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Massachusetts · 24th of 50 states

Washer repair in Massachusetts

14 listed washer repair businesses across 9 cities in Massachusetts, ranked by customer rating — 93% of everything this directory holds for the state, and 24th of the 50 states with any. Compare licensing and review counts, then call directly. Free, and no commission.

Washer repairs are same-day work when the part is common, so the practical question is which listed pros cover your city rather than which cover the state.

Listed pros
14
State rank
24th
Cities
9
Average rating
4.6
Licensed
14
Median years trading
17
Reviews
1,229

Washer repair pros in Massachusetts

Sorted by rating, then review count. Every phone number is a direct line to the business.

All Massachusetts pros →
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What the listings say about washer repair in Massachusetts

Counted from the 14 profiles above, not from a survey. Everything a business states about itself is reported as a claim.

Massachusetts holds 14 listed washer repair businesses, out of 673 nationwide. That ranks 24th of the 50 states with any, level with Maryland and behind Texas on 27. They are 14 of the 15 businesses listed in Massachusetts — 93% of the state directory.

Their ratings average 4.6, level with the 4.6 average across all 673 listed nationwide, and 13 of the 14 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 1,229 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.

By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), New England Appliance Service in Boston (178 reviews, 4.9) and DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6). By rating it is New England Appliance Service at 4.9 on 178 reviews, Edgeworth Appliance at 4.8 on 89 reviews and Boston Appliance Repair at 4.7 on 289 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.

All 14 state that they are licensed, and all state that they carry insurance. On top of that, 7 show a Better Business Bureau accreditation, 1 states a factory-authorised or factory-trained credential and 2 publish a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.

6 of the 14 publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 17 years. Boston holds the most at 5 — 36% of the group — followed by Worcester on 2, across 9 Massachusetts cities with an index page. Between them they name 49 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.

Washer repair in Massachusetts — figures counted from the listed businesses.
MeasureMassachusetts
Listed prosof 673 nationwide for washer repair14
Rank among statesTexas leads on 2724th of 50
Share of the Massachusetts directory14 of 15 listed businesses93%
Average rating4.6 nationwide · 13 rated 4.5+4.6
Reviews on filemost on one profile: 2891,229
State licensing claimed14 also state insurance14 of 14
Accreditation statedself-stated in the listing, verify before booking7 BBB · 1 factory
24/7 emergency2 advertise same-day0 of 14
Longest trading sincemedian 17 years across 6 that publish one2002
Cities with an index pageBoston leads on 59
Towns named in service areasclaimed coverage, not a guarantee — confirm your address49

Beyond washer repair, these 14 businesses also list appliance installation (2), appliance sales (1), dryer vent cleaning (1), water filter replacement (1). Worth knowing before the visit — a second job on the same call-out is far cheaper than a second call-out.

Not counted above

1 more Massachusetts appliance repair business, service list unknown

This is a real Massachusetts company whose record carries contact details but no list of what it repairs. It does not state washer repair, so it is not counted in the 14 above and is not listed here as servicing one. Asking takes one phone call, which beats starting the search again.

Details for this business come from OpenStreetMap under the Open Database License © OpenStreetMap contributors. We hold no rating, licence or insurance details for iteither — confirm before hiring.

Washer repair by city in Massachusetts

Counts are washer repair businesses based in that city. Boston holds 36% of the state's total.

Boston5Worcester2Brockton1Medford1Newton1Revere1Springfield1Stoneham1Wellesley1

Where Massachusetts washer pros say they work

The 26 named most often across the 49 towns and neighborhoods these 14 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.

Boston · Cambridge · Brookline · Auburn · Everett · Holden · Jamaica Plain · Malden · Medford · Needham · Newton · Revere · Shrewsbury · Somerville · Wellesley · Worcester · Abington · Agawam · Allston · Arlington · Back Bay · Beacon Hill · Brighton · Brockton · Chelsea · Chicopee

What Massachusetts technicians find most often

The 5 most common washer faults, and whether each is homeowner work or a job for a licensed technician.

All 8 faults →

  • Fills and washes but will not drain

    Homeowner fix

    A blocked pump filter, a kinked drain hose, or a seized drain pump. On front-loaders the filter behind the lower access panel is the first place to look and is free to clear.

    Step-by-step: Washer Won't Drain→

  • Drains but will not spin

    Technician

    A failed lid switch or door lock on a top-loader, or a stretched drive belt and worn motor coupler on a direct-drive machine.

