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Samsung · New York · Mid-rangetier · 23rd of 50 states

Samsung repair in New York

14 of the 20 businesses listed in New York — 70% — name Samsung among the brands serviced, across 7 cities with an index page. That is 23rd of the 50 states with any, out of 651 nationwide. Ranked by rating, then review count.

Samsung sits in the mid-range tier, so any qualified New York technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.

Samsung pros
14
State rank
23rd
Cities
7
Average rating
4.4
Licensed
14
24/7 emergency
3
Reviews
851

Samsung repair pros in New York

Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.

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What the listings say about Samsung repair in New York

Counted from the 14 profiles above, not from a survey. Everything a business states about itself is reported as a claim.

New York holds 14 listed Samsung businesses, out of 651 nationwide. That ranks 23rd of the 50 states with any, level with Nebraska and behind Texas on 27. They are 14 of the 20 businesses listed in New York — 70% of the state directory.

Their ratings average 4.4, against 4.6 across all 651 listed nationwide, and 11 of the 14 sit at 4.5 or better. 1 holds a straight 5.0, and 2 sit below 4.0. Between them they carry 851 reviews, the largest single tally being 379 on Dial Appliance Service in Brooklyn. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.

By review volume the group is led by Dial Appliance Service in Brooklyn (379 reviews, 4.8), NY Refrigerator Repair Specialists in New York (143 reviews, 5.0) and Steves Appliance Repair in Fresh Meadows (62 reviews, 4.9). By rating it is NY Refrigerator Repair Specialists at 5.0 on 143 reviews, Steves Appliance Repair at 4.9 on 62 reviews and Buffalo Appliance Heating & Cooling at 4.9 on 62 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.

All 14 state that they are licensed, and all state that they carry insurance. On top of that, 8 show a Better Business Bureau accreditation, 3 state a factory-authorised or factory-trained credential and 3 publish a parts-and-labor warranty term in the profiles. 3 of the 14 advertise 24/7 emergency callout, and 4 advertise same-day service. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.

10 of the 14 publish a founding year: the longest-established has been trading since 1967, and the median across those that say is 18 years. Buffalo holds the most at 4 — 29% of the group — followed by Brooklyn on 3, across 7 New York cities with an index page. Between them they name 42 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.

Samsung repair in New York — figures counted from the listed businesses.
MeasureNew York
Listed prosof 651 nationwide for Samsung14
Rank among statesTexas leads on 2723rd of 50
Share of the New York directory14 of 20 listed businesses70%
Average rating4.6 nationwide · 11 rated 4.5+4.4
Reviews on filemost on one profile: 379851
State licensing claimed14 also state insurance14 of 14
Accreditation statedself-stated in the listing, verify before booking8 BBB · 3 factory
24/7 emergency4 advertise same-day3 of 14
Longest trading sincemedian 18 years across 10 that publish one1967
Cities with an index pageBuffalo leads on 47
Towns named in service areasclaimed coverage, not a guarantee — confirm your address42

Booking Samsung service in New York

The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.

These are heavily electronic machines and they are built to tell you what is wrong. A code on the display narrows the fault to an assembly before anybody arrives, which makes it the most valuable thing you can have ready when you call — more valuable than any description of the noise. The second useful distinction is between module work and sealed-system work. An ice-maker assembly on a French-door refrigerator is replaced as a unit and does not involve refrigerant at all, so it should not be quoted as though it does. Anything touching the compressor, the condenser or the charge is a different job requiring EPA 608 certification, and it is entirely fair to ask which one you are being quoted.

Price tier
Mid-range · 1× typical new price
Parts usually come from
General parts retailers
Brand-authorised technician
Not usually required
Stated a factory credential here
3 of 14
Names Samsung in a certification
0 of 14
Licensed in New York
14 of 14
  • Note the error code before you power the machine off. Cycling it clears the code and you lose the most useful clue you had.
  • An ice-maker complaint on a French-door refrigerator is a module and seal question rather than a cooling-system one. Say ice maker only, cooling is fine if that is the case.
  • Sealed-system refrigeration work requires an EPA 608 certified technician; module swaps do not. Ask which the quote covers.
  • On a front-load washer, a machine that will not start its spin is often a drain restriction or a door-lock fault rather than a motor.
  • Give the model number alongside the code — the same characters can mean different things on different platforms.
  • There is no brand authorisation requirement here, so you are choosing on licensing, rating and clarity.

The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. Compare parts suppliers before you agree to an OEM-only quote.

What a Samsung repair is worth paying

Category prices lifted to the mid-range tier at 1×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not New York quotes.

Samsung categories covered in New York, with tier-adjusted replacement prices.
CategoryPros hereNew at this tierRepair-or-replace line
Refrigeratortypical repair $200–$400 · lasts 14 yrs13$1,200$600
Washertypical repair $150–$350 · lasts 11 yrs12$800$400
Dryertypical repair $100–$350 · lasts 12 yrs13$750$375
Dishwashertypical repair $150–$300 · lasts 10 yrs13$700$350
Oven & Rangetypical repair $100–$500 · lasts 14 yrs12$1,000$500
Microwavetypical repair $50–$200 · lasts 9 yrs5$250$125
Freezertypical repair $150–$400 · lasts 15 yrs8$600$300

The same 14 businesses also cover ice maker (3), wine cooler (1), range hood (3), which Samsung does not build. That is useful rather than irrelevant: one visit can cover two machines, and a second job on the same call-out costs far less than a second call-out. 3 of them also list cooktop repair.

