New England Appliance Service
23 yrs in businessBoston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Fisher & Paykel · Massachusetts · Premiumtier · 2nd of 8 states
2 of the 15 businesses listed in Massachusetts — 13% — name Fisher & Paykel among the brands serviced, across 2 cities with an index page. That is 2nd of the 8 states with any, out of 10 nationwide. Ranked by rating, then review count.
Fisher & Paykel sits in the premium tier, so any qualified Massachusetts technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.
Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.
Boston, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Worcester, MA
Refrigerator Repair · Washer Repair · Dryer Repair +5 more
Massachusetts ranks 2nd of the 8 states carrying Fisher & Paykel, against 2 in Florida. Thin coverage here is a limit of this directory rather than a statement about the market: 13 other businesses are listed in Massachusetts, and at this tier most of them can take a Fisher & Paykel job — ask when you call.
Counted from the 2 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Massachusetts holds 2 listed Fisher & Paykel businesses, out of 10 nationwide. That ranks 2nd of the 8 states with any, level with Florida. They are 2 of the 15 businesses listed in Massachusetts — 13% of the state directory.
Their ratings average 4.8, against 4.9 across all 10 listed nationwide, and 2 of the 2 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 218 reviews, the largest single tally being 178 on New England Appliance Service in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
All 2 state that they are licensed, and all state that they carry insurance. On top of that, 1 shows a Better Business Bureau accreditation, 1 states a factory-authorised or factory-trained credential and 1 publishes a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, so call early in the day and ask directly. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
2 of them publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 24 years. Boston holds the most at 1 — 50% of the group — level with Worcester, across 2 Massachusetts cities with an index page. Between them they name 11 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Massachusetts |
|---|---|
| Listed prosof 10 nationwide for Fisher & Paykel | 2 |
| Rank among statesFlorida leads on 2 | 2nd of 8 |
| Share of the Massachusetts directory2 of 15 listed businesses | 13% |
| Average rating4.9 nationwide · 2 rated 4.5+ | 4.8 |
| Reviews on filemost on one profile: 178 | 218 |
| State licensing claimed2 also state insurance | 2 of 2 |
| Accreditation statedself-stated in the listing, verify before booking | 1 BBB · 1 factory |
| 24/7 emergencyask when you call | 0 of 2 |
| Longest trading sincemedian 24 years across 2 that publish one | 2002 |
| Cities with an index pageBoston leads on 1 | 2 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 11 |
The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.
The drawer dishwasher is the reason this brand needs its own conversation. A double unit is two complete machines in one cabinet — two motors, two wash circuits, two lid seals — and a technician who has never opened one is slower and less certain than one who has. It also changes what a symptom means. A fault confined to a single drawer points at that drawer's own components rather than at anything shared, which is a genuinely useful thing to say when you book. Elsewhere the brand behaves the way premium equipment generally does: obtainable components at OEM prices, resolved against the model and serial, and often arriving through a distributor rather than off a shelf.
OEM parts cost noticeably more and the aftermarket is thinner, so expect an order-and-return visit on anything past the common failures. Because the machine is worth more, a part that would total a budget unit is often still the right call here. Compare parts suppliers before you agree to an OEM-only quote.
Category prices lifted to the premium tier at 1.5×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Massachusetts quotes.
| Category | Pros here | New at this tier | Repair-or-replace line |
|---|---|---|---|
| Refrigeratortypical repair $200–$400 · lasts 14 yrs | 2 | $1,800 | $900 |
| Washertypical repair $150–$350 · lasts 11 yrs | 2 | $1,200 | $600 |
| Dryertypical repair $100–$350 · lasts 12 yrs | 2 | $1,125 | $563 |
| Dishwashertypical repair $150–$300 · lasts 10 yrs | 2 | $1,050 | $525 |
| Oven & Rangetypical repair $100–$500 · lasts 14 yrs | 2 | $1,500 | $750 |
| Range Hoodtypical repair $100–$400 · lasts 14 yrs | 1 | $525 | $263 |
The same 2 businesses also cover ice maker (1), wine cooler (1), which Fisher & Paykel does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out. 1 of them also list appliance installation.
Price my Fisher & Paykel applianceCounts are listed businesses servicing Fisher & Paykel in that city. Boston holds 50% of the state's total.
Every place the 2 listed businesses name in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Auburn · Back Bay · Beacon Hill · Boston · Cambridge · Holden · Millbury · Needham · Shrewsbury · Wellesley · Worcester
6 of the 74 guides covering categories Fisher & Paykel builds. Faults that often resolve without a call-out — and a call-out to a premium-tier machine is the expensive kind.
Counts are Massachusetts businesses naming that brand, out of the 15 listed statewide. Brands the corpus spells differently from ours appear without a link.
Every state with a listed Fisher & Paykel pro, most first. Massachusetts sits 2nd of 8 on 2.
Compare 2 listed businesses on rating, licensing and years in business — 2 state a license and 2 sit at 4.5 or better — then call directly.