4.5+4.5
Reviews on filemost on one profile: 167282
State licensing claimed6 also state insurance6 of 6
Accreditation statedself-stated in the listing, verify before booking6 BBB
24/7 emergencyask when you call0 of 6
Longest trading sincemedian 30 years across 2 that publish one1993
Cities with an index pageAlbuquerque leads on 34
Towns named in service areasclaimed coverage, not a guarantee — confirm your address20

Booking Samsung service in New Mexico

The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.

These are heavily electronic machines and they are built to tell you what is wrong. A code on the display narrows the fault to an assembly before anybody arrives, which makes it the most valuable thing you can have ready when you call — more valuable than any description of the noise. The second useful distinction is between module work and sealed-system work. An ice-maker assembly on a French-door refrigerator is replaced as a unit and does not involve refrigerant at all, so it should not be quoted as though it does. Anything touching the compressor, the condenser or the charge is a different job requiring EPA 608 certification, and it is entirely fair to ask which one you are being quoted.

Price tier
Mid-range · 1× typical new price
Parts usually come from
General parts retailers
Brand-authorised technician
Not usually required
Stated a factory credential here
0 of 6
Names Samsung in a certification
0 of 6
Licensed in New Mexico
6 of 6
  • Note the error code before you power the machine off. Cycling it clears the code and you lose the most useful clue you had.
  • An ice-maker complaint on a French-door refrigerator is a module and seal question rather than a cooling-system one. Say ice maker only, cooling is fine if that is the case.
  • Sealed-system refrigeration work requires an EPA 608 certified technician; module swaps do not. Ask which the quote covers.
  • On a front-load washer, a machine that will not start its spin is often a drain restriction or a door-lock fault rather than a motor.
  • Give the model number alongside the code — the same characters can mean different things on different platforms.
  • There is no brand authorisation requirement here, so you are choosing on licensing, rating and clarity.

The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. Compare parts suppliers before you agree to an OEM-only quote.

What a Samsung repair is worth paying

Category prices lifted to the mid-range tier at 1×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not New Mexico quotes.

Samsung categories covered in New Mexico, with tier-adjusted replacement prices.
CategoryPros hereNew at this tierRepair-or-replace line
Refrigeratortypical repair $200–$400 · lasts 14 yrs6$1,200$600
Washertypical repair $150–$350 · lasts 11 yrs6$800$400
Dryertypical repair $100–$350 · lasts 12 yrs6$750$375
Dishwashertypical repair $150–$300 · lasts 10 yrs6$700$350
Oven & Rangetypical repair $100–$500 · lasts 14 yrs6$1,000$500
Microwavetypical repair $50–$200 · lasts 9 yrs3$250$125
Freezertypical repair $150–$400 · lasts 15 yrs3$600$300

The same 6 businesses also cover ice maker (1), which Samsung does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out.

Price my Samsung appliance

Samsung repair by city in New Mexico

Counts are listed businesses servicing Samsung in that city. Albuquerque holds 50% of the state's total.

Albuquerque3Alamogordo1Santa Fe1Silver City1

Where these Samsung pros say they work

Every place the 6 listed businesses name in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.

Albuquerque · Rio Rancho · Bernalillo · Corrales · Los Lunas · Santa Fe · Alamogordo · Bayard · Cedar Crest · Cloudcroft · Deming · Eldorado · Espanola · Holloman AFB · Los Alamos · Silver City · Tesuque · Tijeras · Truth or Consequences · Tularosa

Check these before you book

6 of the 77 guides covering categories Samsung builds. Faults that often resolve without a call-out — and a call-out to a mid-range-tier machine is the expensive kind.

All guides →
Refrigerator Not CoolingModerate · 45–90 minutesFreezer Frost BuildupModerate · 45–90 minutes plus a 24-hour defrostWasher Won't DrainModerate · 45–90 minutesDryer Not HeatingModerate · 45–120 minutesDishwasher Not CleaningEasy · 30–60 minutesOven Not Heating EvenlyModerate · 45–90 minutes plus preheat time

Other brands serviced in New Mexico

Counts are New Mexico businesses naming that brand, out of the 9 listed statewide. Brands the corpus spells differently from ours appear without a link.