Price my Samsung appliance

Samsung repair by city in New York

Counts are listed businesses servicing Samsung in that city. Buffalo holds 29% of the state's total.

Where these Samsung pros say they work

The 26 named most often across the 42 towns and neighborhoods these 14 businesses list in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.

Queens · Brooklyn · Manhattan · Bronx · Buffalo · Cheektowaga · Staten Island · Amherst · Amityville · Armonk · Babylon · Bayside · Bedford Hills · Bronxville · Chappaqua · East Aurora · Erie County · Flushing · Fresh Meadows · Genesee County · Howard Beach · Jamaica · Katonah · Lackawanna · Lancaster · Lindenhurst

Check these before you book

6 of the 77 guides covering categories Samsung builds. Faults that often resolve without a call-out — and a call-out to a mid-range-tier machine is the expensive kind.

All guides →

Other brands serviced in New York

Counts are New York businesses naming that brand, out of the 20 listed statewide. Brands the corpus spells differently from ours appear without a link.

Samsung repair in other states

Every state with a listed Samsung pro, most first. New York sits 23rd of 50 on 14.

Samsung repair in New York — common questions

How many Samsung repair pros are listed in New York?
14 businesses listed in New York name Samsung among the brands they service — 70% of the 20 businesses the directory holds for the state, and 23rd of the 50 states with any, out of 651 such businesses nationwide. Buffalo holds the most at 4.
Do I need Samsung-authorised service in New York, or will any repair company do?
Samsung sits in the mid-range tier, so any qualified New York technician can take the job and you are choosing on rating, licensing and how clearly the fault is explained. 3 of the 14 listed here state a factory-authorised or factory-trained credential, though not one naming Samsung specifically. While the appliance is inside its warranty period, check the manufacturer's terms before booking anyone — using an unauthorised technician can affect a claim.
Which Samsung appliances do New York pros repair?
Samsung sells refrigeration, freezers, laundry, dishwashers, cooking and microwaves in the US. The 14 listed in New York between them cover refrigerator, washer, dryer, dishwasher, oven & range, microwave, freezer. At the mid-range tier a comparable new refrigerator averages $1,200, which puts the repair-or-replace line near $600.
Are Samsung parts expensive in New York, and where do they come from?
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. For Samsung specifically, parts are usually sourced through general parts retailers. Parts prices do not vary much by state — labor does, because it tracks local wages and drive time — so the 14 businesses listed here are competing mainly on the labor half of the quote and on how quickly they can get the component. Whoever you use will need the full model and serial number from the data plate to order the right part.
How do New York Samsung pros rate?
Their ratings average 4.4, against 4.6 across all 651 listed Samsung pros nationwide, and 11 of the 14 sit at 4.5 or better. The largest single review tally is 379 on Dial Appliance Service in Brooklyn, out of 851 across the group. All 14 state that they are licensed, and 8 show a BBB accreditation — self-stated, so verify before booking.
Which Samsung pros are rated highest in New York?
NY Refrigerator Repair Specialists in New York at 5.0 on 143 reviews, Steves Appliance Repair in Fresh Meadows at 4.9 on 62 reviews, Buffalo Appliance Heating & Cooling in Buffalo at 4.9 on 62 reviews. By volume rather than average the leader is Dial Appliance Service in Brooklyn, on 379 reviews at 4.8. For Samsung the rating is only half the question — ask what the technician has actually opened on this platform before.
Which other brands do these New York businesses service?
The same 14 businesses also name GE (14), KitchenAid (14), Whirlpool (14), Frigidaire (13), LG (13), Maytag (13). That matters when a single visit can cover two machines — a technician already at the door for a Samsung fault will usually look at another appliance for a fraction of a second call-out fee.
Is it worth repairing my Samsung appliance?
The volume tier. These are the machines most technicians see most days, which is the single biggest advantage they have. The site's value estimator prices mid-range-tier machines at 1× a category's typical new price and depreciates from there, which is the honest way to frame it: compare the quote against what the machine is worth today, not against what it cost new. On that basis a Samsung refrigerator carries a repair-or-replace line near $600 once it is past 9 years old, and a washer near $400 past 7 years. Ask for parts and labor as separate figures so you can see which is driving the total.
What should I have ready before calling about my Samsung appliance?
The model and serial number from the data plate — photograph it, do not transcribe it. Then the error code if the machine shows one, when the fault started, and whether anything changed just before it did. Note the error code before you power the machine off. Cycling it clears the code and you lose the most useful clue you had. 3 of the 14 listed in New York advertise 24/7 emergency callout if this cannot wait.

Need Samsung repair in New York?

Compare 14 listed businesses on rating, licensing and years in business — 14 state a license and 11 sit at 4.5 or better — then call directly.