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Samsung · Massachusetts · Mid-rangetier · 27th of 50 states

Samsung repair in Massachusetts

13 of the 15 businesses listed in Massachusetts — 87% — name Samsung among the brands serviced, across 9 cities with an index page. That is 27th of the 50 states with any, out of 651 nationwide. Ranked by rating, then review count.

Samsung sits in the mid-range tier, so any qualified Massachusetts technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.

Samsung pros
13
State rank
27th
Cities
9
Average rating
4.6
Licensed
13
24/7 emergency
0
Reviews
1,189

Samsung repair pros in Massachusetts

Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.

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What the listings say about Samsung repair in Massachusetts

Counted from the 13 profiles above, not from a survey. Everything a business states about itself is reported as a claim.

Massachusetts holds 13 listed Samsung businesses, out of 651 nationwide. That ranks 27th of the 50 states with any, level with Maryland and behind Texas on 27. They are 13 of the 15 businesses listed in Massachusetts — 87% of the state directory.

Their ratings average 4.6, level with the 4.6 average across all 651 listed nationwide, and 12 of the 13 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 1,189 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.

By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), New England Appliance Service in Boston (178 reviews, 4.9) and DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6). By rating it is New England Appliance Service at 4.9 on 178 reviews, Edgeworth Appliance at 4.8 on 89 reviews and Boston Appliance Repair at 4.7 on 289 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.

All 13 state that they are licensed, and all state that they carry insurance. On top of that, 6 show a Better Business Bureau accreditation, 1 states a factory-authorised or factory-trained credential and 1 publishes a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.

5 of the 13 publish a founding year: the longest-established has been trading since 2003, and the median across those that say is 15 years. Boston holds the most at 5 — 38% of the group — followed by Brockton on 1, across 9 Massachusetts cities with an index page. Between them they name 48 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.

Samsung repair in Massachusetts — figures counted from the listed businesses.
MeasureMassachusetts
Listed prosof 651 nationwide for Samsung13
Rank among statesTexas leads on 2727th of 50
Share of the Massachusetts directory13 of 15 listed businesses87%
Average rating4.6 nationwide · 12 rated 4.5+4.6
Reviews on filemost on one profile: 2891,189
State licensing claimed13 also state insurance13 of 13
Accreditation statedself-stated in the listing, verify before booking6 BBB · 1 factory
24/7 emergency2 advertise same-day0 of 13
Longest trading sincemedian 15 years across 5 that publish one2003
Cities with an index pageBoston leads on 59
Towns named in service areasclaimed coverage, not a guarantee — confirm your address48

Booking Samsung service in Massachusetts

The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.

These are heavily electronic machines and they are built to tell you what is wrong. A code on the display narrows the fault to an assembly before anybody arrives, which makes it the most valuable thing you can have ready when you call — more valuable than any description of the noise. The second useful distinction is between module work and sealed-system work. An ice-maker assembly on a French-door refrigerator is replaced as a unit and does not involve refrigerant at all, so it should not be quoted as though it does. Anything touching the compressor, the condenser or the charge is a different job requiring EPA 608 certification, and it is entirely fair to ask which one you are being quoted.

Price tier
Mid-range · 1× typical new price
Parts usually come from
General parts retailers
Brand-authorised technician
Not usually required
Stated a factory credential here
1 of 13
Names Samsung in a certification
0 of 13
Licensed in Massachusetts
13 of 13
  • Note the error code before you power the machine off. Cycling it clears the code and you lose the most useful clue you had.
  • An ice-maker complaint on a French-door refrigerator is a module and seal question rather than a cooling-system one. Say ice maker only, cooling is fine if that is the case.
  • Sealed-system refrigeration work requires an EPA 608 certified technician; module swaps do not. Ask which the quote covers.
  • On a front-load washer, a machine that will not start its spin is often a drain restriction or a door-lock fault rather than a motor.
  • Give the model number alongside the code — the same characters can mean different things on different platforms.
  • There is no brand authorisation requirement here, so you are choosing on licensing, rating and clarity.

The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. Compare parts suppliers before you agree to an OEM-only quote.

What a Samsung repair is worth paying

Category prices lifted to the mid-range tier at 1×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Massachusetts quotes.

Samsung categories covered in Massachusetts, with tier-adjusted replacement prices.
CategoryPros hereNew at this tierRepair-or-replace line
Refrigeratortypical repair $200–$400 · lasts 14 yrs13$1,200$600
Washertypical repair $150–$350 · lasts 11 yrs13$800$400
Dryertypical repair $100–$350 · lasts 12 yrs13$750$375
Dishwashertypical repair $150–$300 · lasts 10 yrs13$700$350
Oven & Rangetypical repair $100–$500 · lasts 14 yrs12$1,000$500
Microwavetypical repair $50–$200 · lasts 9 yrs2$250$125
Freezertypical repair $150–$400 · lasts 15 yrs7$600$300

The same 13 businesses also cover garbage disposal (2), ice maker (2), wine cooler (1), range hood (1), which Samsung does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out. 1 of them also list appliance installation.

Price my Samsung appliance

Samsung repair by city in Massachusetts

Counts are listed businesses servicing Samsung in that city. Boston holds 38% of the state's total.

Boston5Brockton1Medford1Newton1Revere1Springfield1Stoneham1Wellesley1Worcester1

Where these Samsung pros say they work

The 26 named most often across the 48 towns and neighborhoods these 13 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.