    Step-by-step: Washer Won't Spin→

  • Walks across the floor or bangs hard on spin

    Technician

    Worn suspension rods or shock absorbers letting the tub swing, or shipping bolts that were never removed at installation.

    Step-by-step: Washer Shaking and Walking→

  • Water on the floor after every cycle

    Technician

    On a front-loader, a split or mouldy door boot seal. On a top-loader, the tub-to-pump hose or the inlet valve behind the machine.

    Step-by-step: Washer Leaking Water→

  • Roaring or grinding that gets louder as the spin speeds up

    Technician

    Rear tub bearings. This is the one washer fault that regularly costs more than the machine is worth on a mid-market model.

Try these before you book a Massachusetts technician

15 published washer guides. A diagnostic fee is $50–$100 before any work starts, so half an hour with a flashlight is worth spending.

All guides →
Washer Won't DrainModerate · 45–90 minutesWasher Won't SpinModerate · 30–90 minutesWasher Leaking WaterModerate · 30–90 minutesWasher Smells MustyEasy · 45–90 minutes plus a cleaning cycleWasher Shaking and WalkingModerate · 30–90 minutesWasher Won't StartEasy · 15–45 minutesWasher Won't Fill With WaterEasy · 20–60 minutesFront-Load Washer Door Won't OpenModerate · 20–60 minutesWasher Cycle Taking Far Too LongEasy · 45–90 minutes plus a test cycleWasher Won't AgitateModerate · 45–120 minutesWasher Overfilling or Won't Stop FillingModerate · 30–90 minutesWasher Dispenser Not EmptyingEasy · 30–60 minutesWhite Residue or Grey Marks on Washed ClothesEasy · 45–90 minutes plus a cleaning cycleWasher Not Filling With Hot WaterModerate · 30–75 minutesTop-Load Washer Lid Won't UnlockModerate · 20–75 minutes

Keep the next call from happening

Ask the technician to walk you through these while they are on site — every one of them prevents a fault in the list above.

  • Clear the drain pump filter

    Every 3 months

    Prevents: The most common no-drain call, and a pump killed by a lodged coin.

  • Run a hot maintenance wash with washer cleaner, drawer empty

    Monthly

    Prevents: Boot-seal biofilm, drum odour, and grey smears on laundry.

  • Wipe and dry the door boot and leave the door ajar

    After every wash

    Prevents: Mould in the seal — the single most common front-loader complaint.

Other appliances in Massachusetts

Counts are Massachusetts businesses servicing that appliance, out of the 15 listed statewide. A dash opens the nationwide page instead.

Dishwasher repair14Dryer repair14Refrigerator repair14Oven & Range repair13Freezer repair7Garbage Disposal repair2Ice Maker repair2Microwave repair2Range Hood repair1Wine Cooler repair1Trash Compactor repair—

Washer repair in other states

Every state with a listed washer specialist, most first. Massachusetts sits 24th of 50 on 14.

Texas27Florida26Tennessee20Michigan19North Carolina19Ohio19California18Colorado18Minnesota17New Jersey17Virginia17Indiana16Louisiana16Alabama15Arizona15Georgia15Idaho15Pennsylvania15Connecticut14Illinois14Kansas14Kentucky14Maryland14Missouri14Nebraska14Washington14New York13Oklahoma13Oregon13South Carolina13Wisconsin13Nevada11Utah11Hawaii10Montana10Alaska9Arkansas9Delaware9Iowa9Mississippi9South Dakota9West Virginia9New Hampshire8North Dakota8Vermont8Wyoming8Maine7New Mexico7Rhode Island7

What washer repair costs in Massachusetts

National ranges for parts and labor together, before the $50–$100 diagnostic. Labor tracks local wages and drive time, so metro Massachusetts sits toward the top of each range and rural calls toward the bottom, while the part costs about the same anywhere. Nothing here is a quote.

Full cost breakdown →
Typical washer repair jobs with national cost ranges.
RepairParts + labor
Clear pump filter or drain blockageFrequently just the diagnostic fee.$80–$160
Lid switch or door lock assemblyThe cheapest genuine part failure on a washer.$130–$250
Drive belt or motor couplerCoupler on a direct-drive top-loader is a designed sacrificial part.$150–$300
Drain pump replacementCheck for a lodged coin first — pumps are often blamed unfairly.$150–$350
Door boot seal (front-loader)Replace, do not patch; a mended boot leaks again.$200–$400
Suspension rods or shock absorbersAlways replaced as a set of four.$180–$400

10–13 years. Top-loaders with a mechanical transmission often outlast that; high-speed front-loaders trend lower because their bearings and boot seals carry more work per cycle. When replacing beats repairing covers the 4 cases where the maths turns, in full.

