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LG · Massachusetts · Mid-rangetier · 19th of 50 states

LG repair in Massachusetts

14 of the 15 businesses listed in Massachusetts — 93% — name LG among the brands serviced, across 9 cities with an index page. That is 19th of the 50 states with any, out of 647 nationwide. Ranked by rating, then review count.

LG sits in the mid-range tier, so any qualified Massachusetts technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.

LG pros
14
State rank
19th
Cities
9
Average rating
4.6
Licensed
14
24/7 emergency
0
Reviews
1,229

LG repair pros in Massachusetts

Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.

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What the listings say about LG repair in Massachusetts

Counted from the 14 profiles above, not from a survey. Everything a business states about itself is reported as a claim.

Massachusetts holds 14 listed LG businesses, out of 647 nationwide. That ranks 19th of the 50 states with any, level with Kentucky and behind Florida on 27. They are 14 of the 15 businesses listed in Massachusetts — 93% of the state directory.

Their ratings average 4.6, level with the 4.6 average across all 647 listed nationwide, and 13 of the 14 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 1,229 reviews, the largest single tally being 289 on Boston Appliance Repair in Boston. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.

By review volume the group is led by Boston Appliance Repair in Boston (289 reviews, 4.7), New England Appliance Service in Boston (178 reviews, 4.9) and DMC Appliance Repair in Jamaica Plain (169 reviews, 4.6). By rating it is New England Appliance Service at 4.9 on 178 reviews, Edgeworth Appliance at 4.8 on 89 reviews and Boston Appliance Repair at 4.7 on 289 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.

All 14 state that they are licensed, and all state that they carry insurance. On top of that, 7 show a Better Business Bureau accreditation, 1 states a factory-authorised or factory-trained credential and 2 publish a parts-and-labor warranty term in the profiles. None advertises round-the-clock emergency cover, but 2 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.

6 of the 14 publish a founding year: the longest-established has been trading since 2002, and the median across those that say is 17 years. Boston holds the most at 5 — 36% of the group — followed by Worcester on 2, across 9 Massachusetts cities with an index page. Between them they name 49 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.

LG repair in Massachusetts — figures counted from the listed businesses.
MeasureMassachusetts
Listed prosof 647 nationwide for LG14
Rank among statesFlorida leads on 2719th of 50
Share of the Massachusetts directory14 of 15 listed businesses93%
Average rating4.6 nationwide · 13 rated 4.5+4.6
Reviews on filemost on one profile: 2891,229
State licensing claimed14 also state insurance14 of 14
Accreditation statedself-stated in the listing, verify before booking7 BBB · 1 factory
24/7 emergency2 advertise same-day0 of 14
Longest trading sincemedian 17 years across 6 that publish one2002
Cities with an index pageBoston leads on 59
Towns named in service areasclaimed coverage, not a guarantee — confirm your address49

Booking LG service in Massachusetts

The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.

LG builds its laundry and refrigeration around inverter-driven motors and compressors, and that changes where faults live. A direct-drive washer has no belt and no conventional transmission — the motor turns the drum — so a drum that will not move points at the rotor, the hall sensor or the drive board rather than at anything you can fix with a belt. Refrigeration uses a variable-speed compressor rather than one that simply switches on and off. The useful consequence for you is that these machines report their own faults: a code on the display narrows the circuit before anyone arrives, and it is the single most valuable thing you can have ready when you call.

Price tier
Mid-range · 1× typical new price
Parts usually come from
General parts retailers
Brand-authorised technician
Not usually required
Stated a factory credential here
1 of 14
Names LG in a certification
0 of 14
Licensed in Massachusetts
14 of 14
  • Write down the exact error code before you power the machine off. Cycling it clears the code and the technician loses the evidence.
  • A direct-drive washer has no belt. A shop quoting a belt on one has not identified the platform.
  • A drum that will not turn on a direct-drive machine points at the rotor, the hall sensor or the drive board — three quite different prices, which is why the code matters.
  • Sealed-system refrigeration work, including anything involving the compressor, needs an EPA 608 certified technician.
  • Ask whether the quoted repair is a board, a sensor or a mechanical part. On an inverter machine those are very different figures.
  • The rating plate is inside the door frame on laundry and inside the fresh-food compartment on refrigeration.

The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. Compare parts suppliers before you agree to an OEM-only quote.

What a LG repair is worth paying

Category prices lifted to the mid-range tier at 1×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Massachusetts quotes.

LG categories covered in Massachusetts, with tier-adjusted replacement prices.
CategoryPros hereNew at this tierRepair-or-replace line
Refrigeratortypical repair $200–$400 · lasts 14 yrs14$1,200$600
Washertypical repair $150–$350 · lasts 11 yrs14$800$400
Dryertypical repair $100–$350 · lasts 12 yrs14$750$375
Dishwashertypical repair $150–$300 · lasts 10 yrs14$700$350
Oven & Rangetypical repair $100–$500 · lasts 14 yrs13$1,000$500
Microwavetypical repair $50–$200 · lasts 9 yrs2$250$125
Freezertypical repair $150–$400 · lasts 15 yrs7$600$300

The same 14 businesses also cover garbage disposal (2), ice maker (2), wine cooler (1), range hood (1), which LG does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out. 2 of them also list appliance installation.

Price my LG appliance

LG repair by city in Massachusetts

Counts are listed businesses servicing LG in that city. Boston holds 36% of the state's total.

Boston5Worcester2Brockton1Medford1Newton1Revere1Springfield1Stoneham1Wellesley1

Where these LG pros say they work

The 26 named most often across the 49 towns and neighborhoods these 14 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.