Frigidaire7GE7LG7Maytag7Whirlpool7KitchenAid5Amana1Hotpoint1Roper1Sub-Zero1Viking1

Samsung repair in other states

Every state with a listed Samsung pro, most first. New Mexico sits 49th of 50 on 6.

Texas27Florida26Tennessee20North Carolina19Michigan18Ohio18Colorado17New Jersey17Indiana16Minnesota16California15Georgia15Louisiana15Pennsylvania15Virginia15Alabama14Arizona14Connecticut14Idaho14Kansas14Kentucky14Nebraska14New York14Washington14Illinois13Maryland13Massachusetts13Missouri13Oklahoma13South Carolina13Oregon12Mississippi11Nevada11Utah11Hawaii10Montana10Wisconsin10Alaska9Arkansas9Iowa9South Dakota9West Virginia9Delaware8New Hampshire8North Dakota8Wyoming8Maine7Rhode Island7Vermont6

Samsung repair in New Mexico — common questions

How many Samsung repair pros are listed in New Mexico?
6 businesses listed in New Mexico name Samsung among the brands they service — 67% of the 9 businesses the directory holds for the state, and 49th of the 50 states with any, out of 651 such businesses nationwide. Albuquerque holds the most at 3.
Do I need Samsung-authorised service in New Mexico, or will any repair company do?
Samsung sits in the mid-range tier, so any qualified New Mexico technician can take the job and you are choosing on rating, licensing and how clearly the fault is explained. None of the 6 listed here states a factory-authorised credential in its profile. While the appliance is inside its warranty period, check the manufacturer's terms before booking anyone — using an unauthorised technician can affect a claim.
Which Samsung appliances do New Mexico pros repair?
Samsung sells refrigeration, freezers, laundry, dishwashers, cooking and microwaves in the US. The 6 listed in New Mexico between them cover refrigerator, washer, dryer, dishwasher, oven & range, microwave, freezer. At the mid-range tier a comparable new refrigerator averages $1,200, which puts the repair-or-replace line near $600.
Are Samsung parts expensive in New Mexico, and where do they come from?
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. For Samsung specifically, parts are usually sourced through general parts retailers. Parts prices do not vary much by state — labor does, because it tracks local wages and drive time — so the 6 businesses listed here are competing mainly on the labor half of the quote and on how quickly they can get the component. Whoever you use will need the full model and serial number from the data plate to order the right part.
How do New Mexico Samsung pros rate?
Their ratings average 4.5, against 4.6 across all 651 listed Samsung pros nationwide, and 6 of the 6 sit at 4.5 or better. The largest single review tally is 167 on Ortega's Appliance Service in Albuquerque, out of 282 across the group. All 6 state that they are licensed, and 6 show a BBB accreditation — self-stated, so verify before booking.
Which Samsung pros are rated highest in New Mexico?
Ortega's Appliance Service in Albuquerque at 4.6 on 167 reviews, Premier Appliance in Santa Fe at 4.5 on 40 reviews, Alliance Appliance in Albuquerque at 4.5 on 30 reviews. For Samsung the rating is only half the question — ask what the technician has actually opened on this platform before.
Which other brands do these New Mexico businesses service?
The same 6 businesses also name Frigidaire (6), GE (6), LG (6), Maytag (6), Whirlpool (6), KitchenAid (5). That matters when a single visit can cover two machines — a technician already at the door for a Samsung fault will usually look at another appliance for a fraction of a second call-out fee.
Is it worth repairing my Samsung appliance?
The volume tier. These are the machines most technicians see most days, which is the single biggest advantage they have. The site's value estimator prices mid-range-tier machines at 1× a category's typical new price and depreciates from there, which is the honest way to frame it: compare the quote against what the machine is worth today, not against what it cost new. On that basis a Samsung refrigerator carries a repair-or-replace line near $600 once it is past 9 years old, and a washer near $400 past 7 years. Ask for parts and labor as separate figures so you can see which is driving the total.
What should I have ready before calling about my Samsung appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. Note the error code before you power the machine off. Cycling it clears the code and you lose the most useful clue you had. None of the 6 listed in New Mexico advertises 24/7 callout, so call early in the day if it cannot wait.

Need Samsung repair in New Mexico?

Compare 6 listed businesses on rating, licensing and years in business — 6 state a license and 6 sit at 4.5 or better — then call directly.

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