Ortega's Appliance Service
33 yrs in businessAlbuquerque, NM
4.6167 reviewsRated 4.6 out of 5 from 167 reviews
Refrigerator Repair · Washer Repair · Dryer Repair +4 more
LicensedInsured
KitchenAid · New Mexico · Premiumtier · 49th of 50 states
KitchenAid repair in New Mexico
5 of the 9 businesses listed in New Mexico — 56% — name KitchenAid among the brands serviced, across 3 cities with an index page. That is 49th of the 50 states with any, out of 601 nationwide. Ranked by rating, then review count.
KitchenAid sits in the premium tier, so any qualified New Mexico technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.
- KitchenAid pros
- 5
- State rank
- 49th
- Cities
- 3
- Average rating
- 4.5
- Licensed
- 5
- 24/7 emergency
- 0
- Reviews
- 242
KitchenAid repair pros in New Mexico
Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.
Albuquerque, NM
4.530 reviewsRated 4.5 out of 5 from 30 reviews
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
LicensedInsured
Rio Rancho, NM
4.520 reviewsRated 4.5 out of 5 from 20 reviews
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
LicensedInsured
Alamogordo, NM
4.515 reviewsRated 4.5 out of 5 from 15 reviews
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
LicensedInsured
Silver City, NM
4.510 reviewsRated 4.5 out of 5 from 10 reviews
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
LicensedInsured
Advertisement
What the listings say about KitchenAid repair in New Mexico
Counted from the 5 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
New Mexico holds 5 listed KitchenAid businesses, out of 601 nationwide. That ranks 49th of the 50 states with any, behind Rhode Island on 6 and Florida on 26. They are 5 of the 9 businesses listed in New Mexico — 56% of the state directory.
Their ratings average 4.5, against 4.6 across all 601 listed nationwide, and 5 of the 5 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 242 reviews, the largest single tally being 167 on Ortega's Appliance Service in Albuquerque. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Ortega's Appliance Service in Albuquerque (167 reviews, 4.6), Alliance Appliance in Albuquerque (30 reviews, 4.5) and In Home Appliance Repair & Services in Rio Rancho (20 reviews, 4.5). By rating it is Ortega's Appliance Service at 4.6 on 167 reviews, Alliance Appliance at 4.5 on 30 reviews and In Home Appliance Repair & Services at 4.5 on 20 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
All 5 state that they are licensed, and all state that they carry insurance. On top of that, 5 show a Better Business Bureau accreditation in the profiles. None advertises round-the-clock emergency cover, so call early in the day and ask directly. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
1 of the 5 publish a founding year: the longest-established has been trading since 1993, and the median across those that say is 33 years. Albuquerque holds the most at 3 — 60% of the group — followed by Alamogordo on 1, across 3 New Mexico cities with an index page. Between them they name 16 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | New Mexico |
|---|---|
| Listed prosof 601 nationwide for KitchenAid | 5 |
| Rank among statesFlorida leads on 26 | 49th of 50 |
| Share of the New Mexico directory5 of 9 listed businesses | 56% |
| Average rating4.6 nationwide · 5 rated 4.5+ | 4.5 |
| Reviews on filemost on one profile: 167 | 242 |
| State licensing claimed5 also state insurance | 5 of 5 |
| Accreditation statedself-stated in the listing, verify before booking | 5 BBB |
| 24/7 emergencyask when you call | 0 of 5 |
| Longest trading sincemedian 33 years across 1 that publishes one | 1993 |
| Cities with an index pageAlbuquerque leads on 3 | 3 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 16 |
Booking KitchenAid service in New Mexico
The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.
KitchenAid is premium equipment sold through ordinary channels, which is a comfortable combination: components are obtainable without a restricted account, but they are OEM-priced and the aftermarket behind them is thinner than on a volume brand. Any competent independent can take the work. Where the brand asks for something specific is the undercounter ice machine, which is not a refrigerator with a tray in it — it has a water circuit, a drain, a harvest cycle and a cleaning regime of its own, and a technician who services refrigerators has not necessarily serviced one. Say which appliance it is when you book, and read the quote line by line rather than as a single number.