Boston · Cambridge · Brookline · Everett · Jamaica Plain · Malden · Medford · Needham · Newton · Revere · Somerville · Wellesley · Abington · Agawam · Allston · Arlington · Auburn · Back Bay · Beacon Hill · Brighton · Brockton · Chelsea · Chicopee · Dorchester · Dover · Grafton

Check these before you book

6 of the 77 guides covering categories Samsung builds. Faults that often resolve without a call-out — and a call-out to a mid-range-tier machine is the expensive kind.

All guides →
Refrigerator Not CoolingModerate · 45–90 minutesFreezer Frost BuildupModerate · 45–90 minutes plus a 24-hour defrostWasher Won't DrainModerate · 45–90 minutesDryer Not HeatingModerate · 45–120 minutesDishwasher Not CleaningEasy · 30–60 minutesOven Not Heating EvenlyModerate · 45–90 minutes plus preheat time

Other brands serviced in Massachusetts

Counts are Massachusetts businesses naming that brand, out of the 15 listed statewide. Brands the corpus spells differently from ours appear without a link.

LG14GE13Maytag13Whirlpool13Frigidaire12KitchenAid12Bosch10Kenmore3Sub-Zero3Amana2Fisher & Paykel2Dacor1Electrolux1GE Monogram1Miele1Speed Queen1Thermador1Viking1Wolf1

Samsung repair in other states

Every state with a listed Samsung pro, most first. Massachusetts sits 27th of 50 on 13.

Texas27Florida26Tennessee20North Carolina19Michigan18Ohio18Colorado17New Jersey17Indiana16Minnesota16California15Georgia15Louisiana15Pennsylvania15Virginia15Alabama14Arizona14Connecticut14Idaho14Kansas14Kentucky14Nebraska14New York14Washington14Illinois13Maryland13Missouri13Oklahoma13South Carolina13Oregon12Mississippi11Nevada11Utah11Hawaii10Montana10Wisconsin10Alaska9Arkansas9Iowa9South Dakota9West Virginia9Delaware8New Hampshire8North Dakota8Wyoming8Maine7Rhode Island7New Mexico6Vermont6

Samsung repair in Massachusetts — common questions

How many Samsung repair pros are listed in Massachusetts?
13 businesses listed in Massachusetts name Samsung among the brands they service — 87% of the 15 businesses the directory holds for the state, and 27th of the 50 states with any, out of 651 such businesses nationwide. Boston holds the most at 5.
Do I need Samsung-authorised service in Massachusetts, or will any repair company do?
Samsung sits in the mid-range tier, so any qualified Massachusetts technician can take the job and you are choosing on rating, licensing and how clearly the fault is explained. 1 of the 13 listed here states a factory-authorised or factory-trained credential, though not one naming Samsung specifically. While the appliance is inside its warranty period, check the manufacturer's terms before booking anyone — using an unauthorised technician can affect a claim.
Which Samsung appliances do Massachusetts pros repair?
Samsung sells refrigeration, freezers, laundry, dishwashers, cooking and microwaves in the US. The 13 listed in Massachusetts between them cover refrigerator, washer, dryer, dishwasher, oven & range, microwave, freezer. At the mid-range tier a comparable new refrigerator averages $1,200, which puts the repair-or-replace line near $600.
Are Samsung parts expensive in Massachusetts, and where do they come from?
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. For Samsung specifically, parts are usually sourced through general parts retailers. Parts prices do not vary much by state — labor does, because it tracks local wages and drive time — so the 13 businesses listed here are competing mainly on the labor half of the quote and on how quickly they can get the component. Whoever you use will need the full model and serial number from the data plate to order the right part.
How do Massachusetts Samsung pros rate?
Their ratings average 4.6, against 4.6 across all 651 listed Samsung pros nationwide, and 12 of the 13 sit at 4.5 or better. The largest single review tally is 289 on Boston Appliance Repair in Boston, out of 1,189 across the group. All 13 state that they are licensed, and 6 show a BBB accreditation — self-stated, so verify before booking.
Which Samsung pros are rated highest in Massachusetts?
New England Appliance Service in Boston at 4.9 on 178 reviews, Edgeworth Appliance in Malden at 4.8 on 89 reviews, Boston Appliance Repair in Boston at 4.7 on 289 reviews. By volume rather than average the leader is Boston Appliance Repair in Boston, on 289 reviews at 4.7. For Samsung the rating is only half the question — ask what the technician has actually opened on this platform before.
Which other brands do these Massachusetts businesses service?
The same 13 businesses also name LG (13), Frigidaire (12), GE (12), Maytag (12), Whirlpool (12), KitchenAid (11). That matters when a single visit can cover two machines — a technician already at the door for a Samsung fault will usually look at another appliance for a fraction of a second call-out fee.
Is it worth repairing my Samsung appliance?
The volume tier. These are the machines most technicians see most days, which is the single biggest advantage they have. The site's value estimator prices mid-range-tier machines at 1× a category's typical new price and depreciates from there, which is the honest way to frame it: compare the quote against what the machine is worth today, not against what it cost new. On that basis a Samsung refrigerator carries a repair-or-replace line near $600 once it is past 9 years old, and a washer near $400 past 7 years. Ask for parts and labor as separate figures so you can see which is driving the total.
What should I have ready before calling about my Samsung appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. Note the error code before you power the machine off. Cycling it clears the code and you lose the most useful clue you had. None of the 13 listed in Massachusetts advertises 24/7 callout, so call early in the day if it cannot wait.

Need Samsung repair in Massachusetts?

Compare 13 listed businesses on rating, licensing and years in business — 13 state a license and 12 sit at 4.5 or better — then call directly.

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