New England Appliance Service
23 yrs in businessBoston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Bosch · Massachusetts · Premiumtier · 7th of 46 states
10 of the 15 businesses listed in Massachusetts — 67% — name Bosch among the brands serviced, across 7 cities with an index page. That is 7th of the 46 states with any, out of 295 nationwide. Ranked by rating, then review count.
Bosch sits in the premium tier, so any qualified Massachusetts technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.
Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Jamaica Plain, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Worcester, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Worcester, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Wellesley, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Medford, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Newton, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Stoneham, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Springfield, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Counted from the 10 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Massachusetts holds 10 listed Bosch businesses, out of 295 nationwide. That ranks 7th of the 46 states with any, level with Colorado and behind Texas on 18. They are 10 of the 15 businesses listed in Massachusetts — 67% of the state directory.
Their ratings average 4.6, level with the 4.6 average across all 295 listed nationwide, and 9 of the 10 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 967 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), New England Appliance Service in Boston (178 reviews, 4.9) and DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6). By rating it is New England Appliance Service at 4.9 on 178 reviews, Boston Appliance Repair at 4.7 on 289 reviews and DMC Appliance Repair at 4.6 on 169 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
All 10 state that they are licensed, and all state that they carry insurance. On top of that, 5 show a Better Business Bureau accreditation, 1 states a factory-authorised or factory-trained credential and 1 publishes a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
5 of the 10 publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 18 years. Boston holds the most at 3 — 30% of the group — followed by Worcester on 2, across 7 Massachusetts cities with an index page. Between them they name 35 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Massachusetts |
|---|---|
| Listed prosof 295 nationwide for Bosch | 10 |
| Rank among statesTexas leads on 18 | 7th of 46 |
| Share of the Massachusetts directory10 of 15 listed businesses | 67% |
| Average rating4.6 nationwide · 9 rated 4.5+ | 4.6 |
| Reviews on filemost on one profile: 289 | 967 |
| State licensing claimed10 also state insurance | 10 of 10 |
| Accreditation statedself-stated in the listing, verify before booking | 5 BBB · 1 factory |
| 24/7 emergency2 advertise same-day | 0 of 10 |
| Longest trading sincemedian 18 years across 5 that publish one | 2002 |
| Cities with an index pageBoston leads on 3 | 7 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 35 |
The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.
Start a Bosch dishwasher call by ruling out the two behaviours that are designed in rather than broken. These machines dry by condensation against a stainless tub instead of with an exposed heating element, so plastics come out damp and there is no glowing element to fail. They are also engineered to a low sound target, so a cycle you can barely hear is not a cycle that has stopped. What is left after those is ordinary and fixable — drainage, the inlet valve, the door latch and its switch. Parts run at premium-tier prices but through normal channels rather than a restricted account, and the machine displays a fault code that a technician can look up before the visit. Read it out when you call.
OEM parts cost noticeably more and the aftermarket is thinner, so expect an order-and-return visit on anything past the common failures. Because the machine is worth more, a part that would total a budget unit is often still the right call here. Compare parts suppliers before you agree to an OEM-only quote.
Category prices lifted to the premium tier at 1.5×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Massachusetts quotes.
| Category | Pros here | New at this tier | Repair-or-replace line |
|---|---|---|---|
| Refrigeratortypical repair $200–$400 · lasts 14 yrs | 10 | $1,800 | $900 |
| Washertypical repair $150–$350 · lasts 11 yrs | 10 | $1,200 | $600 |
| Dryertypical repair $100–$350 · lasts 12 yrs | 10 | $1,125 | $563 |
| Dishwashertypical repair $150–$300 · lasts 10 yrs | 10 | $1,050 | $525 |
| Oven & Rangetypical repair $100–$500 · lasts 14 yrs | 9 | $1,500 | $750 |
| Microwavetypical repair $50–$200 · lasts 9 yrs | 2 | $375 | $188 |
| Freezertypical repair $150–$400 · lasts 15 yrs | 5 | $900 | $450 |
| Range Hoodtypical repair $100–$400 · lasts 14 yrs | 1 | $525 | $263 |
The same 10 businesses also cover garbage disposal (1), ice maker (2), wine cooler (1), which Bosch does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out. 2 of them also list appliance installation.
Price my Bosch applianceCounts are listed businesses servicing Bosch in that city. Boston holds 30% of the state's total.
The 26 named most often across the 35 towns and neighborhoods these 10 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Boston · Cambridge · Brookline · Auburn · Holden · Needham · Newton · Shrewsbury · Somerville · Wellesley · Worcester · Agawam · Arlington · Back Bay · Beacon Hill · Brighton · Chicopee · Dover · Everett · Grafton · Holyoke · Jamaica Plain · Malden · Medford · Melrose · Millbury
6 of the 84 guides covering categories Bosch builds. Faults that often resolve without a call-out — and a call-out to a premium-tier machine is the expensive kind.
Counts are Massachusetts businesses naming that brand, out of the 15 listed statewide. Brands the corpus spells differently from ours appear without a link.
Every state with a listed Bosch pro, most first. Massachusetts sits 7th of 46 on 10.
Compare 10 listed businesses on rating, licensing and years in business — 10 state a license and 9 sit at 4.5 or better — then call directly.