- Price tier
- Premium · 1.5× typical new price
- Parts usually come from
- Retailers and brand distributors
- Brand-authorised technician
- Not usually required
- Stated a factory credential here
- 0 of 5
- Names KitchenAid in a certification
- 0 of 5
- Licensed in New Mexico
- 5 of 5
- An undercounter ice machine is a distinct discipline from a refrigerator. Say so when you book — the water circuit, the drain and the harvest cycle are what the visit is really about.
- Ice machines need periodic cleaning and descaling. Cloudy, small or slow ice is often an overdue clean rather than a failing component.
- Get the part number and price quoted on their own. At this tier the repair is usually worth doing, but only with that figure visible.
- Built-in and panel-ready refrigeration is fitted to cabinetry — ask whether removal and refit are inside the labour.
- Sealed-system refrigeration work needs an EPA 608 certified technician; a dishwasher pump or an ice-maker module does not.
- No brand authorisation is required for this line, so choose on demonstrated experience with the specific appliance rather than on a certificate.
OEM parts cost noticeably more and the aftermarket is thinner, so expect an order-and-return visit on anything past the common failures. Because the machine is worth more, a part that would total a budget unit is often still the right call here. Compare parts suppliers before you agree to an OEM-only quote.
What a KitchenAid repair is worth paying
Category prices lifted to the premium tier at 1.5×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not New Mexico quotes.
| Category | Pros here | New at this tier | Repair-or-replace line |
|---|---|---|---|
| Refrigeratortypical repair $200–$400 · lasts 14 yrs | 5 | $1,800 | $900 |
| Dishwashertypical repair $150–$300 · lasts 10 yrs | 5 | $1,050 | $525 |
| Oven & Rangetypical repair $100–$500 · lasts 14 yrs | 5 | $1,500 | $750 |
| Microwavetypical repair $50–$200 · lasts 9 yrs | 3 | $375 | $188 |
| Ice Makertypical repair $150–$400 · lasts 8 yrs | 1 | $600 | $300 |
| Freezertypical repair $150–$400 · lasts 15 yrs | 2 | $900 | $450 |
The same 5 businesses also cover washer (5), dryer (5), which KitchenAid does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out.
Price my KitchenAid applianceKitchenAid repair by city in New Mexico
Counts are listed businesses servicing KitchenAid in that city. Albuquerque holds 60% of the state's total.
Where these KitchenAid pros say they work
Every place the 5 listed businesses name in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Albuquerque · Rio Rancho · Bernalillo · Corrales · Los Lunas · Alamogordo · Bayard · Cedar Crest · Cloudcroft · Deming · Holloman AFB · Santa Fe · Silver City · Tijeras · Truth or Consequences · Tularosa
Check these before you book
6 of the 77 guides covering categories KitchenAid builds. Faults that often resolve without a call-out — and a call-out to a premium-tier machine is the expensive kind.
Dishwasher Not CleaningEasy · 30–60 minutesRefrigerator Not CoolingModerate · 45–90 minutesFreezer Frost BuildupModerate · 45–90 minutes plus a 24-hour defrostOven Not Heating EvenlyModerate · 45–90 minutes plus preheat timeMicrowave Runs But Doesn't HeatAdvanced · 15–30 minutes for safe checksRange Hood Fan Weak or Not VentingEasy · 45–120 minutes
Other brands serviced in New Mexico
Counts are New Mexico businesses naming that brand, out of the 9 listed statewide. Brands the corpus spells differently from ours appear without a link.
KitchenAid repair in other states
Every state with a listed KitchenAid pro, most first. New Mexico sits 49th of 50 on 5.
Florida26Texas26North Carolina19Ohio18Michigan17Minnesota16California15Colorado15Idaho15Indiana15Louisiana15New Jersey15Pennsylvania15Tennessee15Virginia15Alabama14Arizona14Georgia14Illinois14Kansas14Missouri14Nebraska14New York14Washington14Connecticut12Kentucky12Maryland12Massachusetts12Oklahoma12Oregon11Hawaii10South Carolina10Wisconsin10Utah9Iowa8Montana8South Dakota8Alaska7Arkansas7Maine7Nevada7New Hampshire7North Dakota7Vermont7Wyoming7Delaware6Mississippi6Rhode Island6West Virginia5
KitchenAid repair in New Mexico — common questions
How many KitchenAid repair pros are listed in New Mexico?
