Malden, MA
Refrigerator Repair · Washer Repair · Dryer Repair +2 more
Whirlpool · Massachusetts · Mid-rangetier · 28th of 50 states
13 of the 15 businesses listed in Massachusetts — 87% — name Whirlpool among the brands serviced, across 9 cities with an index page. That is 28th of the 50 states with any, out of 665 nationwide. Ranked by rating, then review count.
Whirlpool sits in the mid-range tier, so any qualified Massachusetts technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.
Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.
Malden, MA
Refrigerator Repair · Washer Repair · Dryer Repair +2 more
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Jamaica Plain, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Worcester, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Worcester, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Wellesley, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Medford, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Newton, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Stoneham, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Revere, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Brockton, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Springfield, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Counted from the 13 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Massachusetts holds 13 listed Whirlpool businesses, out of 665 nationwide. That ranks 28th of the 50 states with any, level with Connecticut and behind Texas on 27. They are 13 of the 15 businesses listed in Massachusetts — 87% of the state directory.
Their ratings average 4.6, level with the 4.6 average across all 665 listed nationwide, and 12 of the 13 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 1,051 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6) and Hub City Appliance Pros in Boston (143 reviews, 4.5). By rating it is Edgeworth Appliance at 4.8 on 89 reviews, Boston Appliance Repair at 4.7 on 289 reviews and DMC Appliance Repair at 4.6 on 169 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
All 13 state that they are licensed, and all state that they carry insurance. On top of that, 7 show a Better Business Bureau accreditation and 2 publish a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
5 of the 13 publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 15 years. Boston holds the most at 4 — 31% of the group — followed by Worcester on 2, across 9 Massachusetts cities with an index page. Between them they name 47 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Massachusetts |
|---|---|
| Listed prosof 665 nationwide for Whirlpool | 13 |
| Rank among statesTexas leads on 27 | 28th of 50 |
| Share of the Massachusetts directory13 of 15 listed businesses | 87% |
| Average rating4.6 nationwide · 12 rated 4.5+ | 4.6 |
| Reviews on filemost on one profile: 289 | 1,051 |
| State licensing claimed13 also state insurance | 13 of 13 |
| Accreditation statedself-stated in the listing, verify before booking | 7 BBB |
| 24/7 emergency2 advertise same-day | 0 of 13 |
| Longest trading sincemedian 15 years across 5 that publish one | 2002 |
| Cities with an index pageBoston leads on 4 | 9 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 47 |
The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.
If parts availability decides how a repair goes, this is the easiest platform in the directory to own. Components are stocked by every general parts retailer, aftermarket equivalents exist for most of the common ones, and a technician will frequently have the likely failure in the van — which is why a single-visit repair is the normal outcome here rather than a lucky one. Nothing restricts who may work on the machine and no brand account is involved. That shifts your attention to where it belongs: not whether the repair can be done, but whether the quote names the right component at a fair price with a warranty attached.
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. Compare parts suppliers before you agree to an OEM-only quote.
Category prices lifted to the mid-range tier at 1×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Massachusetts quotes.
| Category | Pros here | New at this tier | Repair-or-replace line |
|---|---|---|---|
| Refrigeratortypical repair $200–$400 · lasts 14 yrs | 13 | $1,200 | $600 |
| Washertypical repair $150–$350 · lasts 11 yrs | 13 | $800 | $400 |
| Dryertypical repair $100–$350 · lasts 12 yrs | 13 | $750 | $375 |
| Dishwashertypical repair $150–$300 · lasts 10 yrs | 13 | $700 | $350 |
| Oven & Rangetypical repair $100–$500 · lasts 14 yrs | 12 | $1,000 | $500 |
| Microwavetypical repair $50–$200 · lasts 9 yrs | 2 | $250 | $125 |
| Garbage Disposaltypical repair $85–$250 · lasts 10 yrs | 2 | $200 | $100 |
| Ice Makertypical repair $150–$400 · lasts 8 yrs | 1 | $400 | $200 |
| Freezertypical repair $150–$400 · lasts 15 yrs | 7 | $600 | $300 |
Counts are listed businesses servicing Whirlpool in that city. Boston holds 31% of the state's total.
The 26 named most often across the 47 towns and neighborhoods these 13 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Boston · Brookline · Cambridge · Auburn · Everett · Holden · Jamaica Plain · Malden · Medford · Newton · Revere · Shrewsbury · Somerville · Worcester · Abington · Agawam · Allston · Arlington · Brighton · Brockton · Chelsea · Chicopee · Dorchester · Dover · Grafton · Hanson
6 of the 103 guides covering categories Whirlpool builds. Faults that often resolve without a call-out — and a call-out to a mid-range-tier machine is the expensive kind.
Counts are Massachusetts businesses naming that brand, out of the 15 listed statewide. Brands the corpus spells differently from ours appear without a link.
Every state with a listed Whirlpool pro, most first. Massachusetts sits 28th of 50 on 13.
Compare 13 listed businesses on rating, licensing and years in business — 13 state a license and 12 sit at 4.5 or better — then call directly.