Boston · Cambridge · Brookline · Auburn · Everett · Holden · Jamaica Plain · Malden · Medford · Needham · Newton · Revere · Shrewsbury · Somerville · Wellesley · Worcester · Abington · Agawam · Allston · Arlington · Back Bay · Beacon Hill · Brighton · Brockton · Chelsea · Chicopee

Check these before you book

6 of the 77 guides covering categories LG builds. Faults that often resolve without a call-out — and a call-out to a mid-range-tier machine is the expensive kind.

All guides →
Refrigerator Not CoolingModerate · 45–90 minutesFreezer Frost BuildupModerate · 45–90 minutes plus a 24-hour defrostWasher Won't DrainModerate · 45–90 minutesDryer Not HeatingModerate · 45–120 minutesDishwasher Not CleaningEasy · 30–60 minutesOven Not Heating EvenlyModerate · 45–90 minutes plus preheat time

Other brands serviced in Massachusetts

Counts are Massachusetts businesses naming that brand, out of the 15 listed statewide. Brands the corpus spells differently from ours appear without a link.

GE13Maytag13Samsung13Whirlpool13Frigidaire12KitchenAid12Bosch10Kenmore3Sub-Zero3Amana2Fisher & Paykel2Dacor1Electrolux1GE Monogram1Miele1Speed Queen1Thermador1Viking1Wolf1

LG repair in other states

Every state with a listed LG pro, most first. Massachusetts sits 19th of 50 on 14.

Florida27Texas26Tennessee20North Carolina19Michigan18Ohio18New Jersey17Colorado16Indiana16Minnesota16Arizona15Louisiana15Pennsylvania15Alabama14Connecticut14Georgia14Idaho14Kentucky14Nebraska14New York14California13Illinois13Kansas13Maryland13Missouri13Oklahoma13South Carolina13Virginia13Washington13Oregon12Mississippi11Nevada11Utah11Hawaii10Montana10Wisconsin10Alaska9Arkansas9Iowa9South Dakota9West Virginia9Delaware8New Hampshire8North Dakota8Wyoming8Maine7New Mexico7Rhode Island7Vermont7

LG repair in Massachusetts — common questions

How many LG repair pros are listed in Massachusetts?
14 businesses listed in Massachusetts name LG among the brands they service — 93% of the 15 businesses the directory holds for the state, and 19th of the 50 states with any, out of 647 such businesses nationwide. Boston holds the most at 5.
Do I need LG-authorised service in Massachusetts, or will any repair company do?
LG sits in the mid-range tier, so any qualified Massachusetts technician can take the job and you are choosing on rating, licensing and how clearly the fault is explained. 1 of the 14 listed here states a factory-authorised or factory-trained credential, though not one naming LG specifically. While the appliance is inside its warranty period, check the manufacturer's terms before booking anyone — using an unauthorised technician can affect a claim.
Which LG appliances do Massachusetts pros repair?
LG sells refrigeration, freezers, laundry, dishwashers, cooking and microwaves in the US. The 14 listed in Massachusetts between them cover refrigerator, washer, dryer, dishwasher, oven & range, microwave, freezer. At the mid-range tier a comparable new refrigerator averages $1,200, which puts the repair-or-replace line near $600.
Are LG parts expensive in Massachusetts, and where do they come from?
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. For LG specifically, parts are usually sourced through general parts retailers. Parts prices do not vary much by state — labor does, because it tracks local wages and drive time — so the 14 businesses listed here are competing mainly on the labor half of the quote and on how quickly they can get the component. Whoever you use will need the full model and serial number from the data plate to order the right part.
How do Massachusetts LG pros rate?
Their ratings average 4.6, against 4.6 across all 647 listed LG pros nationwide, and 13 of the 14 sit at 4.5 or better. The largest single review tally is 289 on Boston Appliance Repair in Boston, out of 1,229 across the group. All 14 state that they are licensed, and 7 show a BBB accreditation — self-stated, so verify before booking.
Which LG pros are rated highest in Massachusetts?
New England Appliance Service in Boston at 4.9 on 178 reviews, Edgeworth Appliance in Malden at 4.8 on 89 reviews, Boston Appliance Repair in Boston at 4.7 on 289 reviews. By volume rather than average the leader is Boston Appliance Repair in Boston, on 289 reviews at 4.7. For LG the rating is only half the question — ask what the technician has actually opened on this platform before.
Which other brands do these Massachusetts businesses service?
The same 14 businesses also name GE (13), Maytag (13), Samsung (13), Whirlpool (13), Frigidaire (12), KitchenAid (12). That matters when a single visit can cover two machines — a technician already at the door for an LG fault will usually look at another appliance for a fraction of a second call-out fee.
Is it worth repairing my LG appliance?
The volume tier. These are the machines most technicians see most days, which is the single biggest advantage they have. The site's value estimator prices mid-range-tier machines at 1× a category's typical new price and depreciates from there, which is the honest way to frame it: compare the quote against what the machine is worth today, not against what it cost new. On that basis an LG refrigerator carries a repair-or-replace line near $600 once it is past 9 years old, and a washer near $400 past 7 years. Ask for parts and labor as separate figures so you can see which is driving the total.
What should I have ready before calling about my LG appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. Write down the exact error code before you power the machine off. Cycling it clears the code and the technician loses the evidence. None of the 14 listed in Massachusetts advertises 24/7 callout, so call early in the day if it cannot wait.

Need LG repair in Massachusetts?

Compare 14 listed businesses on rating, licensing and years in business — 14 state a license and 13 sit at 4.5 or better — then call directly.

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