5 businesses listed in New Mexico name KitchenAid among the brands they service — 56% of the 9 businesses the directory holds for the state, and 49th of the 50 states with any, out of 601 such businesses nationwide. Albuquerque holds the most at 3.
Do I need KitchenAid-authorised service in New Mexico, or will any repair company do?
KitchenAid sits in the premium tier, so any qualified New Mexico technician can take the job and you are choosing on rating, licensing and how clearly the fault is explained. None of the 5 listed here states a factory-authorised credential in its profile. While the appliance is inside its warranty period, check the manufacturer's terms before booking anyone — using an unauthorised technician can affect a claim.
Which KitchenAid appliances do New Mexico pros repair?
KitchenAid covers dishwashers, refrigeration, freezers, cooking, microwaves, ventilation, undercounter ice machines, wine storage and compactors — a kitchen line with no laundry under the badge. The 5 listed in New Mexico between them cover refrigerator, dishwasher, oven & range, microwave, ice maker, freezer. At the premium tier a comparable new refrigerator averages $1,800, which puts the repair-or-replace line near $900.
Are KitchenAid parts expensive in New Mexico, and where do they come from?
OEM parts cost noticeably more and the aftermarket is thinner, so expect an order-and-return visit on anything past the common failures. Because the machine is worth more, a part that would total a budget unit is often still the right call here. For KitchenAid specifically, parts are usually sourced through retailers and brand distributors. Parts prices do not vary much by state — labor does, because it tracks local wages and drive time — so the 5 businesses listed here are competing mainly on the labor half of the quote and on how quickly they can get the component. Whoever you use will need the full model and serial number from the data plate to order the right part.
How do New Mexico KitchenAid pros rate?
Their ratings average 4.5, against 4.6 across all 601 listed KitchenAid pros nationwide, and 5 of the 5 sit at 4.5 or better. The largest single review tally is 167 on Ortega's Appliance Service in Albuquerque, out of 242 across the group. All 5 state that they are licensed, and 5 show a BBB accreditation — self-stated, so verify before booking.
Which KitchenAid pros are rated highest in New Mexico?
Ortega's Appliance Service in Albuquerque at 4.6 on 167 reviews, Alliance Appliance in Albuquerque at 4.5 on 30 reviews, In Home Appliance Repair & Services in Rio Rancho at 4.5 on 20 reviews. For KitchenAid the rating is only half the question — ask what the technician has actually opened on this platform before.
Which other brands do these New Mexico businesses service?
The same 5 businesses also name Frigidaire (5), GE (5), LG (5), Maytag (5), Samsung (5), Whirlpool (5). That matters when a single visit can cover two machines — a technician already at the door for a KitchenAid fault will usually look at another appliance for a fraction of a second call-out fee.
Is it worth repairing my KitchenAid appliance?
Machines built to be repaired rather than replaced, which changes the calculation on an expensive part. The site's value estimator prices premium-tier machines at 1.5× a category's typical new price and depreciates from there, which is the honest way to frame it: compare the quote against what the machine is worth today, not against what it cost new. On that basis a KitchenAid refrigerator carries a repair-or-replace line near $900 once it is past 9 years old, and a dishwasher near $525 past 7 years. Ask for parts and labor as separate figures so you can see which is driving the total.
What should I have ready before calling about my KitchenAid appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. An undercounter ice machine is a distinct discipline from a refrigerator. Say so when you book — the water circuit, the drain and the harvest cycle are what the visit is really about. None of the 5 listed in New Mexico advertises 24/7 callout, so call early in the day if it cannot wait.
Need KitchenAid repair in New Mexico?
Compare 5 listed businesses on rating, licensing and years in business — 5 state a license and 5 sit at 4.5 or better — then call directly.