New England Appliance Service
23 yrs in businessBoston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Massachusetts · 24th of 50 states
14 listed dryer repair businesses across 9 cities in Massachusetts, ranked by customer rating — 93% of everything this directory holds for the state, and 24th of the 50 states with any. Compare licensing and review counts, then call directly. Free, and no commission.
Vent cleaning is local work by definition, and many of the pros below list dryer vent cleaning as a separate service. Ask for it on the same visit as the repair.
Sorted by rating, then review count. Every phone number is a direct line to the business.
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Malden, MA
Refrigerator Repair · Washer Repair · Dryer Repair +2 more
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Jamaica Plain, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Worcester, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Worcester, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Wellesley, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Medford, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Newton, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Stoneham, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Revere, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Brockton, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Springfield, MA
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Counted from the 14 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Massachusetts holds 14 listed dryer repair businesses, out of 674 nationwide. That ranks 24th of the 50 states with any, level with Maryland and behind Texas on 27. They are 14 of the 15 businesses listed in Massachusetts — 93% of the state directory.
Their ratings average 4.6, level with the 4.6 average across all 674 listed nationwide, and 13 of the 14 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 1,229 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), New England Appliance Service in Boston (178 reviews, 4.9) and DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6). By rating it is New England Appliance Service at 4.9 on 178 reviews, Edgeworth Appliance at 4.8 on 89 reviews and Boston Appliance Repair at 4.7 on 289 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
All 14 state that they are licensed, and all state that they carry insurance. On top of that, 7 show a Better Business Bureau accreditation, 1 states a factory-authorised or factory-trained credential and 2 publish a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
6 of the 14 publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 17 years. Boston holds the most at 5 — 36% of the group — followed by Worcester on 2, across 9 Massachusetts cities with an index page. Between them they name 49 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Massachusetts |
|---|---|
| Listed prosof 674 nationwide for dryer repair | 14 |
| Rank among statesTexas leads on 27 | 24th of 50 |
| Share of the Massachusetts directory14 of 15 listed businesses | 93% |
| Average rating4.6 nationwide · 13 rated 4.5+ | 4.6 |
| Reviews on filemost on one profile: 289 | 1,229 |
| State licensing claimed14 also state insurance | 14 of 14 |
| Accreditation statedself-stated in the listing, verify before booking | 7 BBB · 1 factory |
| 24/7 emergency2 advertise same-day | 0 of 14 |
| Longest trading sincemedian 17 years across 6 that publish one | 2002 |
| Cities with an index pageBoston leads on 5 | 9 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 49 |
Beyond dryer repair, these 14 businesses also list appliance installation (2), appliance sales (1), dryer vent cleaning (1), water filter replacement (1). Worth knowing before the visit — a second job on the same call-out is far cheaper than a second call-out.
Not counted above
This is a real Massachusetts company whose record carries contact details but no list of what it repairs. It does not state dryer repair, so it is not counted in the 14 above and is not listed here as servicing one. Asking takes one phone call, which beats starting the search again.
Details for this business come from OpenStreetMap under the Open Database License © OpenStreetMap contributors. We hold no rating, licence or insurance details for iteither — confirm before hiring.
Counts are dryer repair businesses based in that city. Boston holds 36% of the state's total.
The 26 named most often across the 49 towns and neighborhoods these 14 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Boston · Cambridge · Brookline · Auburn · Everett · Holden · Jamaica Plain · Malden · Medford · Needham · Newton · Revere · Shrewsbury · Somerville · Wellesley · Worcester · Abington · Agawam · Allston · Arlington · Back Bay · Beacon Hill · Brighton · Brockton · Chelsea · Chicopee
The 5 most common dryer faults, and whether each is homeowner work or a job for a licensed technician.
Tumbles but produces no heat at all
TechnicianA blown thermal fuse — usually triggered by a restricted vent — or a failed heating element on an electric machine, or an igniter on a gas one.
Step-by-step: Dryer Not Heating→Heats but clothes take two or three cycles to dry
Homeowner fixA crushed, kinked or lint-packed vent line, or a blocked exterior flap. Airflow, not heat, is the limiting factor.
Step-by-step: Dryer Takes Too Long→Loud rumbling, thumping, or a rhythmic squeal
TechnicianWorn drum rollers, a failing idler pulley, or a glazed drive belt. All are wear parts and are usually replaced together.
Step-by-step: Dryer Squealing or Thumping→Will not start, no sound at all
TechnicianThe door switch, the start switch, or a thermal cut-off on the heater circuit. Door switches fail from thousands of open-close cycles.
Step-by-step: Dryer Won't Start→Cabinet or laundry room gets very hot during a cycle
TechnicianThe vent is discharging into the room, or the cycling thermostat has failed closed. Treat this as urgent — it is the classic pre-fire condition.
Step-by-step: Dryer Takes Too Long→10 published dryer guides. A diagnostic fee is $50–$100 before any work starts, so half an hour with a flashlight is worth spending.
Ask the technician to walk you through these while they are on site — every one of them prevents a fault in the list above.
Clean the lint screen
Every loadPrevents: Restricted airflow, long cycles, and the heat build-up behind most failures.
Wash the lint screen with soapy water and a brush
Every 6 monthsPrevents: The invisible fabric-softener film that blocks a screen that looks clean.
Disconnect and clean the full vent run and exterior hood
AnnuallyPrevents: Blown thermal fuses, two-cycle drying, and the leading cause of dryer fires.
Counts are Massachusetts businesses servicing that appliance, out of the 15 listed statewide. A dash opens the nationwide page instead.
Every state with a listed dryer specialist, most first. Massachusetts sits 24th of 50 on 14.
National ranges for parts and labor together, before the $50–$100 diagnostic. Labor tracks local wages and drive time, so metro Massachusetts sits toward the top of each range and rural calls toward the bottom, while the part costs about the same anywhere. Nothing here is a quote.
| Repair | Parts + labor |
|---|---|
| Full vent cleaning, machine to exterior hoodThe highest-value maintenance spend on any appliance in the house. | $100–$200 |
| Thermal fuseAlways paired with a vent clean or it blows again within weeks. | $100–$200 |
| Heating element (electric)Part is $20–$60; the rest is access and labor. | $150–$300 |
| Igniter or flame sensor (gas)Licensed work. Ask the technician to leak-check the connection afterwards. | $150–$300 |
| Drum rollers, belt, and idler pulleyReplace as a set — the cabinet is already open. | $150–$350 |
| Door switch or start switchQuick job; often the same-visit fix. | $100–$220 |
10–13 years. Dryers are mechanically simple and often outlast the washer they were bought with, provided the vent run is short, rigid, and cleaned annually. When replacing beats repairing covers the 4 cases where the maths turns, in full.
Blue Book
A quote above $375 on a dryer past 8 years old is usually better spent on a replacement.
Estimate my dryer’s valuePrice the part firstCompare 14 listed businesses on rating, licensing and brands serviced — 14 state a license and 13 sit at 4.5 or better — then call the number on the listing. No forms, no lead fees.