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KitchenAid · Massachusetts · Premiumtier · 28th of 50 states

KitchenAid repair in Massachusetts

12 of the 15 businesses listed in Massachusetts — 80% — name KitchenAid among the brands serviced, across 9 cities with an index page. That is 28th of the 50 states with any, out of 601 nationwide. Ranked by rating, then review count.

KitchenAid sits in the premium tier, so any qualified Massachusetts technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.

KitchenAid pros
12
State rank
28th
Cities
9
Average rating
4.6
Licensed
12
24/7 emergency
0
Reviews
908

KitchenAid repair pros in Massachusetts

Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.

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What the listings say about KitchenAid repair in Massachusetts

Counted from the 12 profiles above, not from a survey. Everything a business states about itself is reported as a claim.

Massachusetts holds 12 listed KitchenAid businesses, out of 601 nationwide. That ranks 28th of the 50 states with any, level with Maryland and behind Florida on 26. They are 12 of the 15 businesses listed in Massachusetts — 80% of the state directory.

Their ratings average 4.6, level with the 4.6 average across all 601 listed nationwide, and 11 of the 12 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 908 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.

By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6) and Worcester Appliance Repair in Worcester (112 reviews, 4.6). By rating it is Edgeworth Appliance at 4.8 on 89 reviews, Boston Appliance Repair at 4.7 on 289 reviews and DMC Appliance Repair at 4.6 on 169 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.

All 12 state that they are licensed, and all state that they carry insurance. On top of that, 7 show a Better Business Bureau accreditation and 1 publishes a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.

4 of the 12 publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 17 years. Boston holds the most at 3 — 25% of the group — followed by Worcester on 2, across 9 Massachusetts cities with an index page. Between them they name 43 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.

KitchenAid repair in Massachusetts — figures counted from the listed businesses.
MeasureMassachusetts
Listed prosof 601 nationwide for KitchenAid12
Rank among statesFlorida leads on 2628th of 50
Share of the Massachusetts directory12 of 15 listed businesses80%
Average rating4.6 nationwide · 11 rated 4.5+4.6
Reviews on filemost on one profile: 289908
State licensing claimed12 also state insurance12 of 12
Accreditation statedself-stated in the listing, verify before booking7 BBB
24/7 emergency2 advertise same-day0 of 12
Longest trading sincemedian 17 years across 4 that publish one2002
Cities with an index pageBoston leads on 39
Towns named in service areasclaimed coverage, not a guarantee — confirm your address43

Booking KitchenAid service in Massachusetts

The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.

KitchenAid is premium equipment sold through ordinary channels, which is a comfortable combination: components are obtainable without a restricted account, but they are OEM-priced and the aftermarket behind them is thinner than on a volume brand. Any competent independent can take the work. Where the brand asks for something specific is the undercounter ice machine, which is not a refrigerator with a tray in it — it has a water circuit, a drain, a harvest cycle and a cleaning regime of its own, and a technician who services refrigerators has not necessarily serviced one. Say which appliance it is when you book, and read the quote line by line rather than as a single number.

Price tier
Premium · 1.5× typical new price
Parts usually come from
Retailers and brand distributors
Brand-authorised technician
Not usually required
Stated a factory credential here
0 of 12
Names KitchenAid in a certification
0 of 12
Licensed in Massachusetts
12 of 12
  • An undercounter ice machine is a distinct discipline from a refrigerator. Say so when you book — the water circuit, the drain and the harvest cycle are what the visit is really about.
  • Ice machines need periodic cleaning and descaling. Cloudy, small or slow ice is often an overdue clean rather than a failing component.
  • Get the part number and price quoted on their own. At this tier the repair is usually worth doing, but only with that figure visible.
  • Built-in and panel-ready refrigeration is fitted to cabinetry — ask whether removal and refit are inside the labour.
  • Sealed-system refrigeration work needs an EPA 608 certified technician; a dishwasher pump or an ice-maker module does not.
  • No brand authorisation is required for this line, so choose on demonstrated experience with the specific appliance rather than on a certificate.

