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GE · Massachusetts · Mid-rangetier · 27th of 50 states

GE repair in Massachusetts

13 of the 15 businesses listed in Massachusetts — 87% — name GE among the brands serviced, across 9 cities with an index page. That is 27th of the 50 states with any, out of 655 nationwide. Ranked by rating, then review count.

GE sits in the mid-range tier, so any qualified Massachusetts technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.

GE pros
13
State rank
27th
Cities
9
Average rating
4.6
Licensed
13
24/7 emergency
0
Reviews
1,051

GE repair pros in Massachusetts

Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.

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What the listings say about GE repair in Massachusetts

Counted from the 13 profiles above, not from a survey. Everything a business states about itself is reported as a claim.

Massachusetts holds 13 listed GE businesses, out of 655 nationwide. That ranks 27th of the 50 states with any, level with Connecticut and behind Florida on 27. They are 13 of the 15 businesses listed in Massachusetts — 87% of the state directory.

Their ratings average 4.6, level with the 4.6 average across all 655 listed nationwide, and 12 of the 13 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 1,051 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.

By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6) and Hub City Appliance Pros in Boston (143 reviews, 4.5). By rating it is Edgeworth Appliance at 4.8 on 89 reviews, Boston Appliance Repair at 4.7 on 289 reviews and DMC Appliance Repair at 4.6 on 169 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.

All 13 state that they are licensed, and all state that they carry insurance. On top of that, 7 show a Better Business Bureau accreditation and 2 publish a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.

5 of the 13 publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 15 years. Boston holds the most at 4 — 31% of the group — followed by Worcester on 2, across 9 Massachusetts cities with an index page. Between them they name 47 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.

GE repair in Massachusetts — figures counted from the listed businesses.
MeasureMassachusetts
Listed prosof 655 nationwide for GE13
Rank among statesFlorida leads on 2727th of 50
Share of the Massachusetts directory13 of 15 listed businesses87%
Average rating4.6 nationwide · 12 rated 4.5+4.6
Reviews on filemost on one profile: 2891,051
State licensing claimed13 also state insurance13 of 13
Accreditation statedself-stated in the listing, verify before booking7 BBB
24/7 emergency2 advertise same-day0 of 13
Longest trading sincemedian 15 years across 5 that publish one2002
Cities with an index pageBoston leads on 49
Towns named in service areasclaimed coverage, not a guarantee — confirm your address47

Booking GE service in Massachusetts

The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.

If any brand can be described as easy to get repaired, this is it. GE components are catalogued, widely distributed and familiar to nearly every independent shop, which is why most technicians will quote the job without hesitation and why a common failure is often fixed on the first visit. The complication is breadth. One badge covers a builder-grade range and a built-in refrigeration column, and the built-in lines are serviced like luxury equipment — cabinetry removal, longer parts routes, a narrower set of shops that have worked on them — even though the badge itself sits in the mid tier. The model number is what tells a technician which of those two conversations you are having.

Price tier
Mid-range · 1× typical new price
Parts usually come from
General parts retailers
Brand-authorised technician
Not usually required
Stated a factory credential here
0 of 13
Names GE in a certification
0 of 13
Licensed in Massachusetts
13 of 13
  • Say which line you have when you book. Built-in and professional GE equipment is a different job from the mainstream line despite the shared badge.
  • Sealed-system refrigeration work requires an EPA 608 certified technician. Ice makers, dispensers and water valves are module work and do not.
  • A garbage disposal is usually a replace-not-repair appliance, and a jam plus a reset is homeowner territory worth trying before anyone is booked.
  • Aftermarket equivalents exist for many components. Ask which the quote assumes and what warranty comes with it.
  • A long quoted lead time on an ordinary component is worth a second opinion — wide availability is this brand's advantage.
  • The rating plate is inside the fresh-food compartment on refrigeration, behind the lower drawer or on the door frame on ranges, and inside the door on dishwashers.

The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. Compare parts suppliers before you agree to an OEM-only quote.

What a GE repair is worth paying

Category prices lifted to the mid-range tier at 1×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Massachusetts quotes.

GE categories covered in Massachusetts, with tier-adjusted replacement prices.
CategoryPros hereNew at this tierRepair-or-replace line
Refrigeratortypical repair $200–$400 · lasts 14 yrs13$1,200$600
Washertypical repair $150–$350 · lasts 11 yrs13$800$400
Dryertypical repair $100–$350 · lasts 12 yrs13$750$375
Dishwashertypical repair $150–$300 · lasts 10 yrs13$700$350
Oven & Rangetypical repair $100–$500 · lasts 14 yrs12$1,000$500
Microwavetypical repair $50–$200 · lasts 9 yrs2$250$125
Garbage Disposaltypical repair $85–$250 · lasts 10 yrs2$200$100
Ice Makertypical repair $150–$400 · lasts 8 yrs1$400$200
Freezertypical repair $150–$400 · lasts 15 yrs7$600$300
Price my GE appliance

GE repair by city in Massachusetts

Counts are listed businesses servicing GE in that city. Boston holds 31% of the state's total.