Blue Book

The 50% rule for a washer

New unit, US average
$800
Expected lifespan
11 years
Repair-or-replace line
$400

A quote above $400 on a washer past 7 years old is usually better spent on a replacement.

Estimate my washer’s valuePrice the part first

Washer repair in Massachusetts — common questions

How many washer repair pros are listed in Massachusetts?
14 businesses listed in Massachusetts name washer repair among the work they do — 93% of the 15 businesses this directory holds for the state, 24th of the 50 states with any, out of 673 listed nationwide — 2% of them. Boston accounts for 5 of them. The directory is a sample of the market, not a register of every company trading in Massachusetts.
Which washer repair companies are rated highest in Massachusetts?
New England Appliance Service in Boston at 4.9 on 178 reviews, Edgeworth Appliance in Malden at 4.8 on 89 reviews, Boston Appliance Repair in Boston at 4.7 on 289 reviews — that is the order the list on this page uses. The most-reviewed is different: Boston Appliance Repair in Boston, with 289 reviews at 4.7. Read both — a 5.0 on nine reviews and a 4.6 on four hundred are not the same claim.
How much does washer repair cost in Massachusetts?
Expect $150–$350 for a common washer repair, parts and labor together, on top of a $50–$100 diagnostic fee that most companies credit against the work if you go ahead. Those are national bands, not Massachusetts quotes: labor rates track local wages and drive time, so a dense metro sits at the top of each range and a rural call at the bottom, while the part itself costs about the same anywhere. Get written estimates from two or three of the 14 listed here before authorizing anything.
Which Massachusetts city has the most washer repair companies?
Boston, with 5 of the 14 — 36% of the group — followed by Worcester on 2. 9 Massachusetts cities in total have at least one.
Are washer repair technicians licensed in Massachusetts?
All 14 listed here state that they are licensed, and all state that they carry insurance. 7 also show a Better Business Bureau accreditation. Licensing for appliance repair is set state by state and sometimes by city or county, so the reliable check is the paperwork: ask which license the company works under, get the number, and confirm it with the issuing authority. Two requirements are national rather than local — sealed refrigerant work needs federal EPA Section 608 certification, and gas work needs a technician qualified for gas appliances.
Can I get same-day or emergency washer repair in Massachusetts?
None of the 14 listed here advertises round-the-clock emergency cover, though 2 advertise same-day service. Same-day appointments for common faults are still routine in the trade. Call early in the day and ask directly — a technician who already has the part on the van can often fit you in.
Which washer brands do Massachusetts repair pros service?
The washer pros listed in Massachusetts name 20 distinct brands between them. The most widely covered are LG (14), GE (13), Maytag (13), Samsung (13), Whirlpool (13), Frigidaire (12). Parts availability, not skill, is what limits washer repairs. Whirlpool, Maytag, GE and LG parts ship next day almost everywhere; Miele, Bosch and Speed Queen parts are usually ordered, so confirm the technician sources for your brand before booking.
How long have Massachusetts washer repair companies been in business?
6 of the 14 publish one. The longest-established has been trading since 2002, and the median across those that say is 17 years. 2 publish a parts-and-labor warranty term in the listing. Use it as one signal among several: what matters more is whether the technician has opened your platform before, and whether the warranty term is written on the invoice.
Should I repair or replace my washer?
Apply the 50% rule. A new washer averages $800 in the US and lasts about 11 years, so a repair quote over roughly $400 on a unit past 7 years old is usually money better spent on a replacement. Below that line, with life left on the clock, repair almost always wins. Ask for parts and labor as separate figures — it is normally the part, not the hours, that pushes a quote past the threshold.
What should I have ready before calling a washer technician in Massachusetts?
Top-loader or front-loader, and the model number from the door rim or the back panel. The exact error code, if the display shows one. Whether the drum spins freely by hand when the machine is off. Having those three answers ready is what turns a diagnose-then-return-visit into a single trip. Worth knowing before you call: 2 of the 14 listed in Massachusetts also offer appliance installation and 1 offer appliance sales, which can be worth bundling into the same visit.

Need a washer repaired in Massachusetts?

Compare 14 listed businesses on rating, licensing and brands serviced — 14 state a license and 13 sit at 4.5 or better — then call the number on the listing. No forms, no lead fees.

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