OEM parts cost noticeably more and the aftermarket is thinner, so expect an order-and-return visit on anything past the common failures. Because the machine is worth more, a part that would total a budget unit is often still the right call here. Compare parts suppliers before you agree to an OEM-only quote.

What a KitchenAid repair is worth paying

Category prices lifted to the premium tier at 1.5×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Massachusetts quotes.

KitchenAid categories covered in Massachusetts, with tier-adjusted replacement prices.
CategoryPros hereNew at this tierRepair-or-replace line
Refrigeratortypical repair $200–$400 · lasts 14 yrs12$1,800$900
Dishwashertypical repair $150–$300 · lasts 10 yrs12$1,050$525
Oven & Rangetypical repair $100–$500 · lasts 14 yrs11$1,500$750
Microwavetypical repair $50–$200 · lasts 9 yrs2$375$188
Ice Makertypical repair $150–$400 · lasts 8 yrs1$600$300
Freezertypical repair $150–$400 · lasts 15 yrs7$900$450

The same 12 businesses also cover washer (12), dryer (12), garbage disposal (1), which KitchenAid does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out. 2 of them also list appliance installation.

Price my KitchenAid appliance

KitchenAid repair by city in Massachusetts

Counts are listed businesses servicing KitchenAid in that city. Boston holds 25% of the state's total.

Boston3Worcester2Brockton1Medford1Newton1Revere1Springfield1Stoneham1Wellesley1

Where these KitchenAid pros say they work

The 26 named most often across the 43 towns and neighborhoods these 12 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.

Boston · Brookline · Cambridge · Auburn · Everett · Holden · Malden · Medford · Newton · Revere · Shrewsbury · Somerville · Worcester · Abington · Agawam · Arlington · Brighton · Brockton · Chelsea · Chicopee · Dover · Grafton · Hanson · Holyoke · Jamaica Plain · Lynn

Check these before you book

6 of the 77 guides covering categories KitchenAid builds. Faults that often resolve without a call-out — and a call-out to a premium-tier machine is the expensive kind.

All guides →
Dishwasher Not CleaningEasy · 30–60 minutesRefrigerator Not CoolingModerate · 45–90 minutesFreezer Frost BuildupModerate · 45–90 minutes plus a 24-hour defrostOven Not Heating EvenlyModerate · 45–90 minutes plus preheat timeMicrowave Runs But Doesn't HeatAdvanced · 15–30 minutes for safe checksRange Hood Fan Weak or Not VentingEasy · 45–120 minutes

Other brands serviced in Massachusetts

Counts are Massachusetts businesses naming that brand, out of the 15 listed statewide. Brands the corpus spells differently from ours appear without a link.

LG14GE13Maytag13Samsung13Whirlpool13Frigidaire12Bosch10Kenmore3Sub-Zero3Amana2Fisher & Paykel2Dacor1Electrolux1GE Monogram1Miele1Speed Queen1Thermador1Viking1Wolf1

KitchenAid repair in other states

Every state with a listed KitchenAid pro, most first. Massachusetts sits 28th of 50 on 12.

Florida26Texas26North Carolina19Ohio18Michigan17Minnesota16California15Colorado15Idaho15Indiana15Louisiana15New Jersey15Pennsylvania15Tennessee15Virginia15Alabama14Arizona14Georgia14Illinois14Kansas14Missouri14Nebraska14New York14Washington14Connecticut12Kentucky12Maryland12Oklahoma12Oregon11Hawaii10South Carolina10Wisconsin10Utah9Iowa8Montana8South Dakota8Alaska7Arkansas7Maine7Nevada7New Hampshire7North Dakota7Vermont7Wyoming7Delaware6Mississippi6Rhode Island6New Mexico5West Virginia5

