Falls City Appliance Service
32 yrs in businessLouisville, KY
Refrigerator Repair · Washer Repair · Dryer Repair +4 more
Kenmore · Kentucky · Mid-rangetier · 29th of 49 states
5 of the 14 businesses listed in Kentucky — 36% — name Kenmore among the brands serviced, across 4 cities with an index page. That is 29th of the 49 states with any, out of 275 nationwide. Ranked by rating, then review count.
Kenmore sits in the mid-range tier, so any qualified Kentucky technician can take the job. Have the model and serial number from the data plate ready — it is what decides whether the part is already on the van.
Sorted by rating, then review count. Call the number on the listing — no forms, no lead fees.
Louisville, KY
Refrigerator Repair · Washer Repair · Dryer Repair +4 more
Lexington, KY
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Fairdale, KY
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Owensboro, KY
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Lexington, KY
Refrigerator Repair · Washer Repair · Dryer Repair +3 more
Counted from the 5 profiles above, not from a survey. Everything a business states about itself is reported as a claim.
Kentucky holds 5 listed Kenmore businesses, out of 275 nationwide. That ranks 29th of the 49 states with any, level with Iowa and behind Texas on 16. They are 5 of the 14 businesses listed in Kentucky — 36% of the state directory.
Their ratings average 4.5, against 4.6 across all 275 listed nationwide, and 4 of the 5 sit at 4.5 or better. None holds a straight 5.0, and none sits below 4.0. Between them they carry 317 reviews, the largest single tally being 120 on Falls City Appliance Service in Louisville. Rating and review volume are what the businesses' own public profiles report — treat a high average on six reviews differently from the same average on six hundred.
By review volume the group is led by Falls City Appliance Service in Louisville (120 reviews, 4.6), Appliance Service of Lexington Inc. in Lexington (112 reviews, 4.5) and Central Kentucky Appliance Service in Lexington (50 reviews, 4.4). By rating it is Falls City Appliance Service at 4.6 on 120 reviews, Appliance Service of Lexington Inc. at 4.5 on 112 reviews and A Plus Appliance & Repair at 4.5 on 20 reviews. Those are two different questions and they rarely give the same answer — volume tells you a company has been doing this at scale, a high average on a handful of reviews tells you much less.
All 5 state that they are licensed, and all state that they carry insurance. On top of that, 3 show a Better Business Bureau accreditation in the profiles. None advertises round-the-clock emergency cover, so call early in the day and ask directly. All of that is self-stated in the listing, not verified here: ask for the license number and a current certificate of insurance, and for anything that opens a sealed refrigerant system ask to see federal EPA Section 608 certification, which is required in all fifty states.
3 of the 5 publish a founding year: the longest-established has been trading since 1990, and the median across those that say is 32 years. Lexington holds the most at 2 — 40% of the group — followed by Fairdale on 1, across 4 Kentucky cities with an index page. Between them they name 21 distinct towns, suburbs and neighborhoods in their stated service areas, so coverage reaches well past the cities listed here — give your address when you call rather than assuming.
| Measure | Kentucky |
|---|---|
| Listed prosof 275 nationwide for Kenmore | 5 |
| Rank among statesTexas leads on 16 | 29th of 49 |
| Share of the Kentucky directory5 of 14 listed businesses | 36% |
| Average rating4.6 nationwide · 4 rated 4.5+ | 4.5 |
| Reviews on filemost on one profile: 120 | 317 |
| State licensing claimed5 also state insurance | 5 of 5 |
| Accreditation statedself-stated in the listing, verify before booking | 3 BBB |
| 24/7 emergencyask when you call | 0 of 5 |
| Longest trading sincemedian 32 years across 3 that publish one | 1990 |
| Cities with an index pageLexington leads on 2 | 4 |
| Towns named in service areasclaimed coverage, not a guarantee — confirm your address | 21 |
The brand decides the parts route and the labour skill; the state decides the labour rate and the drive time. Both matter, and only one of them is on the quote.
The badge on a Kenmore tells a technician nothing useful; the model number tells them everything. Kenmore models carry a three-digit prefix before the decimal point, and that prefix identifies which manufacturer actually built the machine — which in turn identifies the service documentation, the fault codes and the parts list. A shop that asks for the full model number before it will quote is not stalling, it is doing the only thing that works. It also means the usual homeowner shortcuts fail here. Your neighbour's Kenmore quote is not a benchmark for yours, because the two machines may share nothing but the name on the door.
The best-stocked parts situation in the trade. OEM components are easy to source, aftermarket equivalents exist for most of them, and a technician will often have the common failure on the van rather than ordering it. Compare parts suppliers before you agree to an OEM-only quote.
Category prices lifted to the mid-range tier at 1×, the same multiplier the value estimator uses. The line is half the replacement price: above it, on a machine past two-thirds of its life, replacing usually wins. National figures, not Kentucky quotes.
| Category | Pros here | New at this tier | Repair-or-replace line |
|---|---|---|---|
| Refrigeratortypical repair $200–$400 · lasts 14 yrs | 5 | $1,200 | $600 |
| Washertypical repair $150–$350 · lasts 11 yrs | 5 | $800 | $400 |
| Dryertypical repair $100–$350 · lasts 12 yrs | 5 | $750 | $375 |
| Dishwashertypical repair $150–$300 · lasts 10 yrs | 5 | $700 | $350 |
| Oven & Rangetypical repair $100–$500 · lasts 14 yrs | 5 | $1,000 | $500 |
| Garbage Disposaltypical repair $85–$250 · lasts 10 yrs | 2 | $200 | $100 |
| Freezertypical repair $150–$400 · lasts 15 yrs | 4 | $600 | $300 |
Counts are listed businesses servicing Kenmore in that city. Lexington holds 40% of the state's total.
Every place the 5 listed businesses name in their own service areas. Claimed coverage, not a guarantee — confirm your address on the call.
Lexington · Richmond · Brooks · Fairdale · Fayette County · Fern Creek · Frankfort · Georgetown · Hartford · Louisville · Louisville South · Nicholasville · Okolona · Owensboro · Paris · Philpot · Pleasure Ridge Park · Shepherdsville · Shively · Versailles · Whitesville
6 of the 103 guides covering categories Kenmore builds. Faults that often resolve without a call-out — and a call-out to a mid-range-tier machine is the expensive kind.
Counts are Kentucky businesses naming that brand, out of the 14 listed statewide. Brands the corpus spells differently from ours appear without a link.
Every state with a listed Kenmore pro, most first. Kentucky sits 29th of 49 on 5.
Compare 5 listed businesses on rating, licensing and years in business — 5 state a license and 4 sit at 4.5 or better — then call directly.