Where these GE pros say they work

The 26 named most often across the 47 towns and neighborhoods these 13 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.

Boston · Brookline · Cambridge · Auburn · Everett · Holden · Jamaica Plain · Malden · Medford · Newton · Revere · Shrewsbury · Somerville · Worcester · Abington · Agawam · Allston · Arlington · Brighton · Brockton · Chelsea · Chicopee · Dorchester · Dover · Grafton · Hanson

Check these before you book

6 of the 98 guides covering categories GE builds. Faults that often resolve without a call-out — and a call-out to a mid-range-tier machine is the expensive kind.

All guides →

Other brands serviced in Massachusetts

Counts are Massachusetts businesses naming that brand, out of the 15 listed statewide. Brands the corpus spells differently from ours appear without a link.

GE repair in other states

Every state with a listed GE pro, most first. Massachusetts sits 27th of 50 on 13.

GE repair in Massachusetts — common questions

How many GE repair pros are listed in Massachusetts?
13 businesses listed in Massachusetts name GE among the brands they service — 87% of the 15 businesses the directory holds for the state, and 27th of the 50 states with any, out of 655 such businesses nationwide. Boston holds the most at 4.
Do I need GE-authorised service in Massachusetts, or will any repair company do?
GE sits in the mid-range tier, so any qualified Massachusetts technician can take the job and you are choosing on rating, licensing and how clearly the fault is explained. None of the 13 listed here states a factory-authorised credential in its profile. While the appliance is inside its warranty period, check the manufacturer's terms before booking anyone — using an unauthorised technician can affect a claim.
Which GE appliances do Massachusetts pros repair?
GE builds across every major category in this directory — refrigeration, freezers, laundry, dishwashers, cooking, microwaves, ventilation, ice makers and garbage disposals — from builder-grade units up to built-in and professional-style lines. The 13 listed in Massachusetts between them cover refrigerator, washer, dryer, dishwasher, oven & range, microwave, garbage disposal and 2 more categories. At the mid-range tier a comparable new refrigerator averages $1,200, which puts the repair-or-replace line near $600.
Are GE parts expensive in Massachusetts, and where do they come from?
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. For GE specifically, parts are usually sourced through general parts retailers. Parts prices do not vary much by state — labor does, because it tracks local wages and drive time — so the 13 businesses listed here are competing mainly on the labor half of the quote and on how quickly they can get the component. Whoever you use will need the full model and serial number from the data plate to order the right part.
How do Massachusetts GE pros rate?
Their ratings average 4.6, against 4.6 across all 655 listed GE pros nationwide, and 12 of the 13 sit at 4.5 or better. The largest single review tally is 289 on Boston Appliance Repair in Boston, out of 1,051 across the group. All 13 state that they are licensed, and 7 show a BBB accreditation — self-stated, so verify before booking.
Which GE pros are rated highest in Massachusetts?
Edgeworth Appliance in Malden at 4.8 on 89 reviews, Boston Appliance Repair in Boston at 4.7 on 289 reviews, DMC Appliance Repair in Jamaica Plain at 4.6 on 169 reviews. By volume rather than average the leader is Boston Appliance Repair in Boston, on 289 reviews at 4.7. For GE the rating is only half the question — ask what the technician has actually opened on this platform before.
Which other brands do these Massachusetts businesses service?
The same 13 businesses also name LG (13), Maytag (13), Whirlpool (13), Frigidaire (12), KitchenAid (12), Samsung (12). That matters when a single visit can cover two machines — a technician already at the door for a GE fault will usually look at another appliance for a fraction of a second call-out fee.
Is it worth repairing my GE appliance?
The volume tier. These are the machines most technicians see most days, which is the single biggest advantage they have. The site's value estimator prices mid-range-tier machines at 1× a category's typical new price and depreciates from there, which is the honest way to frame it: compare the quote against what the machine is worth today, not against what it cost new. On that basis a GE refrigerator carries a repair-or-replace line near $600 once it is past 9 years old, and a washer near $400 past 7 years. Ask for parts and labor as separate figures so you can see which is driving the total.
What should I have ready before calling about my GE appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. Say which line you have when you book. Built-in and professional GE equipment is a different job from the mainstream line despite the shared badge. None of the 13 listed in Massachusetts advertises 24/7 callout, so call early in the day if it cannot wait.

Need GE repair in Massachusetts?

Compare 13 listed businesses on rating, licensing and years in business — 13 state a license and 12 sit at 4.5 or better — then call directly.