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Whirlpool · Massachusetts · Mid-rangetier · 28th of 50 states

Whirlpool repair in Massachusetts

13 of the 15 businesses listed in Massachusetts — 87% — name Whirlpool among the brands serviced, across 9 cities with an index page. That is 28th of the 50 states with any, out of 665 nationwide. Ranked by rating, then review count.

Whirlpool sits in the mid-range tier, so any qualified Massachusetts technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.

Whirlpool pros
13
State rank
28th
Cities
9
Average rating
4.6
Licensed
13
24/7 emergency
0
Reviews
1,051

Whirlpool repair pros in Massachusetts

Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.

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What the listings say about Whirlpool repair in Massachusetts

Counted from the 13 profiles above, not from a survey. Everything a business states about itself is reported as a claim.

Massachusetts holds 13 listed Whirlpool businesses, out of 665 nationwide. That ranks 28th of the 50 states with any, level with Connecticut and behind Texas on 27. They are 13 of the 15 businesses listed in Massachusetts — 87% of the state directory.

Their ratings average 4.6, level with the 4.6 average across all 665 listed nationwide, and 12 of the 13 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 1,051 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.

By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6) and Hub City Appliance Pros in Boston (143 reviews, 4.5). By rating it is Edgeworth Appliance at 4.8 on 89 reviews, Boston Appliance Repair at 4.7 on 289 reviews and DMC Appliance Repair at 4.6 on 169 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.

All 13 state that they are licensed, and all state that they carry insurance. On top of that, 7 show a Better Business Bureau accreditation and 2 publish a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.

5 of the 13 publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 15 years. Boston holds the most at 4 — 31% of the group — followed by Worcester on 2, across 9 Massachusetts cities with an index page. Between them they name 47 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.

Whirlpool repair in Massachusetts — figures counted from the listed businesses.
MeasureMassachusetts
Listed prosof 665 nationwide for Whirlpool13
Rank among statesTexas leads on 2728th of 50
Share of the Massachusetts directory13 of 15 listed businesses87%
Average rating4.6 nationwide · 12 rated 4.5+4.6
Reviews on filemost on one profile: 2891,051
State licensing claimed13 also state insurance13 of 13
Accreditation statedself-stated in the listing, verify before booking7 BBB
24/7 emergency2 advertise same-day0 of 13
Longest trading sincemedian 15 years across 5 that publish one2002
Cities with an index pageBoston leads on 49
Towns named in service areasclaimed coverage, not a guarantee — confirm your address47

Booking Whirlpool service in Massachusetts

The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.

If parts availability decides how a repair goes, this is the easiest platform in the directory to own. Components are stocked by every general parts retailer, aftermarket equivalents exist for most of the common ones, and a technician will frequently have the likely failure in the van — which is why a single-visit repair is the normal outcome here rather than a lucky one. Nothing restricts who may work on the machine and no brand account is involved. That shifts your attention to where it belongs: not whether the repair can be done, but whether the quote names the right component at a fair price with a warranty attached.

Price tier
Mid-range · 1× typical new price
Parts usually come from
General parts retailers
Brand-authorised technician
Not usually required
Stated a factory credential here
0 of 13
Names Whirlpool in a certification
0 of 13
Licensed in Massachusetts
13 of 13
  • Describe the symptom precisely and give the model number when you book. With parts this widely stocked, that is usually enough for the technician to arrive with the part.
  • Common laundry failures — drain pumps, lid switches, door latches, thermal fuses, belts — are inexpensive components with short labour.
  • Ask whether the quote is OEM or aftermarket and what warranty comes with the part. Both are legitimate choices at this tier.
  • Sealed-system refrigeration work still requires an EPA 608 certified technician, whatever the parts situation.
  • A long quoted lead time on a common component is unusual for this brand and worth a second opinion.
  • Ask for the labour and the part as separate figures. With parts this available, labour is where quotes diverge.

The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. Compare parts suppliers before you agree to an OEM-only quote.

What a Whirlpool repair is worth paying

Category prices lifted to the mid-range tier at 1×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Massachusetts quotes.

Whirlpool categories covered in Massachusetts, with tier-adjusted replacement prices.
CategoryPros hereNew at this tierRepair-or-replace line
Refrigeratortypical repair $200–$400 · lasts 14 yrs13$1,200$600
Washertypical repair $150–$350 · lasts 11 yrs13$800$400
Dryertypical repair $100–$350 · lasts 12 yrs13$750$375
Dishwashertypical repair $150–$300 · lasts 10 yrs13$700$350
Oven & Rangetypical repair $100–$500 · lasts 14 yrs12$1,000$500
Microwavetypical repair $50–$200 · lasts 9 yrs2$250$125
Garbage Disposaltypical repair $85–$250 · lasts 10 yrs2$200$100
Ice Makertypical repair $150–$400 · lasts 8 yrs1$400$200
Freezertypical repair $150–$400 · lasts 15 yrs7$600$300
Price my Whirlpool appliance

Whirlpool repair by city in Massachusetts

Counts are listed businesses servicing Whirlpool in that city. Boston holds 31% of the state's total.

