New England Appliance Service
23 yrs in businessBoston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Massachusetts · 22nd of 50 states
14 listed dishwasher repair businesses across 9 cities in Massachusetts, ranked by customer rating — 93% of everything this directory holds for the state, and 22nd of the 50 states with any. Compare licensing and review counts, then call directly. Free, and no commission.
Water hardness varies enormously between regions and it drives dishwasher failure rates. Ask a local technician whether scale is the issue in your area — they will know from the machines they open every week.
Sorted by rating, then review count. Every phone number is a direct line to the business.
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Malden, MA
Refrigerator Repair · Washer Repair · Dryer Repair +2 more
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Jamaica Plain, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Worcester, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Worcester, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Wellesley, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Medford, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Newton, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Stoneham, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Revere, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Brockton, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Springfield, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Counted from the 14 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Massachusetts holds 14 listed dishwasher repair businesses, out of 664 nationwide. That ranks 22nd of the 50 states with any, level with Maryland and behind Florida on 26. They are 14 of the 15 businesses listed in Massachusetts — 93% of the state directory.
Their ratings average 4.6, level with the 4.6 average across all 664 listed nationwide, and 13 of the 14 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 1,229 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), New England Appliance Service in Boston (178 reviews, 4.9) and DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6). By rating it is New England Appliance Service at 4.9 on 178 reviews, Edgeworth Appliance at 4.8 on 89 reviews and Boston Appliance Repair at 4.7 on 289 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
All 14 state that they are licensed, and all state that they carry insurance. On top of that, 7 show a Better Business Bureau accreditation, 1 states a factory-authorised or factory-trained credential and 2 publish a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
6 of the 14 publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 17 years. Boston holds the most at 5 — 36% of the group — followed by Worcester on 2, across 9 Massachusetts cities with an index page. Between them they name 49 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Massachusetts |
|---|---|
| Listed prosof 664 nationwide for dishwasher repair | 14 |
| Rank among statesFlorida leads on 26 | 22nd of 50 |
| Share of the Massachusetts directory14 of 15 listed businesses | 93% |
| Average rating4.6 nationwide · 13 rated 4.5+ | 4.6 |
| Reviews on filemost on one profile: 289 | 1,229 |
| State licensing claimed14 also state insurance | 14 of 14 |
| Accreditation statedself-stated in the listing, verify before booking | 7 BBB · 1 factory |
| 24/7 emergency2 advertise same-day | 0 of 14 |
| Longest trading sincemedian 17 years across 6 that publish one | 2002 |
| Cities with an index pageBoston leads on 5 | 9 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 49 |
Beyond dishwasher repair, these 14 businesses also list appliance installation (2), appliance sales (1), dryer vent cleaning (1), water filter replacement (1). Worth knowing before the visit — a second job on the same call-out is far cheaper than a second call-out.
Not counted above
This is a real Massachusetts company whose record carries contact details but no list of what it repairs. It does not state dishwasher repair, so it is not counted in the 14 above and is not listed here as servicing one. Asking takes one phone call, which beats starting the search again.
Details for this business come from OpenStreetMap under the Open Database License © OpenStreetMap contributors. We hold no rating, licence or insurance details for iteither — confirm before hiring.
Counts are dishwasher repair businesses based in that city. Boston holds 36% of the state's total.
The 26 named most often across the 49 towns and neighborhoods these 14 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Boston · Cambridge · Brookline · Auburn · Everett · Holden · Jamaica Plain · Malden · Medford · Needham · Newton · Revere · Shrewsbury · Somerville · Wellesley · Worcester · Abington · Agawam · Allston · Arlington · Back Bay · Beacon Hill · Brighton · Brockton · Chelsea · Chicopee
The 5 most common dishwasher faults, and whether each is homeowner work or a job for a licensed technician.
Dishes come out with food residue still on them
Homeowner fixBlocked spray-arm jets, a filter that has never been cleaned, or inlet water below 120°F. Rarely the wash pump.
Step-by-step: Dishwasher Not Cleaning→Standing water in the bottom at the end of a cycle
Homeowner fixA clogged filter or sump, a kinked drain hose, a blocked air gap at the sink, or a failed drain pump — in that order of likelihood.
Step-by-step: Dishwasher Not Draining→Water seeping from the bottom of the door
TechnicianA hardened or displaced door gasket, or a door that has dropped out of square on worn hinges.
Step-by-step: Dishwasher Leaking→Water under the cabinet with no visible door leak
TechnicianThe wash pump shaft seal, or a loose hose clamp under the tub. Usually spotted first as a swollen cabinet toe kick.
Step-by-step: Dishwasher Leaking→Fills but the wash motor never runs
TechnicianThe door latch switch, the thermal fuse on the control board, or the board itself.
12 published dishwasher guides. A diagnostic fee is $50–$100 before any work starts, so half an hour with a flashlight is worth spending.
Ask the technician to walk you through these while they are on site — every one of them prevents a fault in the list above.
Remove and rinse the bottom filter
MonthlyPrevents: Poor cleaning, drainage faults, and odour — the three most common complaints.
Clear each spray-arm jet with a toothpick
Every 3 monthsPrevents: The top rack coming out dirty while the bottom is clean.
Run a hot empty cycle with dishwasher cleaner or vinegar
MonthlyPrevents: Grease film and scale on the heating element and sump.
Counts are Massachusetts businesses servicing that appliance, out of the 15 listed statewide. A dash opens the nationwide page instead.
Every state with a listed dishwasher specialist, most first. Massachusetts sits 22nd of 50 on 14.
National ranges for parts and labor together, before the $50–$100 diagnostic. Labor tracks local wages and drive time, so metro Massachusetts sits toward the top of each range and rural calls toward the bottom, while the part costs about the same anywhere. Nothing here is a quote.
| Repair | Parts + labor |
|---|---|
| Filter, sump, and spray-arm clean-outOften just the diagnostic; ask to be shown how so you can repeat it. | $80–$160 |
| Door gasket replacementCheap part, fiddly fit — worth having done properly. | $130–$260 |
| Drain pumpHave the sump checked for glass first. | $150–$300 |
| Water inlet valveSymptom is a machine that fills slowly or floods. | $150–$300 |
| Door latch or lock assemblyThe most common no-start cause. | $130–$280 |
| Heating elementDishes wet at the end of a cycle is the tell. | $180–$350 |
9–10 years, the shortest expected life of any major kitchen appliance. Built-in units in hard-water areas trend to the low end unless scale is managed. When replacing beats repairing covers the 4 cases where the maths turns, in full.
Blue Book
A quote above $350 on a dishwasher past 7 years old is usually better spent on a replacement.
Estimate my dishwasher’s valuePrice the part firstCompare 14 listed businesses on rating, licensing and brands serviced — 14 state a license and 13 sit at 4.5 or better — then call the number on the listing. No forms, no lead fees.