KitchenAid repair in Massachusetts — common questions

How many KitchenAid repair pros are listed in Massachusetts?
12 businesses listed in Massachusetts name KitchenAid among the brands they service — 80% of the 15 businesses the directory holds for the state, and 28th of the 50 states with any, out of 601 such businesses nationwide. Boston holds the most at 3.
Do I need KitchenAid-authorised service in Massachusetts, or will any repair company do?
KitchenAid sits in the premium tier, so any qualified Massachusetts technician can take the job and you are choosing on rating, licensing and how clearly the fault is explained. None of the 12 listed here states a factory-authorised credential in its profile. While the appliance is inside its warranty period, check the manufacturer's terms before booking anyone — using an unauthorised technician can affect a claim.
Which KitchenAid appliances do Massachusetts pros repair?
KitchenAid covers dishwashers, refrigeration, freezers, cooking, microwaves, ventilation, undercounter ice machines, wine storage and compactors — a kitchen line with no laundry under the badge. The 12 listed in Massachusetts between them cover refrigerator, dishwasher, oven & range, microwave, ice maker, freezer. At the premium tier a comparable new refrigerator averages $1,800, which puts the repair-or-replace line near $900.
Are KitchenAid parts expensive in Massachusetts, and where do they come from?
OEM parts cost noticeably more and the aftermarket is thinner, so expect an order-and-return visit on anything past the common failures. Because the machine is worth more, a part that would total a budget unit is often still the right call here. For KitchenAid specifically, parts are usually sourced through retailers and brand distributors. Parts prices do not vary much by state — labor does, because it tracks local wages and drive time — so the 12 businesses listed here are competing mainly on the labor half of the quote and on how quickly they can get the component. Whoever you use will need the full model and serial number from the data plate to order the right part.
How do Massachusetts KitchenAid pros rate?
Their ratings average 4.6, against 4.6 across all 601 listed KitchenAid pros nationwide, and 11 of the 12 sit at 4.5 or better. The largest single review tally is 289 on Boston Appliance Repair in Boston, out of 908 across the group. All 12 state that they are licensed, and 7 show a BBB accreditation — self-stated, so verify before booking.
Which KitchenAid pros are rated highest in Massachusetts?
Edgeworth Appliance in Malden at 4.8 on 89 reviews, Boston Appliance Repair in Boston at 4.7 on 289 reviews, DMC Appliance Repair in Jamaica Plain at 4.6 on 169 reviews. By volume rather than average the leader is Boston Appliance Repair in Boston, on 289 reviews at 4.7. For KitchenAid the rating is only half the question — ask what the technician has actually opened on this platform before.
Which other brands do these Massachusetts businesses service?
The same 12 businesses also name GE (12), LG (12), Maytag (12), Whirlpool (12), Frigidaire (11), Samsung (11). That matters when a single visit can cover two machines — a technician already at the door for a KitchenAid fault will usually look at another appliance for a fraction of a second call-out fee.
Is it worth repairing my KitchenAid appliance?
Machines built to be repaired rather than replaced, which changes the calculation on an expensive part. The site's value estimator prices premium-tier machines at 1.5× a category's typical new price and depreciates from there, which is the honest way to frame it: compare the quote against what the machine is worth today, not against what it cost new. On that basis a KitchenAid refrigerator carries a repair-or-replace line near $900 once it is past 9 years old, and a dishwasher near $525 past 7 years. Ask for parts and labor as separate figures so you can see which is driving the total.
What should I have ready before calling about my KitchenAid appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. An undercounter ice machine is a distinct discipline from a refrigerator. Say so when you book — the water circuit, the drain and the harvest cycle are what the visit is really about. None of the 12 listed in Massachusetts advertises 24/7 callout, so call early in the day if it cannot wait.

Need KitchenAid repair in Massachusetts?

Compare 12 listed businesses on rating, licensing and years in business — 12 state a license and 11 sit at 4.5 or better — then call directly.

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