Where these Whirlpool pros say they work

The 26 named most often across the 47 towns and neighborhoods these 13 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.

Boston · Brookline · Cambridge · Auburn · Everett · Holden · Jamaica Plain · Malden · Medford · Newton · Revere · Shrewsbury · Somerville · Worcester · Abington · Agawam · Allston · Arlington · Brighton · Brockton · Chelsea · Chicopee · Dorchester · Dover · Grafton · Hanson

Check these before you book

6 of the 103 guides covering categories Whirlpool builds. Faults that often resolve without a call-out — and a call-out to a mid-range-tier machine is the expensive kind.

All guides →

Other brands serviced in Massachusetts

Counts are Massachusetts businesses naming that brand, out of the 15 listed statewide. Brands the corpus spells differently from ours appear without a link.

Whirlpool repair in other states

Every state with a listed Whirlpool pro, most first. Massachusetts sits 28th of 50 on 13.

Whirlpool repair in Massachusetts — common questions

How many Whirlpool repair pros are listed in Massachusetts?
13 businesses listed in Massachusetts name Whirlpool among the brands they service — 87% of the 15 businesses the directory holds for the state, and 28th of the 50 states with any, out of 665 such businesses nationwide. Boston holds the most at 4.
Do I need Whirlpool-authorised service in Massachusetts, or will any repair company do?
Whirlpool sits in the mid-range tier, so any qualified Massachusetts technician can take the job and you are choosing on rating, licensing and how clearly the fault is explained. None of the 13 listed here states a factory-authorised credential in its profile. While the appliance is inside its warranty period, check the manufacturer's terms before booking anyone — using an unauthorised technician can affect a claim.
Which Whirlpool appliances do Massachusetts pros repair?
Whirlpool builds across every major category in this directory — laundry, refrigeration, freezers, dishwashers, cooking, microwaves, ventilation, ice makers, compactors and disposals. The 13 listed in Massachusetts between them cover refrigerator, washer, dryer, dishwasher, oven & range, microwave, garbage disposal and 2 more categories. At the mid-range tier a comparable new refrigerator averages $1,200, which puts the repair-or-replace line near $600.
Are Whirlpool parts expensive in Massachusetts, and where do they come from?
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. For Whirlpool specifically, parts are usually sourced through general parts retailers. Parts prices do not vary much by state — labor does, because it tracks local wages and drive time — so the 13 businesses listed here are competing mainly on the labor half of the quote and on how quickly they can get the component. Whoever you use will need the full model and serial number from the data plate to order the right part.
How do Massachusetts Whirlpool pros rate?
Their ratings average 4.6, against 4.6 across all 665 listed Whirlpool pros nationwide, and 12 of the 13 sit at 4.5 or better. The largest single review tally is 289 on Boston Appliance Repair in Boston, out of 1,051 across the group. All 13 state that they are licensed, and 7 show a BBB accreditation — self-stated, so verify before booking.
Which Whirlpool pros are rated highest in Massachusetts?
Edgeworth Appliance in Malden at 4.8 on 89 reviews, Boston Appliance Repair in Boston at 4.7 on 289 reviews, DMC Appliance Repair in Jamaica Plain at 4.6 on 169 reviews. By volume rather than average the leader is Boston Appliance Repair in Boston, on 289 reviews at 4.7. For Whirlpool the rating is only half the question — ask what the technician has actually opened on this platform before.
Which other brands do these Massachusetts businesses service?
The same 13 businesses also name GE (13), LG (13), Maytag (13), Frigidaire (12), KitchenAid (12), Samsung (12). That matters when a single visit can cover two machines — a technician already at the door for a Whirlpool fault will usually look at another appliance for a fraction of a second call-out fee.
Is it worth repairing my Whirlpool appliance?
The volume tier. These are the machines most technicians see most days, which is the single biggest advantage they have. The site's value estimator prices mid-range-tier machines at 1× a category's typical new price and depreciates from there, which is the honest way to frame it: compare the quote against what the machine is worth today, not against what it cost new. On that basis a Whirlpool refrigerator carries a repair-or-replace line near $600 once it is past 9 years old, and a washer near $400 past 7 years. Ask for parts and labor as separate figures so you can see which is driving the total.
What should I have ready before calling about my Whirlpool appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. Describe the symptom precisely and give the model number when you book. With parts this widely stocked, that is usually enough for the technician to arrive with the part. None of the 13 listed in Massachusetts advertises 24/7 callout, so call early in the day if it cannot wait.

Need Whirlpool repair in Massachusetts?

Compare 13 listed businesses on rating, licensing and years in business — 13 state a license and 12 sit at 4.5 or better — then call directly.